Experienced Tax Preparer
Snellville, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Experienced Tax Preparer
Snellville, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Entry-Level Tax Preparer
Jonesboro, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Entry-Level Tax Preparer
Jonesboro, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Entry-Level Tax Preparer
College Park, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Entry-Level Tax Preparer
College Park, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Entry-Level Tax Preparer
Stockbridge, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Entry-Level Tax Preparer
Stockbridge, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Experienced Tax Preparer
Norcross, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Experienced Tax Preparer
Norcross, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Entry-Level Tax Preparer
Roswell, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Entry-Level Tax Preparer
Roswell, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Entry-Level Tax Preparer
Douglasville, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Entry-Level Tax Preparer
Douglasville, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Experienced Tax Preparer
Hampton, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Experienced Tax Preparer
Hampton, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Entry-Level Tax Preparer
Kennesaw, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Entry-Level Tax Preparer
Kennesaw, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Experienced Tax Preparer
Alpharetta, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Experienced Tax Preparer
Alpharetta, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Entry-Level Tax Preparer
Norcross, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Entry-Level Tax Preparer
Norcross, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Experienced Tax Preparer
Roswell, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Experienced Tax Preparer
Roswell, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Entry-Level Tax Preparer
Snellville, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Entry-Level Tax Preparer
Snellville, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Experienced Tax Preparer
Chamblee, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Experienced Tax Preparer
Chamblee, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Experienced Tax Preparer
College Park, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Experienced Tax Preparer
College Park, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Experienced Tax Preparer
Covington, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Experienced Tax Preparer
Covington, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Entry-Level Tax Preparer
Ellenwood, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Entry-Level Tax Preparer
Ellenwood, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Experienced Tax Preparer
Conyers, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Experienced Tax Preparer
Conyers, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Entry-Level Tax Preparer
Forest Park, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Entry-Level Tax Preparer
Forest Park, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Entry-Level Tax Preparer
Marietta, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Entry-Level Tax Preparer
Marietta, GA · On-site
... the IRS will conduct their own background investigation. I certify that all answers given in ... I understand that a Company representative may contact me during the application process. By ...
Irs Contact Representative information
See Decatur, GA salary details
$30.8K - $34.4K
10% of jobs
$36K is the 25th percentile. Wages below this are outliers.
$34.4K - $38K
32% of jobs
The median wage is $40.9K / yr.
$38K - $41.7K
9% of jobs
$41.7K - $45.3K
6% of jobs
$45.3K - $48.9K
11% of jobs
$52.6K is the 75th percentile. Wages above this are outliers.
$48.9K - $52.6K
5% of jobs
$52.6K - $56.2K
5% of jobs
$56.2K - $59.9K
5% of jobs
$59.9K - $63.5K
1% of jobs
$63.5K - $67.1K
9% of jobs
$67.1K - $70.8K
4% of jobs
$30.8K
$46.8K
$70.8K
How much do irs contact representative jobs pay per year?
As of Sep 15, 2026, the average yearly pay for irs contact representative in Decatur, GA is $46,766.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,600.00 and $56,100.00 per year, depending on experience, location, and employer.
What is an IRS Contact Representative?
IRS Contact Representatives are customer service professionals who assist taxpayers by answering questions and resolving issues related to tax accounts, returns, payments, and notices. They communicate with the public primarily by phone, providing guidance on IRS procedures, tax laws, and available payment options. Their role is crucial in helping taxpayers understand their obligations and resolving any discrepancies or concerns. Contact Representatives also document interactions and may refer complex cases to other IRS specialists. This position requires strong communication skills and a solid understanding of IRS policies and tax regulations.
What are some common challenges IRS Contact Representatives face when handling taxpayer inquiries, and how are they supported in resolving them?
IRS Contact Representatives often encounter complex tax questions and occasionally deal with frustrated or anxious taxpayers. One common challenge is interpreting tax regulations clearly while maintaining professionalism and empathy during high-pressure situations. To support representatives, the IRS provides extensive training, access to knowledge bases, and collaborative team structures where colleagues and supervisors are available for guidance. Regular coaching and feedback sessions also help representatives improve their communication skills and stay updated on policy changes.
What are the key skills and qualifications needed to thrive as an IRS Contact Representative, and why are they important?
To thrive as an IRS Contact Representative, you need strong knowledge of tax laws, excellent customer service abilities, and typically a background in accounting or finance. Familiarity with IRS systems, tax preparation software, and case management tools is essential. Outstanding communication, active listening, and problem-solving skills help build rapport and resolve taxpayer inquiries efficiently. These competencies ensure accurate information delivery, effective issue resolution, and positive public interactions with the IRS.
What is the difference between Irs Contact Representative vs Irs Revenue Officer?
| Aspect | Irs Contact Representative | Irs Revenue Officer |
|---|---|---|
| Required Credentials | IRS certification, high school diploma or equivalent | Bachelor's degree often preferred, IRS training |
| Work Environment | Office setting, customer service calls, remote work possible | Field and office work, often more independent |
| Employer & Industry Usage | IRS, government agency | IRS, government agency |
| Common Search & Comparison | Customer service, taxpayer assistance | Tax collection, enforcement |
The main difference is that Irs Contact Representatives primarily assist taxpayers with inquiries and provide customer service, while Irs Revenue Officers focus on tax collection and enforcement actions. Both roles require IRS-specific training and work within the same government agency, but they differ in responsibilities and work environment.
Can you work remotely for the IRS Contact Representative?
IRS Contact Representatives typically work in IRS offices and in-person interactions are common, but some remote work opportunities may be available depending on the agency's current policies and the role's requirements. Candidates should review specific job postings for remote work options and ensure they meet the necessary qualifications and security clearances.
How long is IRS contact representative training?
IRS Contact Representative training typically lasts about 4 to 6 weeks and includes classroom instruction on tax laws, customer service skills, and IRS procedures. Trainees also complete on-the-job training to gain practical experience before working independently.
What cities near Decatur, GA are hiring for Irs Contact Representative jobs?
Cities near Decatur, GA with the most Irs Contact Representative job openings:
Experienced Tax Preparer
Snellville, GA • On-site
Jackson Hewitt COO
• Finance and Insurance • 5 - 10K employees5,001 - 10,000 employees
Full-time
Medical, Dental, Vision, Retirement
Posted 29 days ago
Jackson Hewitt rating
5.0
Based on 125 frontline employees who took The Breakroom Quiz
Job description
Benefits:
Calling all Experienced Tax Preparers! Join our team for an exciting seasonal opportunity that offers flexible schedules. Leverage your tax expertise, business background, and knowledge of tax laws to propel you to the next level. You will provide exceptional client service while connecting with clients in a fun, fast-paced environment. Don't miss out on this opportunity to make a difference for the hardest working!
** $150 Sign-On Bonus for new employees! Terms apply **
What you need:
Additional Perks:
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, "Jackson Hewitt" or the "Company," but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the "Company") are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the "Candidate Acknowledgment" set forth on the job posting.
- Earned Wage Access
- Bonus based on performance
- Competitive salary
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Signing bonus
- Training & development
Calling all Experienced Tax Preparers! Join our team for an exciting seasonal opportunity that offers flexible schedules. Leverage your tax expertise, business background, and knowledge of tax laws to propel you to the next level. You will provide exceptional client service while connecting with clients in a fun, fast-paced environment. Don't miss out on this opportunity to make a difference for the hardest working!
** $150 Sign-On Bonus for new employees! Terms apply **
What you need:
- 2+ seasons of previous experience completing individual, trust, and/or partnership tax returns
- Passion for providing extraordinary customer service
- Excellent communication and interpersonal skills
- Ability to thrive in a fast-paced work environment
- Basic computer skills
- Willingness to learn
- Experience in accounting, finance, retail, bookkeeping, or taxes
Additional Perks:
- Full-time and part-time positions are available
- Flexible Schedule Options - Work that works for you!
- Work Lotto (Win money for logged shifts)
- Low-cost benefits (healthcare, dental & vision)
- Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
- Free identity theft protection
- Corporate discount program
- Free tax preparation training and PTIN registration reimbursement
- Referral bonus opportunities are available for referring qualified candidates
- Free continuing tax education
- Enrolled Agent materials and testing reimbursement
- Opportunities for advancement within the organization
- Employee referral program & sign-on bonus for new Tax Preparers (terms apply)
- Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
- 401k with Company Match (eligible to participate after working the first 1,000 hours)
- Earned Wage Access - access a portion of your earned wages before payday when you need it
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, "Jackson Hewitt" or the "Company," but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the "Company") are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the "Candidate Acknowledgment" set forth on the job posting.
What Jackson Hewitt employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Jackson Hewitt
Sourced by ZipRecruiter
At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers don't receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are "Working Hard for the Hardest Working Americans". This is our mission and it's a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients. Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. That's where you come in! We are here to ease their stress and provide expert customer service and tax knowledge.
Industry
Finance and insurance and accounting services
Company size
5,001 - 10,000 Employees
Headquarters location
Jersey City, NJ, US