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Invoicing Customer Service Representative Jobs in Riverside, CA

DXP

Customer Service Representative

Ontario, CA

$23 - $26/hr

Provide timely confirmations (invoicing) of all shipped Pick tickets. Qualifications of the Customer Service Representative include but are not limited to: * 2-3 years of work experience with ...

DXP

Customer Service Representative

Ontario, CA

$23 - $26/hr

Provide timely confirmations (invoicing) of all shipped Pick tickets. Qualifications of the Customer Service Representative include but are not limited to: * 2-3 years of work experience with ...

Ultimate LLC

Customer Service Rep

Irvine, CA

$60K/yr

... invoicing, RMAs, physical inventory (similar to computer components, auto, airplane, etc.). [ avoid hospitality, clothing retail, etc.) Prefer: some knowledge of invoicing in QuickBooks, ERP and CRM ...

Advanced Medical

Customer Service Representative

Irvine, CA

$17.25 - $23.25/hr

About the Customer Service Representative Position As a Customer Service Representative for our team, you'll be the first person our customers come into contact with. On a typical day, you'll answer ...

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Invoicing Customer Service Representative information

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$10

$19

$28

How much do invoicing customer service representative jobs pay per hour?

As of Jun 18, 2026, the average hourly pay for invoicing customer service representative in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Invoicing Customer Service Representative, and why are they important?

To thrive as an Invoicing Customer Service Representative, you need a solid understanding of billing processes, attention to detail, and familiarity with basic accounting principles, usually supported by a high school diploma or equivalent. Experience with invoicing software such as QuickBooks, SAP, or Microsoft Excel is commonly required. Excellent communication, problem-solving, and organizational skills help you effectively address customer inquiries and resolve discrepancies. These abilities ensure accurate billing, timely payments, and high customer satisfaction, which are critical for business operations.

What does an Invoicing Customer Service Representative do?

An Invoicing Customer Service Representative is responsible for assisting customers with billing and invoicing inquiries. They handle tasks such as resolving discrepancies, processing payments, generating invoices, and answering questions related to account charges. Their role often involves working with both internal teams and customers to ensure accurate and timely billing, as well as providing excellent customer service throughout the process.

What is the difference between Invoicing Customer Service Representative vs Billing Specialist?

AspectInvoicing Customer Service Representative

The Invoicing Customer Service Representative primarily handles customer inquiries related to invoices, processes billing requests, and provides support for billing issues. They often work directly with clients to resolve billing discrepancies and ensure accurate invoicing. Billing Specialists, on the other hand, focus more on preparing, reviewing, and managing invoices, ensuring compliance with billing procedures, and maintaining billing records. Both roles require knowledge of billing systems and customer service skills, but the Customer Service Representative emphasizes client interaction, while the Billing Specialist emphasizes invoice accuracy and processing.

What are some common challenges faced by Invoicing Customer Service Representatives, and how can they be managed effectively?

Invoicing Customer Service Representatives often encounter challenges such as resolving billing discrepancies, managing high volumes of inquiries, and communicating complex invoice details to clients. Successful representatives develop strong attention to detail, effective time management, and clear communication skills to address these issues. Collaborating closely with finance and sales teams also helps ensure accurate and timely resolution of customer concerns, which contributes to a positive client experience and smooth workflow.
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Invoicing Customer Service Representative jobs near you
Customer Service Representative

Customer Service Representative

Boutique Recruiting

Orange, CA • On-site

$55K - $65K/yr

Full-time

Medical, Dental, Vision

Posted 21 days ago

Job description

Position Title: Customer Service Representative
This position offers an opportunity for a dedicated individual to join a collaborative team in a supportive environment. The role focuses on customer interactions, order processing, and inventory management, requiring a keen attention to detail and strong communication skills. Candidates will engage with clients and subcontractors, ensuring accurate order fulfillment and service delivery. The work atmosphere is friendly and team-oriented, promoting both personal and professional growth. This position is ideal for those who thrive in a structured yet light-hearted workplace.
Salary Range: $55,000 - $65,000 / Year DOE
Customer Service Responsibilities:
  • Answer phones and manage customer inquiries for approximately three hours daily
  • Handle client order requests and service orders through email and phone
  • Coordinate with subcontractors for quotes as needed
  • Notify distributors regarding orders
  • Assist with invoicing, managing around 150 documents monthly
  • Ensure accuracy in part numbers and order numbers for fulfillment
  • Provide backup support to the customer service department for parts ordering

Customer Service Requirements:
  • 3-5 years of experience in order entry and customer service, particularly with large SKUs
  • Proficiency in inventory management
  • Strong numerical skills and attention to detail
  • Excellent written communication abilities
  • Technologically adept, with experience using a CRM
  • Proficient in Excel (formulas) and Outlook
  • Billing experience is preferred

Benefits:
  • Medical plans with 75% coverage of employee premium after 90 days
  • Dental and vision coverage
  • One week of vacation in the first two years, increasing to two weeks in the third year
  • One week of sick leave
  • Seven paid holidays annually
  • Quarterly bonuses based on company performance
  • Annual reviews and potential raises

If you are a Customer Service looking to take the next step in your career, apply now! #LI-KL2
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About Boutique Recruiting

Sourced by ZipRecruiter

We are a team with shared goals; mindfully placing candidates in the workforce to successfully fulfill their career ambitions while encouraging a sense of purpose and value. We have created a new kind of placement firm — one that values connection, personalization, commitment, impact, boldness and achievement. At Boutique Recruiting, our clients, candidates and employees are at the heart of our success.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

San Diego, CA, US

Year founded

2014

Social media

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