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Invoicing Customer Service Representative Jobs in Edmonds, WA

Day

Customer Service Representative

Lynnwood, WA

$28/hr

You will also become the owner of office projects that might include: invoicing, client management ... Support other Customer Service Representatives on the team. * Office administrative work, including ...

Mr Handyman

Customer Service Representative

Bellevue, WA · On-site

$18 - $24.50/hr

Customer Service Representative Customer Service Representative - Community-Focused Home Services Company We're a locally owned and community-minded home services company serving families and ...

U-Haul

Customer Service Representative

Tukwila, WA · On-site

$21.63 - $22.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

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All JobsInvoicing Customer Service Representative JobsInvoicing Customer Service Representative Jobs in Edmonds, WA

Invoicing Customer Service Representative information

See Edmonds, WA salary details

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How much do invoicing customer service representative jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for invoicing customer service representative in Edmonds, WA is $20.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.98 per hour, depending on experience, location, and employer.

What does an invoicing customer service representative do?

An Invoicing Customer Service Representative is responsible for assisting customers with billing and invoicing inquiries. They handle tasks such as resolving discrepancies, processing payments, generating invoices, and answering questions related to account charges. Their role often involves working with both internal teams and customers to ensure accurate and timely billing, as well as providing excellent customer service throughout the process.

What are the key skills and qualifications needed to thrive as an invoicing customer service representative?

To thrive as an Invoicing Customer Service Representative, you need a solid understanding of billing processes, attention to detail, and familiarity with basic accounting principles, usually supported by a high school diploma or equivalent. Experience with invoicing software such as QuickBooks, SAP, or Microsoft Excel is commonly required. Excellent communication, problem-solving, and organizational skills help you effectively address customer inquiries and resolve discrepancies. These abilities ensure accurate billing, timely payments, and high customer satisfaction, which are critical for business operations.

What are some common challenges faced by invoicing customer service representatives, and how can they be managed effectively?

Invoicing Customer Service Representatives often encounter challenges such as resolving billing discrepancies, managing high volumes of inquiries, and communicating complex invoice details to clients. Successful representatives develop strong attention to detail, effective time management, and clear communication skills to address these issues. Collaborating closely with finance and sales teams also helps ensure accurate and timely resolution of customer concerns, which contributes to a positive client experience and smooth workflow.

What is the difference between Invoicing Customer Service Representative vs Billing Specialist?

AspectInvoicing Customer Service Representative

The Invoicing Customer Service Representative primarily handles customer inquiries related to invoices, processes billing requests, and provides support for billing issues. They often work directly with clients to resolve billing discrepancies and ensure accurate invoicing. Billing Specialists, on the other hand, focus more on preparing, reviewing, and managing invoices, ensuring compliance with billing procedures, and maintaining billing records. Both roles require knowledge of billing systems and customer service skills, but the Customer Service Representative emphasizes client interaction, while the Billing Specialist emphasizes invoice accuracy and processing.

Is remote invoicing customer service representative a stressful job?

Remote invoicing customer service representatives often experience moderate stress levels due to handling billing inquiries, resolving payment issues, and maintaining accuracy under deadlines. The job requires strong communication skills and attention to detail, but stress can vary based on workload and company support. Proper training and a well-organized environment can help manage stress effectively.

What is the job description of an invoicing customer service representative?

An invoicing customer service representative handles billing inquiries, processes invoices, and ensures accurate and timely billing for customers. They often use accounting or invoicing software, communicate with clients to resolve billing issues, and maintain records of transactions to support financial accuracy.

What jobs involve invoicing?

Jobs that involve invoicing include roles such as invoicing or billing specialists, accounts receivable clerks, and customer service representatives in finance or accounting departments. These positions typically require skills in financial software, attention to detail, and knowledge of billing procedures to ensure accurate and timely invoicing for products or services.

What are popular job titles related to Invoicing Customer Service Representative jobs in Edmonds, WA?

For Invoicing Customer Service Representative jobs in Edmonds, WA, the most frequently searched job titles are:

What job categories do people searching Invoicing Customer Service Representative jobs in Edmonds, WA look for?

The top searched job categories for Invoicing Customer Service Representative jobs in Edmonds, WA are:

Invoicing Customer Service Representative jobs near you

Customer Service Representative

Day and Nite Plumbing and Heating, Inc

Lynnwood, WA • On-site

$19 - $28/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Job description

About Day & Nite Plumbing & Heating
We've been part of the Lynnwood community for more than 68 years! We are family-owned and operated, and we treat everyone on our team just like family as well. Scheduling in the office is done with the latest industry-standard cloud-based software, Service Titan. This is not a remote working position. Our office uses the current version of Office 365, which includes: Teams, Word, Excel, Outlook,.... and more. In-house IT Support and current phone and computer network system.
Role Summary
Our customer service representative will be responsible for assisting existing or new customers with scheduling needs for their plumbing, heating, and cooling services. You will also become the owner of office projects that might include: invoicing, client management, and A/R.
Key Duties
  • Help promote Day & Nite by booking appointments.
  • Managing incoming calls
  • Follow up on incoming customer requests.
  • Support other Customer Service Representatives on the team.
  • Office administrative work, including invoicing and AR.
  • Book appointments to optimize scheduling techs in the field.

Job-Specific Experience, Education & Skills Required
  • A minimum of 6 months of customer service or community service experience.
  • Excellent communication skills (e.g., verbal, written, listening).
  • Typing speed of at least 40 WPM.
  • Familiar with Office 365 (Word, Excel, Outlook, Teams, etc.)
  • Flexibility to work varied shifts (e.g., holidays).
  • Ability to learn and operate a scheduling system using Service Titan
  • Ability to adapt to performing work according to set procedures.
  • Ability to anticipate the needs of others in a fast-paced environment.
  • Ability to communicate in English.
  • High school diploma or equivalent.
  • Minimum age of 18.
  • Must be authorized to work in the U.S.

Starting Rate
$ 19 to $28 / Hr depending on experience
Day & Nite Benefits
  • Medical, dental, and vision benefits
  • 401k program
  • Paid vacation Time
  • 4-day work week
  • Other benefits

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