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Invoicing Associate Jobs in Chicago, IL (NOW HIRING)

Customer Service Assoc

Schaumburg, IL ยท Hybrid

$14.25 - $19.75/hr

Investigate recurring customer, order, fulfillment, invoicing, and onboarding issues; identify root causes and recommend corrective actions and process improvements. * Maintain and update ...

Customer Service Assoc

Schaumburg, IL ยท On-site

$14.25 - $19.75/hr

Investigate recurring customer, order, fulfillment, invoicing, and onboarding issues; identify root causes and recommend corrective actions and process improvements. * Maintain and update ...

Customer Service Assoc

Schaumburg, IL ยท On-site

$14.25 - $19.75/hr

Investigate recurring customer, order, fulfillment, invoicing, and onboarding issues; identify root causes and recommend corrective actions and process improvements. * Maintain and update ...

Warehouse Associate

Carol Stream, IL ยท On-site

$15.75 - $18.75/hr

Operate warehouse equipment including forklifts and pallet jacks to move and stage products safely and efficiently * Assist the invoicing team for daily shipments * Utilize Microsoft Dynamics, Great ...

Warehouse Associate

Elgin, IL ยท On-site

$50K - $55K/yr

Operate warehouse equipment including forklifts and pallet jacks to move and stage products safely and efficiently * Assist the invoicing team for daily shipments * Utilize Microsoft Dynamics, Great ...

Customer Service Representative

Deer Park, IL ยท On-site

$16.25 - $22.25/hr

Associate or Bachelor's degree preferred. * Hands-on experience with SAP or another ERP for order management and invoicing, * Ability to investigate order, invoicing, delivery block, return and ...

Executive Associate

Des Plaines, IL ยท On-site

$50K - $70K/yr

Executive Associate GTI Energy is hiring an Executive Associate to join our team and provide ... invoicing; creating and maintaining database(s), spreadsheet files, and other records; serving as ...

Senior Customer Care Specialist

Deer Park, IL ยท On-site

$17.25 - $23/hr

Associate or Bachelor's degree preferred. * Hands-on experience with SAP or another ERP for order management and invoicing, * Ability to investigate order, invoicing, delivery block, return and ...

Senior Customer Care Specialist

Deer Park, IL ยท On-site

$17.25 - $23/hr

Associate or Bachelor's degree preferred. Hands-on experience with SAP or another ERP for order management and invoicing, Ability to investigate order, invoicing, delivery block, return and ...

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Invoicing Associate information

See Chicago, IL salary details

$15

$22

$32

How much do invoicing associate jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for invoicing associate in Chicago, IL is $22.85, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $26.49 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an invoicing associate, and why are they important?

To thrive as an Invoicing Associate, you need strong attention to detail, basic accounting knowledge, and proficiency in data entry, typically supported by a high school diploma or equivalent. Familiarity with invoicing software such as QuickBooks, SAP, or Microsoft Excel is commonly required. Strong organizational skills, effective communication, and the ability to manage time efficiently help you excel in this role. These skills ensure accurate billing, timely payments, and smooth financial operations for the organization.

What is an invoicing associate?

Invoicing Associates are professionals responsible for preparing, processing, and managing invoices for a company or organization. Their main duties include ensuring that billing information is accurate, sending invoices to clients or customers, tracking payments, and resolving any discrepancies related to billing. They often work closely with other departments, such as accounting and sales, to ensure smooth financial transactions. Strong attention to detail, organizational skills, and proficiency with billing software are important for this role.

What are some common challenges faced by invoicing associates, and how can they be effectively managed?

Invoicing Associates often encounter challenges such as managing high volumes of invoices, ensuring accuracy under tight deadlines, and resolving discrepancies with clients or internal departments. Staying organized and maintaining clear communication with team members in finance, sales, and customer service can help mitigate these issues. Utilizing robust accounting software and double-checking data entries are also key practices that help Invoicing Associates maintain accuracy and efficiency in their role.

What is the difference between Invoicing Associate vs Accounts Payable Clerk?

AspectInvoicing AssociateAccounts Payable Clerk
Primary RoleProcessing and managing customer invoicesManaging vendor bills and payments
Required SkillsAttention to detail, data entry, basic accountingData entry, invoice processing, vendor communication
Work EnvironmentFinance or accounting departments, office settingFinance or accounting departments, office setting
Common CertificationsNone required, but familiarity with accounting software helpfulNone required, basic accounting knowledge beneficial

Both roles involve financial data entry and processing within the accounting department. The Invoicing Associate focuses on customer invoices, while the Accounts Payable Clerk handles vendor bills. They share similar skills and work environments, making them closely related but distinct in their specific functions.

What are the most commonly searched types of Invoicing jobs in Chicago, IL? The most popular types of Invoicing jobs in Chicago, IL are:

Customer Service Assoc

RF Ideas

Schaumburg, IL โ€ข Hybrid

$14.25 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Major Areas of Responsibility / Essential Functions
  • Build strong relationships with customers by providing superior service and attending to their needs in a polite, timely, and friendly manner.
  • Process customer orders and follow up to ensure fulfillment.
  • Analyze customers' needs and respond directly or refer to other departments as appropriate.
  • Provide updates to internal teams on customer needs and factors that contribute to customer satisfaction; may support customers that are more complex or critical or assist with customer relationship building.
  • Perform multiple tasks in a fast-paced work environment.
  • Exercise sound judgment in resolving order exceptions, fulfillment challenges, pricing discrepancies, and customer accommodation requests within established guidelines.
Specific Responsibilities
  • Receive and process a high volume of order requests from customers via telephone, chat, and e-mail, maintaining 99.8% accuracy in a fast-paced environment.
  • Enter orders into the order management/ERP system (NetSuite), arrange payment and shipping, and generate invoices.
  • Process credit card payments in a timely manner.
  • Assist customers with RMAs and warranties, and act as a customer care advocate for critical accounts, managing escalations through resolution by coordinating with Sales, Operations, Logistics, Engineering, and Finance as needed.
  • Demonstrate knowledge of the complete product line when assisting customers with product selection and orders.
  • Apply familiarity with ERP or CRM systems such as Salesforce, Siebel, NetSuite, or similar platforms.
  • Support customer procurement platforms including Coupa, Ariba, SAP, and EDI by troubleshooting transaction issues and ensuring successful order processing.
  • Investigate recurring customer, order, fulfillment, invoicing, and onboarding issues; identify root causes and recommend corrective actions and process improvements.
  • Maintain and update departmental procedures, workflows, templates, and customer service documentation to support consistency, operational effectiveness, and team communication.
  • Review order entries, transactions, and processes for accuracy using established checklists; support initiatives designed to reduce errors and improve quality.
Required Knowledge, Skills and Abilities
  • High level of accuracy and attention to detail, with a demonstrated ability to ensure proper billing, invoicing, and shipment procedures, maintaining 99.8% accuracy in order entry.
  • Minimum of 2 years of experience in order entry, invoicing, or customer service roles requiring high data accuracy.
  • Moderate proficiency in Microsoft Excel, including data entry, basic formulas, and data review.
  • Awareness and practical use of Claude or equivalent AI-assisted tools to improve efficiency, documentation, or customer support processes.
  • Excellent verbal and written communication skills, with a strong sense of urgency and the ability to prioritize and respond promptly to customer requests.
Education and Experience

High school diploma or equivalent, plus 2-5 years of experience in a customer service capacity. Practical knowledge of Microsoft Word, Excel, and related software applications is required. Knowledge of an ERP (enterprise resource planning) system is highly desirable.

Physical Demands

None specified.

Work Environment

Hybrid available: 2 days WFH, 3 days onsite in Schaumburg, IL

Benefits
  • Health, Dental, Vision
  • Employer-Paid Life/STD/LTD
  • 401(k) with Company Match
  • Employee Stock Purchase Program
  • Educational Assistance
  • Competitive PTO Package and Paid Company Holidays
  • Wellness Program
Behavioral Assessment

In addition to supplying your resume, we ask that you complete our Behavioral Assessment through Predictive Index at the following link:

https://assessment.predictiveindex.com/B3WV/8eed55fa-2d82-4028-8f45-9163d494feb1?type=candidateba

Tips:

  1. Complete the assessment in a quiet place, free from interruption, in one session.
  2. Take as much time as you wish to complete the assessment โ€” it typically takes less than 7 minutes.
  3. Please use one of the following browsers: Firefox, Safari, or Chrome.