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Investor Services Associate Jobs (NOW HIRING)

Associate Manager

New York, NY ยท On-site

$70K - $135K/yr

Associate Manager, Investor Services Locations: New York, NY| Union, NJ | Windsor, CT | Braintree, MA | Jacksonville, FL- Hybrid About the Role As the backbone of the investment world, SS&C is ...

Associate Manager

New York, NY ยท On-site

$70K - $90K/yr

Our Investor Services Associate Managers collaborate, coach and mentor Associate and Senior level team members while working closely with their own clients. Why Join SS&C SS&C combines proprietary ...

Associate Manager

New York, NY ยท On-site

$70K - $135K/yr

Associate Manager, Investor Services Locations: New York, NY| Union, NJ | Windsor, CT | Braintree, MA | Jacksonville, FL- Hybrid About the Role As the backbone of the investment world, SS&C is ...

Associate Manager

Windsor, CT ยท On-site

$137K/yr

Associate Manager, Investor Services Locations: Evansville, IN or Union, NJ or New York, NY or Windsor, CT or Boston, MA - Hybrid About the Role As the backbone of the investment world, SS&C is ...

Financial Services Associate

Hyannis, MA ยท On-site

$60K - $78K/yr

This role combines client relationship support, investment operations, account administration, and licensed representative responsibilities. The Financial Services Associate is responsible for ...

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Investor Services Associate information

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$31K

$101.1K

$191K

How much do investor services associate jobs pay per year?

As of Jul 3, 2026, the average yearly pay for investor services associate in the United States is $101,099.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $134,500.00 per year, depending on experience, location, and employer.

What does an investor services associate do?

An investor services associate provides support to clients and internal teams by managing account information, processing transactions, and addressing inquiries related to investments. They often use customer relationship management (CRM) tools and require strong communication and organizational skills to ensure accurate and timely service delivery.

What are some common challenges Investor Services Associates face when managing client inquiries and transactions?

Investor Services Associates often juggle a high volume of client inquiries, ranging from account updates to complex transaction requests. One challenge is ensuring accuracy and compliance while handling sensitive financial data under tight deadlines. The role also requires clear and professional communication with clients and coordination with internal teams such as fund managers and compliance officers to resolve issues efficiently. Staying organized and adaptable is key to maintaining client satisfaction and meeting service-level agreements.

What does an investment associate do?

An investment associate supports portfolio managers and analysts by conducting research, analyzing financial data, preparing reports, and assisting with investment transactions. They often use financial modeling tools and need strong analytical skills, typically working in a fast-paced office environment. The role may require relevant certifications such as the CFA and a background in finance or economics.

Is IR a good career?

An Investor Services Associate role involves client support, account management, and knowledge of financial products, making it a stable career path in the finance industry. It often requires strong communication skills, attention to detail, and familiarity with financial software. The career can offer growth opportunities and industry certifications such as the CFA or CFP can enhance prospects.

Is investor relations entry level?

Investor Services Associate roles are often entry-level positions that typically require strong communication skills, attention to detail, and basic financial knowledge. Some employers may prefer candidates with a bachelor's degree in finance, business, or related fields, but many roles provide on-the-job training for new hires.

What are Investor Services Associates?

Investor Services Associates are professionals who act as the primary point of contact between investment firms and their clients, such as individual investors or institutional clients. They handle account inquiries, process transactions, resolve issues, and provide information about investment products and services. Their role is crucial in ensuring a positive client experience, maintaining accurate records, and supporting the operational needs of the investment firm. Investor Services Associates often work in mutual fund companies, private equity firms, or other financial institutions.

What is the difference between Investor Services Associate vs Client Services Associate?

AspectInvestor Services AssociateClient Services Associate
Required CredentialsTypically requires a bachelor's degree in finance, economics, or related field; certifications like FINRA Series 7 or 63 are commonSimilar educational background; may also hold certifications like Series 7 or 63 depending on industry
Work EnvironmentFinancial institutions, asset management firms, brokerage firmsBanking, financial services, investment firms
Employer & Industry UsageUsed in investment management, brokerage, and financial servicesCommon in banking, wealth management, and financial advisory firms

The main difference is that Investor Services Associates focus specifically on supporting investors with their accounts, transactions, and inquiries related to investments. Client Services Associates have a broader role in managing client relationships across various banking or financial products. Both roles require similar credentials and work in related environments, but their focus areas differ slightly based on client type and service scope.

What are the key skills and qualifications needed to thrive as an Investor Services Associate, and why are they important?

To thrive as an Investor Services Associate, you need a solid understanding of financial markets, investment products, and client account management, often supported by a degree in finance or business. Familiarity with portfolio management systems, CRM software, and industry regulations such as SEC or FINRA guidelines is typically required. Strong attention to detail, communication skills, and problem-solving abilities help build trust and efficiently resolve client inquiries. These skills ensure accurate processing, regulatory compliance, and exceptional service to clients, which are crucial in maintaining firm reputation and client relationships.
More about Investor Services Associate jobs
What cities are hiring for Investor Services Associate jobs? Cities with the most Investor Services Associate job openings:
What are the most commonly searched types of Investor Services jobs? The most popular types of Investor Services jobs are:
What states have the most Investor Services Associate jobs? States with the most job openings for Investor Services Associate jobs include:
Infographic showing various Investor Services Associate job openings in the United States as of June 2026, with employment types broken down into 61% Full Time, 29% Part Time, and 10% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $101,099 per year, or $48.6 per hour.
Senior Associate, Investor Services - Hybrid

Senior Associate, Investor Services - Hybrid

SS&C

Windsor, CT โ€ข Hybrid

$55K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago


Job description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Senior Associate, Alternative Investor Services

Location: Windsor, CT, Union, NJ, Evansville, IN, Bellevue, WA | Hybrid

About the Role

Provide fund administration services to domestic and offshore hedge fund and private equity fund clients. These services include processing of investor subscriptions and redemptions, performing anti-money laundering and due diligence checks on investors, reporting to investors and clients, and handling investor communications and inquiries. Career level professionals leading small, moderately complex projects or working on complex tasks that require a high degree of judgement, resourcefulness, and self-initiative. Demonstrate specialized expertise to evaluate wide-ranging and complex issues and develop creative solutions. Recommend new procedures.

Why Join SS&C

SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence.

You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.

How You Will Make an Impact

  • Act as main contact for fund investors and managers via email and telephone correspondence.

  • Process investor subscription and redemption activity in accordance with the fund's offering documents and anti-money laundering (AML) requirements.

  • Communicate pending transactions to fund management as required.

  • Prepare and validate investor statements to fund accounting information.

  • Prepare distribution of investor statements, letters and miscellaneous documents in accordance with investor and fund management instructions.

  • Ensure distribution information is up to date and compliant in accordance with investor and fund management instructions.

  • Prepare wire transfer instructions in accordance with investor and/or fund management instructions through various Internet banking platforms.

  • Confirm expected cash activity was processed by the bank and communicated to fund accounting and/or fund management.

  • Comply with department policies and procedures for processing of above activities.

  • Participate in system and process enhancement.

  • Perform other related duties as assigned by department management.

Required Experience

  • (Bachelor's degree with minimum 3 years' related experience

  • Advanced knowledge of Microsoft Office product suite, specifically Excel

  • Knowledge of Anti-Money Laundering and KYC procedures is a plus.

  • Overtime may be required to meet Client and Department deliverables

  • Effective communication skills oral, written and active listening

  • Excellent interpersonal skills and customer service orientation

  • Ability to work in a demanding environment and adjust to multiple demands; shifting priorities; ambiguity and rapid change.

  • Work in local office 6-days per month

What Sets You Apart (preferred qualifications)

  • Experience in Hedge/Private Equity Fund administration and/or Investor/Shareholder services

  • Experience in the financial services is a plus.

Join SS&C, where innovation meets global opportunities. Click here to apply.

#LI-Hybrid, #LI-JS, #CA-JS

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.Actual base salary will vary based on several factors, including but not limited to relevant skills, prior experience, education, demonstrated performance, and geographic location.New Jersey: The expected base salary for the position is between $55,000 USD to $90,000 USD. Washington: The expected base salary for the position is between $55,000 USD to $90,000 USD.In addition, employees in this role may be eligible for consideration on an annual basis for a discretionary bonus and/or equity awards, such as restricted stock units or stock options, based upon individual and business performance at the company's discretion.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.