1

Investment Operations Associate Jobs in Ohio (NOW HIRING)

... operations associates through both informal (verbal) and formal job performance evaluations. - Manage all facility maintenance and provide recommendations for improvements and investment as needed ...

... operations associates through both informal (verbal) and formal job performance evaluations. - Manage all facility maintenance and provide recommendations for improvements and investment as needed ...

next page

Showing results 1-20

Investment Operations Associate information

See Ohio salary details

$20.9K

$92.3K

$203K

How much do investment operations associate jobs pay per year?

As of Jun 13, 2026, the average yearly pay for investment operations associate in Ohio is $92,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,800.00 and $111,700.00 per year, depending on experience, location, and employer.

What is an Investment Operations Associate job?

An Investment Operations Associate supports the daily operational processes of an investment firm, ensuring trades, settlements, and reconciliations run smoothly. They work closely with portfolio managers, traders, and custodians to manage financial transactions, mitigate risks, and maintain accurate records. This role requires strong analytical skills, attention to detail, and knowledge of financial instruments. It is essential for maintaining the efficiency and integrity of investment operations.

What are the key skills and qualifications needed to thrive in the Investment Operations Associate position, and why are they important?

To thrive as an Investment Operations Associate, you need strong analytical skills, attention to detail, and a foundational understanding of financial markets or investment management, typically supported by a bachelor’s degree in finance, economics, or a related field. Familiarity with portfolio management systems, trade settlement software, and Excel, as well as certifications like CFA Level I, can be advantageous. Effective communication, organizational abilities, and problem-solving skills help individuals excel within cross-functional teams. These capabilities are crucial for ensuring the accuracy, efficiency, and compliance of daily investment operations in a fast-paced environment.

What are the typical daily responsibilities of an Investment Operations Associate?

As an Investment Operations Associate, your typical day involves processing trade settlements, reconciling investment accounts, maintaining transaction records, and ensuring operational compliance with regulatory requirements. You may also coordinate with portfolio managers, custodians, and third-party vendors to resolve discrepancies or execute instructions. Attention to detail and the ability to juggle multiple tasks are essential, as you’ll often manage time-sensitive processes. This role provides valuable exposure to the inner workings of investment management and can serve as a strong foundation for future advancement in finance or operations.

What are the most commonly searched types of Investment Operations jobs in Ohio? The most popular types of Investment Operations jobs in Ohio are:
What are popular job titles related to Investment Operations Associate jobs in Ohio? For Investment Operations Associate jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Investment Operations Associate jobs in Ohio look for? The top searched job categories for Investment Operations Associate jobs in Ohio are:
What cities in Ohio are hiring for Investment Operations Associate jobs? Cities in Ohio with the most Investment Operations Associate job openings:
Infographic showing various Investment Operations Associate job openings in Ohio as of June 2026, with employment types broken down into 83% Full Time, and 17% Nights. Highlights an 100% In-person job distribution, with an average salary of $92,287 per year, or $44.4 per hour.
Content Operations Associate - Ask JPMC

Content Operations Associate - Ask JPMC

JPMorgan Chase & Co

Columbus, OH • On-site

Full-time

Medical, Retirement

Posted 24 days ago


JPMorgan Chase & Co. rating

8.1

Company rating: 8.1 out of 10

Based on 469 frontline employees who took The Breakroom Quiz

46th of 141 rated banks


Job description

Embark on a career path where your content skills and operational mindset directly enhance user journeys and confidence for our Ask JPMC help specialists. As a Content Operations Associate in Employee Experience, you will play a contributing role in shaping our internal servicing experience by planning, creating, and structuring knowledge content that specialists use to answer questions and resolve cases. You'll be involved in the end-to-end lifecycle of content, streamlining production, scheduling, and distribution workflows to ensure quality, consistency and timely delivery.  

You will collaborate with HR and Chief Administrative Office (CAO) subject matter experts to understand and simplify processes and policies into streamlined, easy-to-digest content. You'll be responsible for ensuring content is AI-ready across a range of topics including pay, benefits, hiring and onboarding.

At the Associate level, demonstrate your proficiency in core content craft and delivery skills, while continuously developing your expertise in these and other design areas. Your work will have an impact on enhancing employee experience and building confidence in our products and services. 

Job responsibilities 

  • Plan and create engaging, user-friendly content for knowledge articles and adhere to the firm's standards and best practices. 
  • Structure and organize content using information architecture principles to enhance user experience and facilitate easy navigation within products and services. 
  • Collaborate with cross-functional teams to ensure content aligns with user needs, business goals, and accessibility guidelines. 
  • Draft clear and concise content to communicate complex concepts effectively. 
  • Manage intake request queue and regular maintenance updates to knowledge articles within SLA timelines. 
  • Use your skills in data analytics and digital proficiency to deliver results aligned with business strategy. 

Required qualifications, capabilities, and skills 

  • 2+ years of experience or equivalent expertise in content editing, writing, communications, operations or a related field 
  • Experience in creating content architectures, storytelling techniques, and clear and concise writing that facilitate quality customer experiences 
  • Advanced skills in written and verbal communication, ensuring clarity in all messaging 
  • Highly organized and detail-oriented with project management experience

Preferred qualifications, capabilities, and skills 

  • Proficiency in using content management systems (HTML knowledge is a plus) 
  • Interest and familiarity with AI and LLMs  
  • Ability to manage diverse stakeholder feedback 
  • Experience adhering to style guides and design system guidance 
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.

What JPMorgan Chase & Co. employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom