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Investigative Case Manager Jobs in Michigan (NOW HIRING)

Kalamazoo Defender

Investigator

Kalamazoo, MI

$66K - $71K/yr

... case planning, courtroom support, and investigative work in the community. This position requires strong judgment, organization, situational awareness, and the ability to manage competing priorities ...

Kalamazoo Defender

Investigator

Kalamazoo, MI · On-site

$66K - $71K/yr

... case planning, courtroom support, and investigative work in the community. This position requires strong judgment, organization, situational awareness, and the ability to manage competing priorities ...

Kalamazoo Defender

Investigator

Kalamazoo, MI · On-site

$66K - $71K/yr

... case planning, courtroom support, and investigative work in the community. This position requires strong judgment, organization, situational awareness, and the ability to manage competing priorities ...

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Investigative Case Manager information

What does an investigative case manager do?

An Investigative Case Manager is responsible for overseeing and coordinating investigations, often within legal, insurance, or social service fields. They gather and analyze information, manage case files, and ensure that investigative processes follow organizational policies and regulations. Additionally, they may liaise with clients, law enforcement, or other agencies to facilitate case resolution. Their work is crucial in ensuring thorough, timely, and ethical investigations.

What are the key skills and qualifications needed to thrive as an investigative case manager?

To thrive as an Investigative Case Manager, you need a solid background in case management, critical thinking, and investigative techniques, often supported by a degree in criminal justice, social work, or a related field. Familiarity with case management software, legal documentation systems, and sometimes certifications like Certified Case Manager (CCM) are typically required. Strong communication, attention to detail, and the ability to manage sensitive information with discretion are essential soft skills. These competencies ensure thorough, ethical investigations and effective coordination of resources to resolve cases efficiently.

How does an investigative case manager typically collaborate with other departments during an active investigation?

As an Investigative Case Manager, you will work closely with various departments such as legal, compliance, and human resources to gather relevant information and coordinate investigative efforts. Collaboration often involves regular meetings to discuss case findings, share updates, and ensure that all necessary protocols are followed. You may also liaise with external parties, like law enforcement or regulatory bodies, depending on the nature of the case. Effective communication and organizational skills are essential to ensure seamless information flow and timely resolution of investigations.

What is the difference between Investigative Case Manager vs Social Worker?

AspectInvestigative Case ManagerSocial Worker
CredentialsRelevant certifications, sometimes state licensureLicensed Clinical Social Worker (LCSW) or Licensed Master Social Worker (LMSW)
Work EnvironmentInsurance companies, legal settings, healthcareHospitals, community agencies, schools
Employer & IndustryInsurance firms, legal, healthcarePublic and private social service agencies
Common Search/ComparisonInvestigative Case Manager vs Social Worker

Investigative Case Managers focus on assessing and investigating cases, often within insurance or legal contexts, requiring specific certifications. Social Workers provide broader support in healthcare and community settings, with licensure as a key credential. While both roles involve case management, their work environments and employer types differ, making them distinct but related careers.

What is investigative case management?

Investigative case management is a role where professionals coordinate and conduct investigations related to client cases, often in social services, healthcare, or legal settings. It involves gathering information, assessing needs, and collaborating with other agencies to develop appropriate plans and solutions, often requiring strong communication and organizational skills.

What are popular job titles related to Investigative Case Manager jobs in Michigan?

For Investigative Case Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Investigative Case Manager jobs in Michigan look for?

The top searched job categories for Investigative Case Manager jobs in Michigan are:

What cities in Michigan are hiring for Investigative Case Manager jobs?

Cities in Michigan with the most Investigative Case Manager job openings:

Investigative Case Manager jobs near you
Infographic showing various Investigative Case Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Foster Care Case Manager

Bethany Christian Services

Southfield, MI • On-site

$37K - $44K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Bethany Christian Services rating

7.7

Company rating: 7.7 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact.
As a Foster Care Case Manager, you'll be part of a foster parent's Bethany team, supporting them and the child in their care. You'll train, equip, and help connect foster parents to community resources to meet the child's needs.
How Your Role Makes a Difference
  • Provide case management services to children in foster care;
  • Attend and testify at court hearings, as necessary;
  • Maintain effective contact with attorneys, therapists, CASA workers, and/or other providers;
  • Maintain current and accurate client records, case files, record notes, and medical records;
  • Comply with the reporting guidelines established by the organization, Department of Child Services (DCS), and the court, while submitting all required reports in a timely manner;
  • Provide services that empower clients and adhere to the organization's standards of ethical Practice;
  • Coordinate and facilitate the completion of the treatment plan, and maintain contact with all providers to include attending child and family team meetings;
  • Meet with foster parents at least monthly to assist with and ensure the appropriate care is given to foster children;
  • Investigate child abuse and neglect in accordance with program expectations and guidelines;
  • Recommend whether the parental rights should be terminated in a timely manner that ensure the safety of the child;
  • Participate in on-call system and schedule, as necessary;
  • Assess the safety and appropriateness of the placement on an ongoing basis using child welfare principles and social work best practices;
  • Attend weekly meetings with supervisor to consult on cases, and to review case plan and direction;
  • Partner with the Licensing and Placement Specialist regarding foster parent complaints;
  • Keep abreast of community resources and refer foster families for support, as needed;
  • Stay abreast of all agency, federal, and state regulatory requirements related to social services;
  • Essential job responsibilities may vary based on the specific needs of each program/department;
  • May be required or asked to participate in a Bethany sponsored event;
  • Complete other duties as assigned.

What Will Make You Successful
  • Bachelor's degree from an accredited college;
  • At least one (1) year of prior case management experience in child and family services;
  • Hold or be willing to obtain state certifications as required by the program;
  • Must have a broad knowledge of basic principles, concepts, and methodology of human service as acquired through a Bachelor's level degree;
  • Demonstrate an understanding of the effects that separation and loss, neglect, physical and sexual abuse has on a child;
  • Knowledge of state, community and agency resources;
  • Excellent verbal and written communication skills;
  • Demonstrated clinical, therapeutic, and crisis intervention skills;
  • Ability to work independently and exercise a high level of confidentiality;
  • Adheres to all agency and departmental safety procedures including reporting any unsafe practices, equipment and environment, and takes an active role in correcting the unsafe practice, equipment or environment through proper notification channels;
  • Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite;
  • Must be 21 years old with a valid driver's license with at least 3 years driving experience in the U.S. to operate a vehicle on behalf of Bethany;
  • Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate coverage;
  • Pass a criminal history screen, including state and local child protection agency registries;
  • Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

We Invest in You
  • Experience a team environment with other professionals who are motivated by faith, support one another, pursue excellence, and are in it for the long haul
  • Access to training, professional development, and career growth opportunities
  • Comprehensive health insurance (medical, dental, and vision)
  • 403(b) retirement plan with employer match eligibility
  • Generous time off (11 paid holidays, PTO YourWay, paid parental leave, separate sick and paid absence banks)
  • Access to education reimbursement for those that qualify
  • Comprehensive employee assistance and wellness program
  • Employer paid long-term disability and group term life insurance

#LI-AM1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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