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Investigation Intern Jobs in Raleigh, NC (NOW HIRING)

Duke University

NonDuke Student/ Intern

Durham, NC · On-site

$14.50 - $19.25/hr

Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary ...

TERRACON

Staff Engineer

Raleigh, NC · On-site

This may include performing and/or leading field investigations, engineering analysis, calculations ... Engineer-in-Training (EIT) or Engineering Intern (EI) required. About Us Terracon is a 100 percent ...

TERRACON

Staff Engineer

Raleigh, NC

This may include performing and/or leading field investigations, engineering analysis, calculations ... Engineer-in-Training (EIT) or Engineering Intern (EI) required. * Follow safety rules, guidelines ...

Giles Flythe Engineers

Entry-Level Project Engineer

Cary, NC · On-site

$62K - $82K/yr

Perform on-site field investigations and structural assessments of existing homes, buildings, or ... Engineering Intern Training (EIT) Certification * Proven technical writing and report writing ...

City of Raleigh, NC

Police Officer Recruit

Raleigh, NC · On-site

$61K - $71K/yr

Prepares written reports and field notes of investigations and patrol activities * Apprehends ... However, if you are hired as a temporary or seasonal employee, or as an intern, you are not ...

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Investigation Intern information

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How much do investigation intern jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for investigation intern in Raleigh, NC is $16.56, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.70 per hour, depending on experience, location, and employer.

What types of projects or cases do Investigation Interns typically work on, and how do they contribute to the team's objectives?

Investigation Interns often assist with gathering evidence, conducting interviews, and analyzing data for ongoing cases under the supervision of experienced investigators. They may help with background checks, prepare case summaries, and support fieldwork or surveillance activities. Interns play a crucial role by handling preliminary research and administrative tasks, allowing the team to focus on more complex aspects of investigations. This hands-on involvement provides interns with valuable exposure to investigative processes and teamwork, often setting the foundation for future roles in the field.

What are the key skills and qualifications needed to thrive as an Investigation Intern, and why are they important?

To thrive as an Investigation Intern, you need strong analytical abilities, attention to detail, and a background in fields like criminal justice, law, or related disciplines. Familiarity with research databases, case management systems, and Microsoft Office tools is often required. Excellent communication, discretion, and problem-solving skills help you gather information effectively and maintain confidentiality. These skills are critical for supporting thorough investigations and ensuring accuracy in sensitive or complex cases.

What are Investigation Interns?

Investigation Interns are students or recent graduates who assist professional investigators in gathering, analyzing, and documenting information for ongoing cases. They typically work under supervision, helping with research, interviewing witnesses, organizing case files, and preparing reports. This role provides hands-on experience in legal, corporate, or government investigations and helps interns develop critical thinking and analytical skills essential for a future career in investigations.
What are the most commonly searched types of Investigation jobs in Raleigh, NC? The most popular types of Investigation jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Investigation Intern jobs? Cities near Raleigh, NC with the most Investigation Intern job openings:
Investigation Intern jobs near you
Customer Operations Intern - Part-time Fall 2026

Customer Operations Intern - Part-time Fall 2026

Lucid Software

Raleigh, NC • On-site

$14.75 - $19.50/hr

Part-time, Internship

Posted 23 days ago

Job description

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.
Since the company's founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE's Companies that Care. Lucid's solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.
Lucid Software's Customer Operations team helps the countless users who rely on Lucid understand how to use our product, and we use the incoming user data to improve the health of these products. We're an operational team that uses both direct support interactions as well as scalable solutions to engage with our global consumers.
Responsibilities:
  • Manage technical issues by investigating and troubleshooting problems, escalating user issues, managing issue workflows and proactively identifying consumer needs
  • Develop and maintain technical product expertise and work closely with other support and product/engineering team members to resolve user issues
  • Identify and monitor key user operational metrics to help drive improvements to our product and support offerings
  • Collaborate with Engineering, Product Management, Marketing, and other cross-functional peers on specific user-impacting issues and bugs.
  • Assist in writing clear Help Center and user education content
  • Engage with our users in the Lucid Community
  • Investigate and process customer requests for cancellation and refunds over email
  • Resolve customer concerns related to billing such as downgrades, duplicate charges, invoice changes, trial subscriptions, and declined payments
  • Research accounts in which payments have been posted and customer disputes activity
  • Develop a deep understanding of changing product offerings and account types and implement these changes into our billing processes
  • Communicate and follow up effectively with customers in a clear and timely manner

Requirements:
  • Currently pursuing a Bachelor's degree with a 3.0 cumulative GPA or higher
  • A strong sense of personal ownership and responsibility
  • Ability to translate complex technical ideas into simple, easy to understand content
  • Strong written and verbal communication skills (both internally and externally)
  • Ability to work independently, cross-functionally, and on multiple initiatives at the same time with a proven record of driving results
  • Excellent analytical capabilities and problem-solving skills combined with sound business judgment in a fast-paced environment with evolving priorities
  • Detail-oriented, organized and a good team player
  • Bias towards finding solutions versus shutting down ideas
  • This position is hybrid, combining remote work with in-person collaboration at our Raleigh office two days per week (Tuesday and Thursday)
Preferred Qualifications
  • Experience troubleshooting technical issues
  • Experience in content creation
  • Basic data analytics or statistical skills
  • Teaching or mentoring experience

This internship is part-time in the fall.
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