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Internship Virtual Call Center Jobs in Washington

Aspen Dental

Bilingual Scheduling Center Agent

Washington, DC

$17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Virtual training classes begin soon, don't miss your opportunity to say YES to a career with Aspen ... Additional duties as assigned by the Call Center Leadership team Job Requirements: * High School ...

Aspen Dental

Bilingual Scheduling Center Agent

MD

$17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Virtual training classes begin soon, don't miss your opportunity to say YES to a career with Aspen ... Additional duties as assigned by the Call Center Leadership team Job Requirements: * High School ...

DecisionPoint | Cortek

UCC Supervisor

Alexandria, VA · On-site

DecisionPoint seeks a UCC Supervisor to oversee public-facing contact center operations supporting ... Monitor Automated Call Distribution (ACD), Interactive Voice Response (IVR), and Customer ...

DecisionPoint | Cortek

UCC Supervisor

Alexandria, VA · On-site

Overview DecisionPoint seeks a UCC Supervisor to oversee public-facing contact center operations ... Monitor Automated Call Distribution (ACD), Interactive Voice Response (IVR), and Customer ...

Nuvant Consulting Group LLC

Virtual Representative

Annapolis, MD · On-site +1

$60K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Virtual Representative About the Role: Nuvant is hiring Virtual Representatives to help prospective clients explore financial solutions that align with their personal or business goals. In this role ...

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Bilingual Scheduling Center Agent

Aspen Dental

Washington, DC

$17/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Aspen Dental rating

6.3

Company rating: 6.3 out of 10

Based on 464 frontline employees who took The Breakroom Quiz

670th of 887 rated healthcare providers

Job description

Aspen Dental has over 1000 locations that are focused on providing dental services to all patients. We focus on breaking down the barriers that make it hard for patients to keep up with their dental health, affordability, transparency, and access.  

Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our patients to schedule their appointment(s), providing them critical access to care and improved dental health.  

We have full-time and part-time positions available. Virtual training classes begin soon, don’t miss your opportunity to say YES to a career with Aspen Dental and make an impact on people’s lives. Most importantly, you’ll be part of an organization that offers career development and pathing so that you can better your quality of life while helping patients do the same. 

Job Duties: 

  • Work with patients to schedule appointments, as the first point of contact for new patients calling to book an appointment or learn about Aspen Dental services,  

  • Answer inbound calls in a high-volume environment, while compassionately handling questions/concerns 

  • Listen empathetically and think critically to understand patient needs, use trained sales and customer service techniques to set appointments. Focus on appointment acceptance and customer care to reach individual and call center goals.  

  • Additional duties as assigned by the Call Center Leadership team 

Job Requirements: 

  • High School Diploma or equivalent required 

  • Must be professionally proficient in both English and Spanish 

  • 1+ years of customer service experience required (retail, call center, or hospitality preferred), with ability to answer calls in a high-volume call center environment strongly preferred  

  • Desire to succeed in a fast-paced, goal and consumer driven environment  

  • Communication skills, with the ability to speak clearly and professionally  

  • Tech-savvy - Ability to navigate provided technology efficiently 

  • Must have Cable/Fiber connect internet, with ability to hardwire the internet within 6 feet of the router (no WiFi/cellular/hotspot), and be at least 100 Mbps download and 10 Mbps upload 

  • Must have a quiet, HIPPA compliant, private workspace   

  • Some evening and weekend scheduling availability required 

Compensation and Benefits:  

  • Pay rate: $17.00/per hour, plus eligibility for performance-based bonuses paid monthly and pay rate increases at 90 and 180 days.   

  • Various full and part-time shifts available 

  • Comprehensive Health, Dental and Vision insurance offerings 

  • Paid time off 

  • 401K – with generous company match  

Apply today for immediate consideration and begin your career journey with Aspen Dental!  


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