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Internship Underdog Fantasy Customer Support Jobs

Harris

Intern, Customer Support and Customer Success

$22 - $25/hr

eScholar Customer Support is looking for an exceptional talent to become our Customer Support ... Some prior experience with the education sector through internships What will help you stand out:

Harris

$22 - $25/hr

eScholar Customer Support is looking for an exceptional talent to become our Customer Support ... Some prior experience with the education sector through internships What will help you stand out:

Harris

$22 - $25/hr

eScholar Customer Support is looking for an exceptional talent to become our Customer Support ... Some prior experience with the education sector through internships What will help you stand out:

Harris

$22 - $25/hr

eScholar Customer Support is looking for an exceptional talent to become our Customer Support ... Some prior experience with the education sector through internships What will help you stand out:

Harris

$22 - $25/hr

eScholar Customer Support is looking for an exceptional talent to become our Customer Support ... Some prior experience with the education sector through internships What will help you stand out:

Harris

$22 - $25/hr

eScholar Customer Support is looking for an exceptional talent to become our Customer Support ... Some prior experience with the education sector through internships What will help you stand out:

Harris

$22 - $25/hr

eScholar Customer Support is looking for an exceptional talent to become our Customer Support ... Some prior experience with the education sector through internships What will help you stand out:

Harris

$22 - $25/hr

eScholar Customer Support is looking for an exceptional talent to become our Customer Support ... Some prior experience with the education sector through internships What will help you stand out:

Harris

$22 - $25/hr

eScholar Customer Support is looking for an exceptional talent to become our Customer Support ... Some prior experience with the education sector through internships What will help you stand out:

Harris

$22 - $25/hr

eScholar Customer Support is looking for an exceptional talent to become our Customer Support ... Some prior experience with the education sector through internships What will help you stand out:

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Internship Underdog Fantasy Customer Support information

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How much do internship underdog fantasy customer support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for internship underdog fantasy customer support in the United States is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What does an internship Underdog Fantasy customer support do?

An Internship Underdog Fantasy Customer Support role involves assisting users of the Underdog Fantasy platform with their questions, issues, and feedback. Interns in this position handle customer inquiries through chat, email, or social media, providing information about games, account management, and troubleshooting technical problems. They also help escalate complex issues to senior support staff and contribute to improving the overall user experience. This internship is an opportunity to develop communication and problem-solving skills in a fast-paced tech and gaming environment.

What are some common challenges faced by interns in the customer support team at Underdog Fantasy, and how can they be overcome?

Interns in the Customer Support team at Underdog Fantasy often encounter challenges such as quickly learning the platform's features, managing high volumes of customer inquiries, and handling complex user issues. To overcome these, it's important to actively engage in training sessions, seek guidance from experienced team members, and utilize available knowledge bases. Developing strong communication skills and a problem-solving mindset can also help interns efficiently resolve customer concerns and contribute positively to the team.

What are the key skills and qualifications needed to thrive as an internship Underdog Fantasy customer support, and why are they important?

To thrive as an Internship Underdog Fantasy Customer Support, you need a solid understanding of customer service principles, strong communication skills, and familiarity with the fantasy sports industry. Experience with help desk software, CRM systems, and basic troubleshooting tools is often required. Problem-solving abilities, patience, and a customer-first attitude are essential soft skills for effectively assisting users. These skills ensure efficient resolution of customer issues, high user satisfaction, and a positive brand reputation.

What is the difference between Internship Underdog Fantasy Customer Support vs Customer Service Representative?

AspectInternship Underdog Fantasy Customer SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer related courseworkHigh school diploma or equivalent; often some experience preferred
Work EnvironmentRemote or office-based, fast-paced, sports betting/entertainment industryOffice or call center, various industries including retail, telecom, finance
Employer & Industry UsageSports betting, fantasy sports, online gaming companiesBroad across multiple sectors including retail, tech, healthcare
Common Search & Comparison IntentInternship Underdog Fantasy Customer Support vs Customer Service Representative

Internship Underdog Fantasy Customer Support roles focus on assisting users within the fantasy sports industry, often as entry-level positions with training opportunities. Customer Service Representative roles are broader, serving various industries with similar skills. Both require strong communication skills, but the industry-specific knowledge differs.

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The top searched job categories for Internship Underdog Fantasy Customer Support jobs are:

Internship Underdog Fantasy Customer Support jobs near you
Infographic showing various Internship Underdog Fantasy Customer Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $34,862 per year, or $16.8 per hour.

Intern, Customer Support and Customer Success

Harris

Remote

$22 - $25/hr

Part-time

Re-posted 5 hours ago

Harris Computer rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

81st of 247 rated software companies

Job description

eScholar Customer Support is looking for an exceptional talent to become our Customer Support/ Customer Success Intern. In this role, our intern will participate in rotations with focus areas: Customer Support, Product Management, and Customer Success .

What your impact will be:

  • Work closely with the Customer Support, Product Management, and Customer Success teams to develop a sound understanding of eScholar products, customers, and internal operating processes.
  • Provide technical support to eScholar customers and help manage incoming support issues through eScholar's incident management system.
  • Identify opportunities to enhance incident intake, issue tracking, reporting, knowledge capture, and workflow efficiency within the incident management system.
  • Participate in testing and continuous improvement efforts related to support processes, service workflows, and internal tools.
  • Experiment with AI-enabled tools and automation to improve reporting, knowledge management, issue triage, and team productivity.
  • Support Customer Success and account management activities such as preparing customer materials, tracking follow-up items, monitoring customer engagement, and helping coordinate internal and customer-facing actions.
  • Participate in customer success planning activities, including account reviews, adoption discussions, issue follow-up, and cross-functional coordination to support customer outcomes.
  • Participate in functional and technical design sessions.
  • Gather end-user requirements for data pipelines, reporting, and operational improvements.
  • Use various applications to analyze source system data and identify data quality issues and anomalies that must be corrected and/or handled in ETL routines.

What we are looking for:

  • Proficient in SQL
  • Experience with AWS Quicksight, Microsoft Power BI, Tableau, and others.
  • Experience with Python and other programming languages
  • Experience with AWS or Azure cloud-hosted applications
  • Experience or strong interest in AI-enabled productivity tools, support operations, process improvement, and customer success/account management functions.
  • Experience with version control and functional testing
  • Experience with SQL Server, Postgres and Oracle
  • Experience creating technical documentation
  • Some prior experience with the education sector through internships

What will help you stand out:

  • Curiosity about AI tools and automation, and an interest in applying them to improve workflows, reporting, and customer experience
  • Interest in support operations, incident management, and continuous process improvement
  • Strong analytical and problem-solving skills, with the ability to turn data and feedback into actionable insights
  • Interest in customer success and account support, including customer follow-up, engagement tracking, and cross-functional coordination
  • Attention to detail and strong verbal and written communication skills
  • Ability to work collaboratively and independently
  • Pursuing a BA/BS degree in Computer Science or a related field

Pay rate: $22.00 - $25.00 USD per hour

What Harris Computer employees say

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About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

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