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Internship Technical Support Engineer Jobs in Toronto, ON

Geotab

Support Engineering

Oakville, ON · On-site

Geotab is seeking a Support Engineering professional who will provide technical support to Geotab clients, ensuring the seamless operation of our software, hardware, or embedded systems. If you love ...

New

KeyData Cyber

CyberArk Support Engineer

Toronto, ON · Remote

... a CyberArk Support Engineer to join KeyData's Delivery Services team. In this role, you will ... You will troubleshoot complex technical issues, perform root cause analysis, support infrastructure ...

Backstory

Senior Technical Success Engineer

Toronto, ON · On-site

Enterprise technical support experience, including at least one support role held for 18 months or ... As an engineer at Backstory, you'll be a part of a highly independent and autonomous team. Since we ...

Scotiabank

PAM Solution Support Engineer

Toronto, ON · On-site

The engineer collaborates with stakeholders, vendors, and technical teams to deliver enterprise ... Provide technical support to PAM users and stakeholders. * Offer PAM advisory services to ...

Morson Talent

Senior Site Support Engineer

Oshawa, ON · On-site

$75 - $90/hr

... site engineering support, collaborating with partner organizations and suppliers to enhance the ... Actively monitoring progress on site, resolving technical issues, and coordinating with various ...

PwC

CyberArk Support Engineer

Toronto, ON · Hybrid

CA$84K - CA$134K/yr

Troubleshoot and resolve complex technical problems related to Conjurereported by our customers. * Perform PIM (CyberArksecret manager)support operations on day-to-day basis * Lead the incident call ...

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All JobsTechnical Support Engineer JobsInternship Technical Support Engineer JobsInternship Technical Support Engineer Jobs in Toronto, ON

Internship Technical Support Engineer information

What does an internship technical support engineer do?

An Internship Technical Support Engineer assists in diagnosing and resolving technical issues for users, often related to software, hardware, or network systems. They work under the supervision of senior engineers, respond to support tickets, and may help with system installations and upgrades. Interns in this role gain hands-on experience by troubleshooting problems, documenting solutions, and learning to communicate technical information effectively. This position is ideal for students or recent graduates looking to build practical skills in IT support and customer service.

What are the key skills and qualifications needed to thrive as an internship technical support engineer?

To thrive as an Internship Technical Support Engineer, you need a basic understanding of computer hardware, operating systems, networking concepts, and troubleshooting skills, often supported by coursework or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and diagnostic utilities is typically expected. Strong communication, problem-solving abilities, and a customer-oriented attitude are crucial soft skills for this role. These skills and qualities enable effective issue resolution, ensure customer satisfaction, and contribute to the smooth operation of technical support teams.

What types of projects and tasks can an internship technical support engineer expect to work on during their internship?

As an Internship Technical Support Engineer, you can expect to assist with troubleshooting technical issues, responding to user inquiries, and documenting solutions under the guidance of experienced engineers. Interns often work on real-world support tickets, participate in team meetings, and collaborate closely with engineering and product teams to resolve customer issues. This role provides hands-on exposure to various systems and tools, helping you build both technical and communication skills. The experience can also include shadowing senior engineers and contributing to process improvements, offering a strong foundation for a future career in technical support.

What is the difference between Internship Technical Support Engineer vs Technical Support Specialist?

AspectInternship Technical Support EngineerTechnical Support Specialist
Required CredentialsCurrently pursuing or recently completed relevant degree or certificationTypically requires relevant certifications or experience in technical support
Work EnvironmentInternship setting, often in training or entry-level rolesFull-time or part-time support roles in various industries
Employer & Industry UsageUsed in tech companies, IT departments, and service providers for entry-level rolesCommon across IT, telecom, software, and hardware companies

The main difference is that an Internship Technical Support Engineer is an entry-level, training-focused role for students or recent graduates, while a Technical Support Specialist is a more experienced, full-time position providing ongoing technical support. Internships are often temporary and aimed at skill development, whereas specialists handle customer issues regularly and may have more responsibilities.

What are the most commonly searched types of Technical Support Engineer jobs in Toronto, ON?

The most popular types of Technical Support Engineer jobs in Toronto, ON are:

What are popular job titles related to Internship Technical Support Engineer jobs in Toronto, ON?

For Internship Technical Support Engineer jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Internship Technical Support Engineer jobs in Toronto, ON look for?

The top searched job categories for Internship Technical Support Engineer jobs in Toronto, ON are:

Internship Technical Support Engineer jobs near you
Infographic showing various Internship Technical Support Engineer job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution.

Support Engineering

Geotab

Oakville, ON • On-site

Full-time

Medical, Dental, Retirement

Posted 2 days ago

New

Job description

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Support Engineering professional who will provide technical support to Geotab clients, ensuring the seamless operation of our software, hardware, or embedded systems. If you love technology, and are keen to join an industry leader - we would love to hear from you!

What you'll do:

As a Support Engineering professional, your key area of responsibility will be troubleshooting issues, providing solutions, and facilitating communication between internal and external stakeholders to resolve technical challenges and ensure customer satisfaction. You will need to work closely with product development, engineering teams, internal and external stakeholders, resellers, and customers. To be successful in this role you will be a strong team player with an entrepreneurial mindset, excellent verbal and written communication skills, high accuracy, meticulous attention to detail, and the ability to work effectively under pressure. In addition, the successful candidate will have strong troubleshooting abilities across hardware and software platforms, proficiency in programming and scripting languages, and advanced skills in Excel and data analytics.

How you'll make an impact:
  • Provide timely and effective technical support to internal and external stakeholders, resolving issues related to software or embedded products.

  • Clearly communicate complex technical information to diverse audiences, including internal and external stakeholders.

  • Employ a proactive approach to troubleshooting by anticipating potential issues and addressing them before they impact stakeholders.

  • Utilize data analytics and tools to identify trends in support inquiries.

  • Monitor applications and systems for performance issues and take proactive measures to ensure stability and reliability.

  • Contributes to the development and maintenance of technical troubleshooting documentation.

  • Collaborate with product development and engineering teams to provide feedback and assist in identifying product improvements.

  • Maintain detailed records of stakeholders interactions, issues, and resolutions in a ticketing system.

  • Effectively manage the issue queue by asking targeted questions, logging interactions, and prioritizing high-impact cases.

  • Build and maintain strong relationships with internal stakeholders, focusing on their needs and ensuring satisfaction.

  • Participate in ongoing training and professional development to enhance technical skills and knowledge of Geotab products.

  • Support Geotab global strategic initiatives.

  • Provide on-site support to resellers and customers when applicable, delivering hands-on assistance.

What you'll bring to the role:

  • 1-5 years of experience in an Engineering Support role within a technical or engineering organization.

  • 0 - 1 years of required previous related experience, with familiarity of current technology trends and industry best practices as an asset.

  • Post-Secondary Diploma/Degree with a specialization in Computer Science, Electrical, Software Engineering, or a related field.

  • Proficiency in programming and scripting languages, including SQL, Python, PowerShell, JavaScript, and C#.

  • Advanced skills in Excel, experience with data analysis and visualization, and proficiency with Google Workspace (Sheets, Docs, Slides).

  • Proven ability to diagnose and troubleshoot basic technical issues across hardware and software platforms.

  • Excellent verbal and written communication skills with strong customer service principles and high attention to detail.

If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.
 
Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.
 
This posting is for an existing vacancy.
 
Why job seekers choose Geotab:

Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program

*The above are offered to full-time permanent employees only

How we work:
At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!
 
We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish - in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, "Geotab"), you acknowledge Geotab's collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to read our Privacy Notice. 

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