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Internship Tech Support Jobs in Raleigh, NC (NOW HIRING)

IT Intern (Raleigh, NC)

Raleigh, NC

$14.50 - $19.50/hr

To help support our growth, we are looking for an IT Intern to support our employees with ... Carimus interns are able to enroll in our 401(k) Retirement Plan and company match! We are looking ...

Engineering Internship

Cary, NC · On-site

$15.75 - $20.25/hr

Support quality assurance checks and documentation. Control System Application Development (PLC ... Pursuing a degree in Engineering, Industrial Technology, Computer Science, Business, or related ...

Temporary IT Analyst / Programmer II

Raleigh, NC · On-site

$30 - $39/hr

This role involves managing multiple interns who will contribute to software development along ... to support the integration of hardware into systems for field agricultural applications. The ...

By submitting your interest, you'll be among the first to know when internship opportunities open ... Supporting the development and testing of DeltaV automation software * Troubleshooting system and ...

By submitting your interest, you'll be among the first to know when internship opportunities open ... Supporting the development and testing of DeltaV automation software * Troubleshooting system and ...

IT Intern

Morrisville, NC

$14 - $18.75/hr

Role Objectives: The IT Intern - Data, Automation & Solutions will support the Information ... Paid Internship Paid Time Off & Sick Time Medical Benefits Volunteer Day What Sets Us Apart: WEP ...

New

Relevant internship, co-op, or project experience using Revit is preferred. * 0-2 years of ... support the clean energy transition. Tetra Tech is proud to be an Equal Opportunity Employer. All ...

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Internship Tech Support information

See Raleigh, NC salary details

$8

$16

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How much do internship tech support jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for internship tech support in Raleigh, NC is $16.29, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Internship Tech Support, and why are they important?

To thrive as an Internship Tech Support, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, usually supported by coursework in IT or computer science. Familiarity with ticketing systems like Jira or ServiceNow, as well as knowledge of operating systems such as Windows and macOS, is typically expected. Strong communication, patience, and problem-solving skills help interns assist users effectively and learn from real-world challenges. These skills and qualities are essential for efficiently resolving technical issues and providing reliable support to end users.

What types of technical issues will I typically handle as an Internship Tech Support, and how is support usually structured within the team?

As an Internship Tech Support, you can expect to address a variety of issues such as software troubleshooting, hardware malfunctions, network connectivity problems, and assisting with user account setups. Support teams are often structured in tiers, so you'll likely collaborate with more experienced techs for complex problems while handling common requests independently. This environment is collaborative and fast-paced, providing valuable exposure to different technologies and real-world client communication. You'll also have opportunities to learn from senior staff and potentially take on more responsibilities as you gain experience.

What is the difference between Internship Tech Support vs Help Desk Technician?

AspectInternship Tech SupportHelp Desk Technician
CredentialsTypically pursuing or recent graduate, no formal certification requiredOften requires basic certifications like CompTIA A+
Work EnvironmentEntry-level, training-focused, often in corporate or IT service settingsCustomer-facing, troubleshooting hardware/software issues in various industries
ResponsibilitiesAssisting with basic tech support, learning company systemsResolving user issues, maintaining support tickets, providing technical assistance

Internship Tech Support roles are designed for beginners gaining experience, often without formal certifications, and focus on learning. Help Desk Technicians handle more complex support tasks, usually requiring some certifications and experience. Both roles are vital in IT support but differ mainly in experience level and responsibilities.

What are Internship Tech Support roles?

Internship Tech Support roles are entry-level positions designed for students or recent graduates, where individuals provide technical assistance and support to users within an organization. Interns typically help troubleshoot hardware and software problems, assist with setting up computer systems, and respond to user inquiries. These roles offer hands-on experience in IT support, exposure to workplace technologies, and an opportunity to develop problem-solving and communication skills. The internship can serve as a stepping stone to full-time tech support or IT careers.
What are the most commonly searched types of Tech Support jobs in Raleigh, NC? The most popular types of Tech Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Internship Tech Support jobs? Cities near Raleigh, NC with the most Internship Tech Support job openings:

2024-2025 Shaw University Divinity School Internships

Shaw University

Raleigh, NC • On-site

Part-time

Posted 26 days ago


Job description

Interns will report to a director of a Shaw University Divinity School program, such as the Center for Racial and
Social Justice, Black Church Revitalization Collaborative, and Nurturing Children and Youth for the Future.
Interns will assist the directors in carrying out programming and events, including, but not limited to, the 2025
Shaw University Divinity School Minister's Conference.

Essential Job Functions:

Internship Modality
• Internships will involve both remote and in-person responsibilities.
• Students must be available to support approximately four (4) in-person events during the internship.
• One of the events is the Minister's Conference April 2-4, 2025. Please note: events may be held on campus or
   off-site and interns are responsible for their own transportation to all events.

Internship Requirements
• Interns will receive training
• Interns will assist the director in the preparation, carrying out, and follow-up of approximately four (4) in person events, one of which will be the Minister's Conference in       the Spring.
• Preparation for each event: work with the SUDS program director to prepare for events, including designing
  materials, scheduling venues, transport of materials, various arrangements, etc.
• In-person support of each event: attend and staff the event. Responsibilities may include set-up and tear
  down, hosting, check-in, moderating, photography, tech support, etc.
• Follow-up for each event: work with the SUDS program director to follow-up on the event, including building
  database, surveys, and other communications.
• Interns must have flexibility and be available for the Minister's Conference, April 2-4, 2025, as well as
  other in-person events to be arranged with directors at the beginning of the internship.

Supervisory Responsibilities                                                                                                                                                                                                                                                                    N/A

Minimum Job Qualifications

Education and/or Experience

• Enrolled as a Shaw University Divinity School student in good standing.
• Ability to effectively engage and work together with others.
• Proficient computer skills utilizing MS Word, Excel, and Power Point.
• Ability to effectively multi-task and produce accurate professional work products under demanding
   timelines.
• Flexibility and willingness to periodically travel independently and work extended workdays and
   occasional weekends as needed to meet desired objectives (i.e., Shaw Days, conferences, etc.)
• Demonstrated interpersonal and organizational skills.                                                                                                                                                                                                                     Familiarity with the characteristics of a private, religious-affiliated institution of higher education.
• Legally operate an automobile in the State of North Carolina-valid driver's license.  

Certificates, Licenses, or Registration                                                                                                                                                                                                                                                None

Other Competencies (skills, abilities, behavior)

Must have a philosophy that is consistent with the Mission, Vision and Core Values of the Shaw
University. Vision, commitment, and experience in achieving goals and pursuing excellence is critical.
Strong oral and written presentation skills. Ability to work well independently and as a member of a
team. Excellence in organization, decision-making, problem-solving and creating a collaborative
environment. Ability to manage multiple projects simultaneously. Must be able to read, write and speak
fluently in English.

Physical Demands

Ability to sit or stand for up to 8 hours/day. Some lifting (up to 25 pounds
occasionally), bending, and carrying. Specific vision abilities include the ability to use close vision.                                                                                                                                     The employee is regularly required to talk and hear, and to use hands and fingers to handle or feel.                                                                                                                                    Heavy local travel required.