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Internship Tech Support Jobs in Raleigh, NC (NOW HIRING)

Carimus

IT Intern (Raleigh, NC)

Raleigh, NC

$13.25 - $17.75/hr

To help support our growth, we are looking for an IT Intern to support our employees with ... Carimus interns are able to enroll in our 401(k) Retirement Plan and company match! We are looking ...

MedPharm

IT Operations Intern

Durham, NC · On-site

$13.50 - $18/hr

The IT Operations Intern will support MedPharm's Information Technology department during a 10-12 week summer internship. Under the direction of the VP of IT, the intern will gain hands-on experience ...

MedPharm

IT Operations Intern

Durham, NC · On-site

$13.50 - $18/hr

The IT Operations Intern will support MedPharm's Information Technology department during a 10-12 week summer internship. Under the direction of the VP of IT, the intern will gain hands-on experience ...

CITI, Inc.

Engineering Internship

Cary, NC · On-site

$15.75 - $20.25/hr

Support quality assurance checks and documentation. Control System Application Development (PLC ... Pursuing a degree in Engineering, Industrial Technology, Computer Science, Business, or related ...

NCSU

Temporary IT Analyst / Programmer II

Raleigh, NC · On-site

$30 - $39/hr

This role involves managing multiple interns who will contribute to software development along ... to support the integration of hardware into systems for field agricultural applications. The ...

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How much do internship tech support jobs pay per hour?

As of May 28, 2026, the average hourly pay for internship tech support in Raleigh, NC is $16.29, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Internship Tech Support, and why are they important?

To thrive as an Internship Tech Support, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, usually supported by coursework in IT or computer science. Familiarity with ticketing systems like Jira or ServiceNow, as well as knowledge of operating systems such as Windows and macOS, is typically expected. Strong communication, patience, and problem-solving skills help interns assist users effectively and learn from real-world challenges. These skills and qualities are essential for efficiently resolving technical issues and providing reliable support to end users.

What types of technical issues will I typically handle as an Internship Tech Support, and how is support usually structured within the team?

As an Internship Tech Support, you can expect to address a variety of issues such as software troubleshooting, hardware malfunctions, network connectivity problems, and assisting with user account setups. Support teams are often structured in tiers, so you'll likely collaborate with more experienced techs for complex problems while handling common requests independently. This environment is collaborative and fast-paced, providing valuable exposure to different technologies and real-world client communication. You'll also have opportunities to learn from senior staff and potentially take on more responsibilities as you gain experience.

What are Internship Tech Support roles?

Internship Tech Support roles are entry-level positions designed for students or recent graduates, where individuals provide technical assistance and support to users within an organization. Interns typically help troubleshoot hardware and software problems, assist with setting up computer systems, and respond to user inquiries. These roles offer hands-on experience in IT support, exposure to workplace technologies, and an opportunity to develop problem-solving and communication skills. The internship can serve as a stepping stone to full-time tech support or IT careers.

What is the difference between Internship Tech Support vs Help Desk Technician?

AspectInternship Tech SupportHelp Desk Technician
CredentialsTypically pursuing or recent graduate, no formal certification requiredOften requires basic certifications like CompTIA A+
Work EnvironmentEntry-level, training-focused, often in corporate or IT service settingsCustomer-facing, troubleshooting hardware/software issues in various industries
ResponsibilitiesAssisting with basic tech support, learning company systemsResolving user issues, maintaining support tickets, providing technical assistance

Internship Tech Support roles are designed for beginners gaining experience, often without formal certifications, and focus on learning. Help Desk Technicians handle more complex support tasks, usually requiring some certifications and experience. Both roles are vital in IT support but differ mainly in experience level and responsibilities.

What are the most commonly searched types of Tech Support jobs in Raleigh, NC? The most popular types of Tech Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Internship Tech Support jobs? Cities near Raleigh, NC with the most Internship Tech Support job openings:
Internship Tech Support jobs near you
IT Intern (Raleigh, NC)

IT Intern (Raleigh, NC)

Carimus

Raleigh, NC

$13.25 - $17.75/hr

Internship

Retirement

Posted 23 days ago

Job description

About Carimus & the Role

We are Carimus, a brand experience and digital transformation agency. Founded in 2013, we bring together the best of art and engineering to make an impact in a digital world. We've fused strategy, creativity, and technology to help brands and products breakthrough and connect to their audience on an emotional level. We take a human-centered approach both internally and externally to create impactful experiences for both our employees and clients.

To help support our growth, we are looking for an IT Intern to support our employees with IT support. The IT intern will gain hands-on experience with Carimus’ internal IT, including providing technical assistance to employees and working on network, hardware, and software projects. The IT intern should be passionate about technology and problem-solving.

The ideal candidate should have strong problem-solving and analytic skills, attention to detail, and the ability to thrive in a busy, fast-paced environment. Carimus interns are able to enroll in our 401(k) Retirement Plan and company match!

We are looking for someone who has the capacity to regularly work 10-20 hours per week in our Raleigh, NC office.


What you’ll do…


  • Work alongside the IT team in maintaining hardware and software systems
  • Assist with onboarding new employees, including setting up laptops, internal applications, and any other equipment needed 
  • Assist with troubleshooting issues and provide technical support to internal Carimus team members 
  • Assist with equipment in the office, such as video conferencing technology, printers, etc. 
  • Partner with IT team on IT projects
  • Define Quarterly / Monthly Objectives with Direct Manager

Required Qualifications:
 

  • Pursuing an undergraduate degree in Information Technology, Informatics, Business, or related field
  • Excellent problem-solving skills and interest in learning new technologies 
  • Ability to work effectively both independently and as part of a team
  • Experience or Interest in coding and programming 
  • Strong communication skills, written and verbal


Our values:
At Carimus, these values guide every interaction and collaboration internally and with our clients.

  • Live in the ZOPD We continually expand our skills by working in the Zone of Proximal Development. We take measured risks and incorporate new technology, but only what we can deliver with excellence.
  • Be Transparent & Tenacious We don’t hide from the truth and won’t let our clients, either. We embrace reality, own our mistakes, and attack problems with teamwork and creativity.
  • Invest in Relationships Life is better doing interesting things with people we like. We build trusting relationships and strong connections—with our employees and our clients. We go further together.
  • Create Exceptional Experiences We exceed expectations—yours and ours. We unite art and engineering in smart, compelling ways that inspire confidence and human connection. We excite and engage, from concept to launch.
  • Commit to Caring Caring is in our blood—and our name, “Care I Must.” We’re proudest when we tackle real problems and advance positive change for people and the environment. Let’s get to work.


Carimus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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