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Internship Tech Support Jobs in Raleigh, NC (NOW HIRING)

Danaher

Software Automation Internships

Durham, NC

By submitting your interest, you'll be among the first to know when internship opportunities open ... Supporting the development and testing of DeltaV automation software * Troubleshooting system and ...

Danaher

Software Automation Internships

Raleigh, NC

By submitting your interest, you'll be among the first to know when internship opportunities open ... Supporting the development and testing of DeltaV automation software * Troubleshooting system and ...

Align Technology

People Analytics Analyst I

Raleigh, NC · On-site

$52K - $71.50K/yr

... Technology's Global People Analytics team as a People Analytics Analyst I, supporting the ... What We're Looking For Required: • Working knowledge of Power BI (academic, internship, or ...

Align Technology

People Analytics Analyst I

Raleigh, NC · On-site

$52K - $71.50K/yr

... Technology's Global People Analytics team as a People Analytics Analyst I, supporting the ... What We're Looking For Required: • Working knowledge of Power BI (academic, internship, or ...

Danaher

Software Engineer Internships

Durham, NC

By submitting your interest, you'll be among the first to know when internship opportunities open ... Supporting the development of console and embedded software systems * Troubleshooting issues and ...

Danaher

Software Engineer Internships

Raleigh, NC

By submitting your interest, you'll be among the first to know when internship opportunities open ... Supporting the development of console and embedded software systems * Troubleshooting issues and ...

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How much do internship tech support jobs pay per hour?

As of May 28, 2026, the average hourly pay for internship tech support in Raleigh, NC is $16.29, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Internship Tech Support, and why are they important?

To thrive as an Internship Tech Support, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, usually supported by coursework in IT or computer science. Familiarity with ticketing systems like Jira or ServiceNow, as well as knowledge of operating systems such as Windows and macOS, is typically expected. Strong communication, patience, and problem-solving skills help interns assist users effectively and learn from real-world challenges. These skills and qualities are essential for efficiently resolving technical issues and providing reliable support to end users.

What types of technical issues will I typically handle as an Internship Tech Support, and how is support usually structured within the team?

As an Internship Tech Support, you can expect to address a variety of issues such as software troubleshooting, hardware malfunctions, network connectivity problems, and assisting with user account setups. Support teams are often structured in tiers, so you'll likely collaborate with more experienced techs for complex problems while handling common requests independently. This environment is collaborative and fast-paced, providing valuable exposure to different technologies and real-world client communication. You'll also have opportunities to learn from senior staff and potentially take on more responsibilities as you gain experience.

What are Internship Tech Support roles?

Internship Tech Support roles are entry-level positions designed for students or recent graduates, where individuals provide technical assistance and support to users within an organization. Interns typically help troubleshoot hardware and software problems, assist with setting up computer systems, and respond to user inquiries. These roles offer hands-on experience in IT support, exposure to workplace technologies, and an opportunity to develop problem-solving and communication skills. The internship can serve as a stepping stone to full-time tech support or IT careers.

What is the difference between Internship Tech Support vs Help Desk Technician?

AspectInternship Tech SupportHelp Desk Technician
CredentialsTypically pursuing or recent graduate, no formal certification requiredOften requires basic certifications like CompTIA A+
Work EnvironmentEntry-level, training-focused, often in corporate or IT service settingsCustomer-facing, troubleshooting hardware/software issues in various industries
ResponsibilitiesAssisting with basic tech support, learning company systemsResolving user issues, maintaining support tickets, providing technical assistance

Internship Tech Support roles are designed for beginners gaining experience, often without formal certifications, and focus on learning. Help Desk Technicians handle more complex support tasks, usually requiring some certifications and experience. Both roles are vital in IT support but differ mainly in experience level and responsibilities.

What are the most commonly searched types of Tech Support jobs in Raleigh, NC? The most popular types of Tech Support jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Internship Tech Support jobs? Cities near Raleigh, NC with the most Internship Tech Support job openings:
Internship Tech Support jobs near you
Library Internship, Teaching and Learning, Duke Library

Library Internship, Teaching and Learning, Duke Library

Duke University

Durham, NC • On-site

$18/hr

Full-time, Part-time, Internship

Medical, Dental, Retirement

Posted 22 days ago

Duke University rating

6.5

Company rating: 6.5 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

433rd of 528 rated colleges and universities

Job description

Duke University:
Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.
Be You. Be Bold. Choose Duke.
Be You.
At Duke, we honor individuality and the unique strengths you bring. As a Teaching & Learning Intern, you will join a community committed to fostering inclusive, student-centered learning while developing professionally in a supportive environment.
Be Bold.
Step into a role that empowers you to explore innovative teaching practices, experiment with emerging technologies, and strengthen your pedagogical voice. Your contributions will support the evolving needs of undergraduates, graduate students, and faculty across Duke University Libraries.
What You'll Do
  • Participate in teaching and learning initiatives across Duke University Libraries, contributing to lesson plans, learning modules, research guides, and learning outcomes.
  • Investigate the impact of generative AI on undergraduate research and learning behaviors and recommend strategies for instructional integration.
  • Support outreach initiatives for graduate students and early-career research fellows.
  • Assist subject librarians in delivering instruction aligned with the undergraduate curriculum and fostering critical thinking skills.
  • Incorporate diverse resources and voices into Writing 120 instruction and related programming.
  • Design and implement outreach for the QuadEx residential program to engage sophomore and junior students.
  • Promote teaching and learning services through programs, events, blog posts, and other outreach formats.
  • Support Research and Public Services operations and special projects.
  • Complete other duties as assigned.

The position is onsite and does not include fringe benefits or relocation support.
Apply today at https://careers.duke.edu/. This part-time internship (up to 19 hours/week) runs from August 2026 to May 2027 and offers a hiring rate of $18.00 per hour.
What You'll Bring
  • Completion of a bachelor's degree and current enrollment in or recent completion of an accredited advanced degree program.
  • Demonstrated interest or experience in teaching within an academic setting.
  • Desire to work with undergraduate and graduate students, faculty, and library staff.
  • Strong communication and presentation skills.
  • Flexibility, initiative, and the ability to work collaboratively.
  • Interest in working with diverse groups and supporting inclusive learning environments.
  • Preferred: Experience working with underrepresented or diverse student populations.

Join the hiring managers of each internship to learn more about the positions, on Wednesday, March 18th at 2:00pm-3:00pm ET
https://duke.zoom.us/j/93327587232?pwd=bXAEPXe4lpygJzirthUqJdNjlAbycZ.1&jst=1
Meeting ID: 933 2758 7232 Passcode: 128838
Choose Duke.
When you join Duke University Libraries, you're stepping into more than an internship-you're joining a dynamic academic community where your contributions truly matter. As a Teaching & Learning Intern, you will make a visible impact on how students learn, how faculty teach, and how emerging technologies shape academic discovery.
You'll build a strong professional portfolio, gain real instructional experience, work alongside expert librarians, and contribute to meaningful projects that enhance the Duke student experience. This internship gives you the room to explore your interests, expand your network, and strengthen your confidence as an educator and collaborator. If you're looking for an opportunity that blends creativity, mentorship, innovation, and real-world impact, Duke is where you will thrive.
Ready to Make a Difference?
Include your resume, cover letter, and three references to begin your Duke Journey.
Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $18.00 to USD $22.84. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.
Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/
Equal Opportunity Employer: Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, (including pregnancy and pregnancy related conditions), sexual orientation, or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and reasonable accommodation(s) can be requested with Duke Access and Accommodations Services (email: DAAS@duke.edu; phone: 919-668-1267).

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About Duke University

Sourced by ZipRecruiter

Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate, and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

Year founded

1838

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