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Internship Tech Support Jobs in Boston, MA (NOW HIRING)

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Internship Tech Support information

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How much do internship tech support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for internship tech support in Boston, MA is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.10 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an internship tech support?

To thrive as an Internship Tech Support, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, usually supported by coursework in IT or computer science. Familiarity with ticketing systems like Jira or ServiceNow, as well as knowledge of operating systems such as Windows and macOS, is typically expected. Strong communication, patience, and problem-solving skills help interns assist users effectively and learn from real-world challenges. These skills and qualities are essential for efficiently resolving technical issues and providing reliable support to end users.

What does an internship tech support do?

As an Internship Tech Support, you can expect to address a variety of issues such as software troubleshooting, hardware malfunctions, network connectivity problems, and assisting with user account setups. Support teams are often structured in tiers, so you'll likely collaborate with more experienced techs for complex problems while handling common requests independently. This environment is collaborative and fast-paced, providing valuable exposure to different technologies and real-world client communication. You'll also have opportunities to learn from senior staff and potentially take on more responsibilities as you gain experience.

What is the difference between Internship Tech Support vs Help Desk Technician?

AspectInternship Tech SupportHelp Desk Technician
CredentialsTypically pursuing or recent graduate, no formal certification requiredOften requires basic certifications like CompTIA A+
Work EnvironmentEntry-level, training-focused, often in corporate or IT service settingsCustomer-facing, troubleshooting hardware/software issues in various industries
ResponsibilitiesAssisting with basic tech support, learning company systemsResolving user issues, maintaining support tickets, providing technical assistance

Internship Tech Support roles are designed for beginners gaining experience, often without formal certifications, and focus on learning. Help Desk Technicians handle more complex support tasks, usually requiring some certifications and experience. Both roles are vital in IT support but differ mainly in experience level and responsibilities.

What is an internship tech support?

Internship Tech Support roles are entry-level positions designed for students or recent graduates, where individuals provide technical assistance and support to users within an organization. Interns typically help troubleshoot hardware and software problems, assist with setting up computer systems, and respond to user inquiries. These roles offer hands-on experience in IT support, exposure to workplace technologies, and an opportunity to develop problem-solving and communication skills. The internship can serve as a stepping stone to full-time tech support or IT careers.
What are the most commonly searched types of Tech Support jobs in Boston, MA? The most popular types of Tech Support jobs in Boston, MA are:
Infographic showing various Internship Tech Support job openings in Boston, MA as of August 2026, with employment types broken down into 18% Internship, 53% Full Time, and 29% Part Time. Highlights an 88% In-person, and 12% Hybrid job distribution, with an average salary of $37,875 per year, or $18.2 per hour.

Marketing Operations Intern - Boston

Lee & Associates Licensing & Administration Co., LP

Boston, MA โ€ข On-site

Full-time

Posted 13 days ago


Job description

Looking for a Typical Internship? This Isn't It.
Forget coffee runs and filing paperwork. At Lee & Associates Boston, our interns are part of the team from day one.
One minute you might be designing a marketing brochure for a downtown office tower. The next, you're researching emerging companies, helping launch a marketing campaign, organizing a client event, or figuring out how to make our office run just a little smarter.
If you love being creative, solving problems, staying organized, and crossing things off a to-do list, you'll fit right in.
What You'll Be DoingMarketing
  • Help create eye-catching brochures, presentations, and property marketing materials.
  • Assist with social media posts and email campaigns.
  • Research companies, industries, and market trends.
  • Organize photos, floor plans, and other marketing assets.

Operations
  • Keep projects moving and help everyone stay on track.
  • Organize databases, files, and marketing resources.
  • Assist with improving office processes (if there's a better way to do something, we want to hear it).
  • Support special projects that keep the business running efficiently.
  • Learn how the behind-the-scenes side of commercial real estate really works.

Bonus Missions
No two weeks are the same. You may also:
  • Brainstorm new marketing ideas.
  • Build prospect lists.
  • Create reports and presentations.
  • Jump into whatever exciting project lands on our desk next.

Who You Are
You don't have to know commercial real estate-we can teach that.
We're looking for someone who:
  • Loves being organized (color-coded spreadsheets make you oddly happy).
  • Has a creative eye and enjoys good design.
  • Notices the little details others miss.
  • Isn't afraid to ask questions or share ideas.
  • Can juggle multiple projects without dropping the ball.
  • Enjoys learning new software and technology.
  • Brings positive energy and a sense of humor to work.

You Might Be a Great Fit If...
  • You're studying Marketing, Business, Communications, Real Estate, Graphic Design, or something similar.
  • You know your way around Microsoft Office.
  • Canva or Adobe Creative Suite doesn't intimidate you.
  • You like checking things off your to-do list almost as much as adding them.

What You'll Get
  • Real projects-not busy work.
  • A front-row seat to commercial real estate marketing.
  • Mentorship from the Director of Operations & Marketing.
  • Experience you can actually talk about in future interviews.
  • A chance to build your portfolio with real campaigns and marketing materials.
  • Plenty of opportunities to learn, contribute, and grow.

Why Lee & Associates Boston?
We're a collaborative team that believes great ideas can come from anyone-including interns. We move quickly, wear a lot of hats, and like people who are curious, dependable, and willing to jump in wherever they're needed.
If you're looking for an internship where you'll leave with real experience, new skills, and probably a few good stories, we'd love to meet you. Interested? Send your resume to [email protected] .
Learn more about Lee & Associates Boston here .
Job Features
Job Category
Administrative, Marketing & PR, Office Management & Operations, Operations & Staff