Internship Salesforce Support Jobs in Silver Spring, MD

Business Development & Membership - Baltimore, Maryland

Jump-start a career in foreign affairs, international relations and global business! Internships at the World Trade Center Institute offer unique hands-on experience and unparalleled networking opportunities. As an intern, you will gain insight into the world of non-profits and international business, learn from industry leaders and get to know about the local professional and business community. All interns are assigned real life tasks and given professional titles to be used throughout the semester. WTCI's interns attend all of our prestigious events and get a chance to practice valuable networking skills. Some of our best interns go on to full-time positions with many of our clients - some of Maryland's most prestigious institutions.

About the Role

The Membership & Business Development Intern will work closely with the Senior Manager of Membership & Business Development to learn about international business, nonprofit operations, and modern CRM systems. This is a hands-on learning opportunity where you'll gain experience with technology tools, data analysis, and professional networking while supporting our membership team with day-to-day operations.

What You'll Learn & Do

Administrative Support:

• Help with member renewal communications and event name badge preparation

• Assist with organizing new member welcome materials and taking meeting notes

• Support event preparation, setup and logistics

Research & Analysis:

• Research Maryland companies and industries with guidance

• Help analyze membership information to spot trends and opportunities

• Assist with creating reports using AI tools, explore new AI platforms, and help identify
  additional ways to integrate AI into our workflow

Database & Technology:

• Get hands-on experience with Salesforce and learn CRM best practices

• Help maintain member database records and learn data management

• Support membership tracking and prospect identification

Networking & Communication:

• Learn about WTCI's mission and practice explaining our benefits to others

• Attend exclusive member events, including, Agile Series, Inside Series, Supply Chain Network Group, and Taste of Business - great opportunities to network and learn from industry leaders

• Required event attendance:

• State of the Ports: Date TBD

• AGILE Series: Dates TBD

• Taste of Business: Dates TBD

• Help with outreach to potential new members

What We're Looking For

You're a great fit if you:

• Enjoy learning new technology and aren't intimidated by AI tools or software

• Have some experience with CRM systems (like Salesforce) or are eager to learn

• Like working with data and finding patterns or trends

• Take initiative and ask questions when you need help

• Are organized and pay attention to details

• Can work independently once you understand the task

Bonus points for:

• Any experience with data analysis, research, or customer service

• Interest in international business or global affairs

What We Offer

• Direct mentorship from experienced professionals in international business development

• Hands-on experience with CRM software (Salesforce, Hubspot) and AI technologies

• Access to WTCI's extensive network of global business leaders

• Professional development opportunities and networking events

• Real-world experience in membership growth and business development strategies

• Opportunity to contribute to meaningful work supporting international business growth

Internship Details

Duration: Fall 2026 Semester
Start Date:
August 24, 2026
End Date:
December 11, 2026
Hours: Minimum 15 hours per week
Schedule: Some availability during standard business hours required; in-office presence at least two days per week
Events: Attendance at WTCI events expected and encouraged
Stipend:
$3,000 total
Presentation: End-of-semester presentation to WTCI staff showcasing projects and insights

Undergraduate and graduate students are encouraged to apply. This internship is designed for students early in their careers who are eager to learn and grow. Longer-term arrangements can be discussed based on performance and organizational needs.

How to Apply

Applications should include a cover letter, resume, and brief statement addressing your interest in international business and experience with technology/data analysis tools.

The World Trade Center Institute is committed to international business growth while balancing social good. We are the largest international business organization in the mid-Atlantic, connecting global business executives and fostering collaboration, innovation, and international business growth.

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