Customer Success Manager - AI-Powered Legal Technology At Epiq, your work contributes to complex ... Own relationships with a portfolio of customers using Epiq's SaaS products * Help customers onboard ...
Customer Success Manager - AI-Powered Legal Technology At Epiq, your work contributes to complex ... Own relationships with a portfolio of customers using Epiq's SaaS products * Help customers onboard ...
... Success Manager to join our team in San Francisco, United States. As a key member of our ... Experience with SaaS products preferred * Understanding of SaaS business models and customer ...
... Success Manager to join our team in San Francisco, United States. As a key member of our ... Experience with SaaS products preferred * Understanding of SaaS business models and customer ...
Customer Success Manager Toronto, Canada Isolocity is a growing B2B SaaS company and a leading provider of quality management software solutions for businesses operating in regulated and quality ...
Customer Success Manager Toronto, Canada Isolocity is a growing B2B SaaS company and a leading provider of quality management software solutions for businesses operating in regulated and quality ...
As a Customer Success Manager, you will be responsible for ensuring that our B2B SaaS customers in the public sector are successful in achieving their desired outcomes and realizing the full value of ...
As a Customer Success Manager, you will be responsible for ensuring that our B2B SaaS customers in the public sector are successful in achieving their desired outcomes and realizing the full value of ...
Requirements * 1+ years of experience in Account Management or SaaS Customer Success roles/Sales roles * Strong technical knowledge as it pertains to software integrations (SSO, Directory etc ...
Requirements * 1+ years of experience in Account Management or SaaS Customer Success roles/Sales roles * Strong technical knowledge as it pertains to software integrations (SSO, Directory etc ...
Matia Customer Success Manager Matia is at the forefront of the DataOps revolution, building a ... SaaS Customer Success with a track record of owning a book of business * Early stage startup ...
Matia Customer Success Manager Matia is at the forefront of the DataOps revolution, building a ... SaaS Customer Success with a track record of owning a book of business * Early stage startup ...
Customer Success Manager
Alpharetta, GA · On-site
$65K - $89K/yr
Essential Skills & Experience 5+ years of Customer Success or account management experience, ideally within a SaaS environment. Proven track record of developing strategies that maximize technology ...
Customer Success Manager
Alpharetta, GA · On-site
$65K - $89K/yr
Essential Skills & Experience 5+ years of Customer Success or account management experience, ideally within a SaaS environment. Proven track record of developing strategies that maximize technology ...
Customer Success Manager
Alpharetta, GA · On-site
$65K - $89K/yr
Essential Skills & Experience • 5+ years of Customer Success or account management experience, ideally within a SaaS environment. • Proven track record of developing strategies that maximize ...
Customer Success Manager
Alpharetta, GA · On-site
$65K - $89K/yr
Essential Skills & Experience • 5+ years of Customer Success or account management experience, ideally within a SaaS environment. • Proven track record of developing strategies that maximize ...
Customer Success Manager
$300K - $356K/yr
Customer Success Manager ZeroFox seeks a Customer Success Manager (CSM) to build and maintain post ... Experience with SaaS-based platform configuration and maintenance for multiple customers ...
Customer Success Manager
$300K - $356K/yr
Customer Success Manager ZeroFox seeks a Customer Success Manager (CSM) to build and maintain post ... Experience with SaaS-based platform configuration and maintenance for multiple customers ...
Customer Success Manager
Minneapolis, MN · On-site
$85K - $118K/yr
Our Customer Success Manager plays a vital role in ensuring the highest quality and safety ... Join this mission to provide (SaaS) clinical insights, data services, and life science products to ...
Customer Success Manager
Minneapolis, MN · On-site
$85K - $118K/yr
Our Customer Success Manager plays a vital role in ensuring the highest quality and safety ... Join this mission to provide (SaaS) clinical insights, data services, and life science products to ...
Customer Success Manager
Minneapolis, MN · On-site +1
$85K - $118K/yr
Our Customer Success Manager plays a vital role in ensuring the highest quality and safety ... Join this mission to provide (SaaS) clinical insights, data services, and life science products to ...
Customer Success Manager
Minneapolis, MN · On-site +1
$85K - $118K/yr
Our Customer Success Manager plays a vital role in ensuring the highest quality and safety ... Join this mission to provide (SaaS) clinical insights, data services, and life science products to ...
Customer Success Manager
Somerville, MA · On-site
... SaaS or technical customer accounts • Strong understanding of SaaS metrics including retention ... success, account management, or customer leadership roles as Monaire scales its enterprise customer ...
Customer Success Manager
Somerville, MA · On-site
... SaaS or technical customer accounts • Strong understanding of SaaS metrics including retention ... success, account management, or customer leadership roles as Monaire scales its enterprise customer ...
Qualifications: * 6-8 years of experience in a SaaS Customer Success role. * Direct experience in ... management, wildfire mitigation, or utility procurement and capital planning cycles. * Excellent ...
Qualifications: * 6-8 years of experience in a SaaS Customer Success role. * Direct experience in ... management, wildfire mitigation, or utility procurement and capital planning cycles. * Excellent ...
As a Customer Success Manager, you will be responsible for ensuring that our B2B SaaS customers in the public sector are successful in achieving their desired outcomes and realizing the full value of ...
Quick apply
As a Customer Success Manager, you will be responsible for ensuring that our B2B SaaS customers in the public sector are successful in achieving their desired outcomes and realizing the full value of ...
Customer Success Manager Location: Dublin, OH, Southborough, MA or Remote Sproutward is a fast ... Polaric by Sproutward is a SaaS solution that automates the collection, transformation, and ...
Customer Success Manager Location: Dublin, OH, Southborough, MA or Remote Sproutward is a fast ... Polaric by Sproutward is a SaaS solution that automates the collection, transformation, and ...
Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales ... Experience in a SaaS environment is preferred; experience in the IT or technology industry is also ...
Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales ... Experience in a SaaS environment is preferred; experience in the IT or technology industry is also ...
As a Customer Success Manager (CSM), you will be an essential part of Software as a Service (SaaS) company in today's climate. You will be responsible for developing and strengthening relationships ...
As a Customer Success Manager (CSM), you will be an essential part of Software as a Service (SaaS) company in today's climate. You will be responsible for developing and strengthening relationships ...
Customer Success Manager
Santa Monica, CA · On-site
Customer Success Manager Whip Media is the leading SaaS platform transforming how the world's largest media and entertainment companies manage, distribute, and monetize content across the global ...
Customer Success Manager
Santa Monica, CA · On-site
Customer Success Manager Whip Media is the leading SaaS platform transforming how the world's largest media and entertainment companies manage, distribute, and monetize content across the global ...
Customer Success Manager San Francisco, California (Remote) Full Time Onboarding Prospective ... Total experience with customer facing role at a B2B SaaS company (early stage is preferred)? Total ...
Customer Success Manager San Francisco, California (Remote) Full Time Onboarding Prospective ... Total experience with customer facing role at a B2B SaaS company (early stage is preferred)? Total ...
Customer Success Manager
San Diego, CA · On-site
Advocate for customer needs in roadmap discussions, leveraging customer insights to influence product strategy and drive adoption. 3+ years in Customer Success, Account Management, or SaaS commercial ...
Customer Success Manager
San Diego, CA · On-site
Advocate for customer needs in roadmap discussions, leveraging customer insights to influence product strategy and drive adoption. 3+ years in Customer Success, Account Management, or SaaS commercial ...
Internship Saas Customer Success Manager information
See salary details
$8.17 - $9.99
8% of jobs
$9.99 - $11.80
15% of jobs
$12.82 is the 25th percentile. Wages below this are outliers.
$11.80 - $13.61
4% of jobs
The median wage is $14.73 / hr.
$13.61 - $15.43
38% of jobs
$15.43 - $17.24
9% of jobs
$17.59 is the 75th percentile. Wages above this are outliers.
$17.24 - $19.06
10% of jobs
$19.06 - $20.87
3% of jobs
$20.87 - $22.68
1% of jobs
$22.68 - $24.50
5% of jobs
$24.50 - $26.31
3% of jobs
$26.31 - $28.13
4% of jobs
$8
$16
$28
How much do internship saas customer success manager jobs pay per hour?
What is the difference between Internship Saas Customer Success Manager vs Customer Support Specialist?
| Aspect | Internship Saas Customer Success Manager | Customer Support Specialist |
|---|---|---|
| Required Credentials | Typically pursuing or recent graduate, some knowledge of SaaS and customer success | High school diploma or equivalent, technical or customer service training |
| Work Environment | Collaborative SaaS company, client-facing, project-based | Call centers, help desks, support tickets |
| Employer & Industry Usage | Startups, SaaS providers, tech companies | Varied industries, tech, retail, telecom |
| Common Search & Comparison Intent | Understanding entry-level SaaS customer success roles | Customer support roles, troubleshooting |
The Internship Saas Customer Success Manager role focuses on onboarding, retention, and ensuring customer satisfaction within SaaS companies, often requiring some familiarity with SaaS products. In contrast, a Customer Support Specialist primarily handles technical issues and support tickets. Both roles serve customer needs but differ in scope, responsibilities, and work environment.
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Customer Success Manager
Remote
Other
Posted 29 days ago
Epiq Systems rating
7.2
Based on 37 frontline employees who took The Breakroom Quiz
Job description
At Epiq, your work contributes to complex, global legal outcomes. You'll join a values-driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise-wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that's recognized externally. Enabled by modern platforms and AI, you'll do the most meaningful work of your career and see your impact at scale.
We're looking for a Customer Success Manager to help customers successfully adopt and grow with Epiq's AI-enabled legal technology platforms, including Epiq AI, Epiq Discover, and Epiq Assist. This role is ideal for someone who enjoys working directly with customers, explaining new technology, and helping users turn powerful software into real-world results.
You'll be the primary point of contact for your customers — guiding onboarding, training users, introducing new features, and helping clients get long-term value from Epiq's platforms. As the Customer Success Manager, you will be driving adoption, providing workflow guidance, identify growth opportunities, and assisting with the renewal process.
What You'll Be Doing
- Own relationships with a portfolio of customers using Epiq's SaaS products
- Help customers onboard, adopt, and expand their use of AI-driven legal technology
- Train and support end users on new features and workflows
- Communicate product updates, release notes, and best practices
- Partner closely with Sales, Product, and Operations teams
- Provide customer feedback that helps shape future product improvements
This Role Is a Great Fit If You:
- Have experience supporting customers in a SaaS, legal tech, or eDiscovery environment
- Enjoy teaching users and simplifying complex technology
- Are comfortable working with different types of stakeholders - from daily users to executive decision-makers
- Thrive in environments where processes are evolving and growing
- Have strong communication skills and a customer-first mindset
Why Join Epiq
- Work on cutting-edge, AI-enabled legal technology
- High visibility with customers and internal teams
- Opportunity to help shape how customer success scales
- Meaningful impact on how clients use and benefit from the platform.
The Compensation range for this role is 95,000 to 125,500 USD annually and may be eligible for an annual bonus.
Your specific salary will be determined based on several factors:
- Location-based market rate for the role
- Your abilities in relation to the job specification
- Performance during screening and interview
- Pay parity with the wider team in the considered location
Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.
What Epiq Systems employees say
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About Epiq Systems
Sourced by ZipRecruiter
Industry
Law firms
Company size
5,001 - 10,000 Employees
Headquarters location
New York, NY, US