Job Title: Technical Support Specialist Summary of Job The Technical Support Specialist is ... Management platforms and digital workflows. Preferred * Experience with telemetry, remote ...
Job Title: Technical Support Specialist Summary of Job The Technical Support Specialist is ... Management platforms and digital workflows. Preferred * Experience with telemetry, remote ...
... technical modernization services to ensure national border security agents can operate safely and ... Remote or Oklahoma City, OK * Status: Full-Time / Contingent Upon Contract Award Who You Are You ...
... technical modernization services to ensure national border security agents can operate safely and ... Remote or Oklahoma City, OK * Status: Full-Time / Contingent Upon Contract Award Who You Are You ...
PROGRAM MANAGER (DEPUTY AIR COMMANDER)
Moffett, OK · On-site +1
$157K - $197K/yr
Supervisory, managerial, professional or technical work experience and/or training which has ... PROGRAM MANAGER (DEPUTY AIR COMMANDER), GS-0340-14: Must have at least one year of specialized ...
PROGRAM MANAGER (DEPUTY AIR COMMANDER)
Moffett, OK · On-site +1
$157K - $197K/yr
Supervisory, managerial, professional or technical work experience and/or training which has ... PROGRAM MANAGER (DEPUTY AIR COMMANDER), GS-0340-14: Must have at least one year of specialized ...
Program Manager (Deputy Garrison Commander)
Fort Sill, OK · On-site +1
$147K - $192K/yr
Summary About the Position: Serves as Program Manager (Deputy Garrison Commander) at the ... technical and professional services including public works, environmental, energy, fire and ...
Program Manager (Deputy Garrison Commander)
Fort Sill, OK · On-site +1
$147K - $192K/yr
Summary About the Position: Serves as Program Manager (Deputy Garrison Commander) at the ... technical and professional services including public works, environmental, energy, fire and ...
$13 - $17.50/hr
As an intern, you will learn how to implement novel, cutting-edge remote sensing and machine ... Candidates must currently be enrolled in an academic degree program in Geography, Geoscience, Earth ...
$13 - $17.50/hr
As an intern, you will learn how to implement novel, cutting-edge remote sensing and machine ... Candidates must currently be enrolled in an academic degree program in Geography, Geoscience, Earth ...
Technical Project Manager
Tulsa, OK · On-site +1
... programs include Tulsa Remote, LLC, Tulsa Innovation Labs, LLC, inTulsa Initiative, LLC, Build In ... We are seeking a Technical Project Manager to join the Integrated Strategies team, supporting ...
Technical Project Manager
Tulsa, OK · On-site +1
... programs include Tulsa Remote, LLC, Tulsa Innovation Labs, LLC, inTulsa Initiative, LLC, Build In ... We are seeking a Technical Project Manager to join the Integrated Strategies team, supporting ...
Field Admissions Rep Remote Territory - Oklahoma City
Oklahoma City, OK · On-site +1
$75K - $85K/yr
Maintains knowledge of Universal Technical Institute programs, financing options and other ... manage their territory About Us: It's all about the reputation. 60 years of experience, trusted by ...
Field Admissions Rep Remote Territory - Oklahoma City
Oklahoma City, OK · On-site +1
$75K - $85K/yr
Maintains knowledge of Universal Technical Institute programs, financing options and other ... manage their territory About Us: It's all about the reputation. 60 years of experience, trusted by ...
Project Manager
Tulsa, OK · Remote
$100K - $165K/yr
Project Manager - EPC / Utility Capital Programs (Remote work with travel to sites) Type ... technical discipline, or equivalent experience with a high school diploma. • Minimum 5 years of ...
Quick apply
Project Manager
Tulsa, OK · Remote
$100K - $165K/yr
Project Manager - EPC / Utility Capital Programs (Remote work with travel to sites) Type ... technical discipline, or equivalent experience with a high school diploma. • Minimum 5 years of ...
Project Manager
Oklahoma City, OK · Remote
$100K - $165K/yr
Project Manager - EPC / Utility Capital Programs (Remote work with travel to sites) Type ... technical discipline, or equivalent experience with a high school diploma. • Minimum 5 years of ...
Quick apply
Project Manager
Oklahoma City, OK · Remote
$100K - $165K/yr
Project Manager - EPC / Utility Capital Programs (Remote work with travel to sites) Type ... technical discipline, or equivalent experience with a high school diploma. • Minimum 5 years of ...
Remote Customer Service
Norman, OK · Remote
$16/hr
Educate and provide technical assistance to customers regarding program details. * Document ... management systems. * Maintain client confidentiality while navigating database systems.
Quick apply
Remote Customer Service
Norman, OK · Remote
$16/hr
Educate and provide technical assistance to customers regarding program details. * Document ... management systems. * Maintain client confidentiality while navigating database systems.
... internship/practicum year) * Experience participating in IEP meetings, acting as case manager, and ... Flexible, remote scheduling * No-cost continuing education courses and clinical workshops tailored ...
Quick apply
... internship/practicum year) * Experience participating in IEP meetings, acting as case manager, and ... Flexible, remote scheduling * No-cost continuing education courses and clinical workshops tailored ...
Remote Customer Service
Norman, OK · Remote
$16/hr
Educate and provide technical assistance to customers regarding program details. * Document ... management systems. * Maintain client confidentiality while navigating database systems.
Quick apply
Remote Customer Service
Norman, OK · Remote
$16/hr
Educate and provide technical assistance to customers regarding program details. * Document ... management systems. * Maintain client confidentiality while navigating database systems.
Sales Manager Remote
Oklahoma City, OK · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
Quick apply
Sales Manager Remote
Oklahoma City, OK · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
Sales Manager Remote
Caney, OK · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
Quick apply
Sales Manager Remote
Caney, OK · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
Sales Manager Remote
Smith Village, OK · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
Quick apply
Sales Manager Remote
Smith Village, OK · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
Remote Sales Manager
Tulsa, OK · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
Quick apply
Remote Sales Manager
Tulsa, OK · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
Quick apply
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
Sales Manager Remote
OK · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
Quick apply
Sales Manager Remote
OK · Remote
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
Quick apply
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
Quick apply
$69K/yr
Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...
Internship Remote Technical Program Manager information
What is the difference between Internship Remote Technical Program Manager vs Remote Technical Program Manager?
| Aspect | Internship Remote Technical Program Manager | Remote Technical Program Manager |
|---|---|---|
| Credentials | Typically pursuing or recent graduate, some technical knowledge | Relevant experience, certifications like PMP or Agile |
| Work Environment | Internship, learning-focused, part-time or temporary | Full-time, professional setting, strategic responsibilities |
| Employer & Industry Usage | Entry-level roles in tech companies, startups, or consulting | Established companies, tech, software, or IT industries |
| Search & Comparison Intent | Understanding entry-level or learning roles | Seeking experienced project management roles |
The Internship Remote Technical Program Manager is an entry-level, learning-focused role suitable for students or recent graduates, often with limited experience. In contrast, the Remote Technical Program Manager is a full-time professional position requiring relevant experience and certifications, responsible for managing complex projects remotely. The key difference lies in experience level, responsibilities, and career stage.
What are the most commonly searched types of Remote Technical Program Manager jobs in Oklahoma? The most popular types of Remote Technical Program Manager jobs in Oklahoma are:
What are popular job titles related to Internship Remote Technical Program Manager jobs in Oklahoma? For Internship Remote Technical Program Manager jobs in Oklahoma, the most frequently searched job titles are:
What job categories do people searching Internship Remote Technical Program Manager jobs in Oklahoma look for? The top searched job categories for Internship Remote Technical Program Manager jobs in Oklahoma are:
What cities in Oklahoma are hiring for Internship Remote Technical Program Manager jobs? Cities in Oklahoma with the most Internship Remote Technical Program Manager job openings:
Pregis rating
6.8
Based on 25 frontline employees who took The Breakroom Quiz
76th of 112 rated packaging manufacturers
Job description
Job Title: Technical Support Specialist
Summary of Job
The Technical Support Specialist is responsible for fast, accurate remote technical intake, triage, and recovery of customer production equipment to protect uptime and minimize unnecessary field service dispatches. This role serves as the Technical Support Operations Center (TSOC) frontline support; using structured workflows, FSM tools, telemetry, and remote diagnostics to restore operation and avoid truck rolls. Provide accurate information to ensure seamless handoff and operational excellence when escalation to Field Technical service is required.
Essential Functions and Responsibilities
- Technical Intake & Triage
- Serve as the first technical point of contact for inbound customer support requests.
- Perform structured intake to identify machine state, fault conditions, safety concerns, and production impact.
- Prioritize tickets based on uptime risk, SLA requirements, and customer impact.
- Determine whether issues can be resolved remotely or require escalation to onsite Field Technical Solutions.
- Remote Technical Recovery
- Execute remote troubleshooting using HMI data, alarms, error logs, telemetry, and customerprovided observations.
- Guide customers through safe corrective actions to restore operation whenever possible.
- Resolve issues remotely to avoid unnecessary truck rolls while maintaining safety and quality standards.
- Escalate complex or unresolved issues with complete technical context and documented findings.
- Field Service Coordination
- Initiate Work Orders and support field service scheduling when onsite response is required.
- Ensure accurate problem descriptions, parts identification, and job scope are provided to field technicians.
- Support travel time optimization and technician utilization through clean, complete case data.
- Collaborate with Field Technical Solutions to support First Visit Fix Rate objectives.
- Ticket Documentation & Data Quality
- Document all tickets accurately and consistently in C4C and Field Service Management systems.
- Capture failure modes, corrective actions, resolution outcomes, and repeat issue indicators.
- Ensure ticket data supports SLA reporting, service transparency, and lifecycle analytics.
- Identify recurring issues and communicate trends to Operations, Engineering, and Product teams.
Key Performance Indicators
- Technical Support Average Response Time
- First Contact Fix Rate
- Truck Roll Avoidance
- Missed Calls and After Hours Call Handling
Education and Experience
Required:
- 3+ years of experience in technical support, field service support, or equipment troubleshooting.
- Handson experience supporting electromechanical or automated equipment.
- Ability to troubleshoot systems using logical, structured diagnostic approaches.
Preferred:
- Experience supporting capital equipment, automation, or packaging machinery.
- Remote technical support background.
- Familiarity with PLCs, HMIs, sensors, pneumatics, and industrial communication networks.
Job Requirements
Required
- Strong technical troubleshooting and customer communication skills.
- Ability to perform calmly and effectively in highpressure downtime situations.
- High attention to detail in documentation and system updates.
- Proficiency with Field Service Management platforms and digital workflows.
Preferred
- Experience with telemetry, remote monitoring, or automated reporting tools.
- Understanding of service KPIs such as FCFR, MTTR, and SLA compliance.
- Crossfunctional collaboration experience with Field Service, Engineering, and Operations teams.
- Experience with Customer Resource Management (CRM) tool. – i.e. C4C, Salesforce
Competency
- Customer Focus
- Operational Discipline
- Data Accuracy
- CrossFunctional Collaboration
- Communication Clarity
- Problem Solving
- Ownership & Accountability
#SYS1
About Pregis
Sourced by ZipRecruiter
Industry
Plastics packaging film and sheet (including laminated) manufacturing
Company size
501 - 1,000 Employees
Headquarters location
Deerfield, IL, US
Year founded
2005