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Internship Remote Knowledge Management Jobs in Vienna, VA

Green Generation

Internship Program US (Remote)

Bethesda, MD · On-site +1

$18 - $23.25/hr

Given the COVID-19 pandemic, GreenGen has restructured its Internship Program to be either remote ... project management, and cleantech who can bring demonstrated knowledge of energy efficiency ...

CFA Institute

Director, Exam Development

Washington, DC · On-site +1

... remote work in approved jurisdictions. As a Director, Examination Development, you will have the ... in or knowledge of the investment management process with an understanding of practitioner ...

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Internship Remote Knowledge Management information

See Vienna, VA salary details

$9

$17

$23

How much do internship remote knowledge management jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for internship remote knowledge management in Vienna, VA is $17.37, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.28 per hour, depending on experience, location, and employer.

What is the difference between Internship Remote Knowledge Management vs Internship Remote Content Management?

AspectInternship Remote Knowledge ManagementInternship Remote Content Management
CredentialsBasic knowledge of information systems, communication skillsBasic understanding of content creation, editing skills
Work EnvironmentRemote, collaborative with teams managing information systemsRemote, focused on content production and publishing
Industry UsageUsed across industries for managing organizational knowledgeCommon in media, marketing, and publishing sectors
Search & Comparison IntentUnderstanding roles related to knowledge organizationComparing roles focused on content creation and management

Internship Remote Knowledge Management involves organizing, storing, and sharing organizational information, often working with knowledge bases and information systems. In contrast, Internship Remote Content Management focuses on creating, editing, and publishing digital content. Both roles are remote and industry-wide but serve different functions within organizations.

What are popular job titles related to Internship Remote Knowledge Management jobs in Vienna, VA?

For Internship Remote Knowledge Management jobs in Vienna, VA, the most frequently searched job titles are:

What job categories do people searching Internship Remote Knowledge Management jobs in Vienna, VA look for?

The top searched job categories for Internship Remote Knowledge Management jobs in Vienna, VA are:

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Internship Remote Knowledge Management jobs near you

Knowledge Manager Contact Center

SYS Integration

Washington, DC • Remote

Full-time

Re-posted 23 days ago

Job description

Location: Remote

Knowledge Manager Contact Center

Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services and managed IT solutions. We are seeking a Knowledge Manager Contact Center to support a governmentcontracted contact center by developing, maintaining, and managing all program content used by customer service staff. This role oversees content creation, data entry, design, and daily escalations, while also supporting research requests, special projects, and operational activities at the government agency. The Content Manager ensures content accuracy, consistency, and alignment with program requirements and serves as a key liaison with government leadership and subject matter experts.

Key Responsibilities:

Content Development & Management

  • Create, update, and maintain program content, including knowledge articles, scripts, workflows, and reference materials.
  • Oversee content data entry, formatting, and design to ensure clarity and usability for contact center staff.
  • Manage daily escalations, research requests, and special contentrelated projects.
  • Analyze existing processes and recommend improvements to content structure and program workflows.

Stakeholder Coordination

  • Provide supervisory oversight and support to content team members.
  • Collaborate with government Subject Matter Experts, management, and executive staff to review issues, present solutions, and ensure content accuracy.
  • Support the Federal Program Director and COR with communications related to emerging issues, scheduling needs, and new or upcoming content.
  • Participate in meetings to support consistent internal branding and messaging across the contact center.

Operational Support

  • Conduct research and analysis to support new program processes and content enhancements.
  • Ensure content aligns with operational needs and supports highquality customer service delivery.
  • Assist with contact center operational activities as needed.

Qualifications:

  • Experience in content management, knowledge management, or documentation development.
  • Strong writing, editing, and content design skills.
  • Ability to analyze processes and recommend improvements.
  • Experience working with government programs or in a contact center environment is preferred.
  • Strong communication and stakeholdermanagement skills.
  • Bachelor's degree in Communications, English, Technical Writing, Knowledge Management, Public Administration, or a related field.

Must be able to pass a federal background check that inlcudes a credit check. 

Apply