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Internship Remote Inbound Customer Service Representative Jobs in Rochester, NY

EAG-LED

Be Seen First

Outside Sales Representative

Rochester, NY · Remote

$50K - $250K/yr

Free training with no start-up cost * Remote, work from anywhere * Set your own hours ... EAG-LED products and customer service are truly unparalleled in terms of performance and value, and ...

HMG Careers

Sales Executive - Remote

Rochester, NY · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Insurance Agent

Rochester, NY · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Life Insurance Agent

Rochester, NY · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Internship Remote Inbound Customer Service Representative information

See Rochester, NY salary details

$9

$18

$26

How much do internship remote inbound customer service representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for internship remote inbound customer service representative in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is the difference between Internship Remote Inbound Customer Service Representative vs Remote Call Center Agent?

AspectInternship Remote Inbound Customer Service RepresentativeRemote Call Center Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, internship setting, supervisedRemote, full-time or part-time, supervised
Industry UsageCustomer service, retail, tech supportTelecommunications, retail, tech support
Search IntentInternship opportunities, entry-level customer service rolesCustomer support, inbound call handling

The main difference is that an Internship Remote Inbound Customer Service Representative is an entry-level, supervised internship position focused on gaining experience, while a Remote Call Center Agent typically works full-time or part-time handling inbound calls in a professional setting. Both roles require similar credentials and are used across various industries, but internships are geared toward skill development and career exploration.

What are the key skills and qualifications needed to thrive as an internship remote inbound customer service representative?

To thrive as an Internship Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency is typically expected. Patience, active listening, and adaptability are vital soft skills for building rapport and handling challenging customer interactions. These skills and qualities are crucial to providing effective customer support, ensuring customer satisfaction, and maintaining smooth remote operations.

What are some common challenges faced by remote inbound customer service interns, and how can they be effectively managed?

Remote inbound customer service interns often face challenges such as staying motivated while working independently, managing time effectively, and handling a high volume of customer inquiries without in-person team support. To overcome these, it's helpful to establish a structured daily routine, actively participate in virtual team meetings, and make use of internal communication tools to seek guidance when needed. Most companies provide extensive training and regular check-ins to ensure interns feel supported and connected, which can greatly enhance success in the role.

What is an internship remote inbound customer service representative?

An Internship Remote Inbound Customer Service Representative is an entry-level position where interns work from home to handle incoming customer inquiries via phone, chat, or email. Their main role is to assist customers with questions, resolve issues, and provide information about products or services in a professional and friendly manner. This internship helps individuals gain practical experience in customer service, develop communication skills, and learn how to use customer relationship management (CRM) tools, all while working remotely.
What are the most commonly searched types of Remote Inbound Customer Service Representative jobs in Rochester, NY? The most popular types of Remote Inbound Customer Service Representative jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Internship Remote Inbound Customer Service Representative jobs? Cities near Rochester, NY with the most Internship Remote Inbound Customer Service Representative job openings:
Internship Remote Inbound Customer Service Representative jobs near you

Tax Internship (Spring 2027)

Insero Advisors

Rochester, NY • On-site, Remote

$24/hr

Full-time, Part-time, Internship

This job post has expired today. Applications are no longer accepted.

Job description

Internship Opportunity at Insero

Location: Rochester, NY or Ithaca, NY Pay: $24/hour Insero is an accounting and business advisory practice with more than 150 employees throughout New York State serving businesses, nonprofits, governmental entities, and individuals. One of our core values is that we are Passionate about People. We don't just talk about our values, we live them. That's why we've consistently been recognized as a best place to work:

  • Ranked the #1 Best Company to Work For in New York in the Medium Companies category (State, NYS-SHRM and Best Companies Group) 2025, ranked #1 in 2024, ranked #3 in 2023, ranked #1 in 2022
  • Best Accounting Firms to Work For (National, Accounting Today and Best Companies Group) 2012-2025
  • #1 Best Accounting Firm and Most Innovative Workplace, Reader Rankings (Local, Rochester Business Journal) 2024 and 2025, consistently ranked since 2018

At Insero, we're committed to transforming the employee experience, beyond industry standards to enable you to build your ideal career. Let us show you how Life at Insero is different:

  • We offer excellent advancement opportunities as well as advisor and mentor programs.
  • We invest heavily in training and technology.
  • We focus on flexibility, with an amazing hybrid working environment giving you the ability to work in the office as well as from home/remote.
  • We serve a wide variety of clients and offer many compliance and consulting services, giving our team members opportunities to explore different areas of practice.
  • There are also many opportunities to get involved from day one, including our initiatives for outreach, innovation, wellness, and diversity, equity, and inclusion.

We are seeking candidates interested in part-time or full-time paid internship opportunities starting in January 2027 in either Rochester or Ithaca, NY. The purpose of our internship program is to provide students the opportunity to fulfill tasks set out by various teams to gain valuable experience and insight into the everyday environment of a public accounting firm. The internship is a hands-on experience which will prepare you for a transition into your career.

Responsibilities:

  • Training on and becoming proficient in our software (CaseWare and CCH Axcess).
  • Preparing 1099s, W-2s, Individual income tax returns, and extensions using a highly technical paperless computer system.
  • Gaining a basic understanding of how tax work flows through the office.
  • Improving basic organization and planning skills.

Requirements:

  • Accounting students who are currently enrolled in an undergraduate program and in their sophomore through senior year or enrolled in a graduate accounting degree program are eligible for this position. Students must be returning to school to be eligible.
  • Strong verbal and written communication skills along with strong organizational skills are required.
  • Functional knowledge of the MS Office Suite including Word and Excel is required.
  • The ideal candidate must be able to meet deadlines, be proactive, and have solid multi-tasking skills and strong analytical ability.

There is a difference among accounting firms. We invite you to experience it firsthand! Insero is proud to be an Equal Opportunity Employer.

Apply