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Internship Remote Inbound Customer Service Representative Jobs in Lockport, NY

ForgeFit

Remote Customer Service Specialist

Buffalo, NY ยท On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

HB Travels

Customer Service Specialist (Remote)

Buffalo, NY ยท Remote

$16.50 - $21.75/hr

About the Role We are seeking a Customer Service Specialist to support travelers throughout their ... Benefits * ๏ปฟ Fully remote flexibility - work from anywhere with a schedule that fits your ...

InsuraTec

Sales Representative (Remote)

Buffalo, NY ยท Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

InsuraTec

Sales Representative (Remote)

Lockport, NY ยท Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

InsuraTec

Sales Representative (Remote)

Kenmore, NY ยท Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

InsuraTec

Sales Representative (Remote)

Depew, NY ยท Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

InsuraTec

Sales Representative (Remote)

Batavia, NY ยท Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

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Internship Remote Inbound Customer Service Representative information

See Lockport, NY salary details

$9

$17

$25

How much do internship remote inbound customer service representative jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for internship remote inbound customer service representative in Lockport, NY is $17.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.52 and $19.76 per hour, depending on experience, location, and employer.

What is an internship remote inbound customer service representative?

An Internship Remote Inbound Customer Service Representative is an entry-level position where interns work from home to handle incoming customer inquiries via phone, chat, or email. Their main role is to assist customers with questions, resolve issues, and provide information about products or services in a professional and friendly manner. This internship helps individuals gain practical experience in customer service, develop communication skills, and learn how to use customer relationship management (CRM) tools, all while working remotely.

What are the key skills and qualifications needed to thrive as an internship remote inbound customer service representative?

To thrive as an Internship Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency is typically expected. Patience, active listening, and adaptability are vital soft skills for building rapport and handling challenging customer interactions. These skills and qualities are crucial to providing effective customer support, ensuring customer satisfaction, and maintaining smooth remote operations.

What are some common challenges faced by remote inbound customer service interns, and how can they be effectively managed?

Remote inbound customer service interns often face challenges such as staying motivated while working independently, managing time effectively, and handling a high volume of customer inquiries without in-person team support. To overcome these, it's helpful to establish a structured daily routine, actively participate in virtual team meetings, and make use of internal communication tools to seek guidance when needed. Most companies provide extensive training and regular check-ins to ensure interns feel supported and connected, which can greatly enhance success in the role.

What is the difference between Internship Remote Inbound Customer Service Representative vs Remote Call Center Agent?

AspectInternship Remote Inbound Customer Service RepresentativeRemote Call Center Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, internship setting, supervisedRemote, full-time or part-time, supervised
Industry UsageCustomer service, retail, tech supportTelecommunications, retail, tech support
Search IntentInternship opportunities, entry-level customer service rolesCustomer support, inbound call handling

The main difference is that an Internship Remote Inbound Customer Service Representative is an entry-level, supervised internship position focused on gaining experience, while a Remote Call Center Agent typically works full-time or part-time handling inbound calls in a professional setting. Both roles require similar credentials and are used across various industries, but internships are geared toward skill development and career exploration.

What cities near Lockport, NY are hiring for Internship Remote Inbound Customer Service Representative jobs?

Cities near Lockport, NY with the most Internship Remote Inbound Customer Service Representative job openings:

Internship Remote Inbound Customer Service Representative jobs near you
Infographic showing various Internship Remote Inbound Customer Service Representative job openings in Lockport, NY as of June 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Nights. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $36,949 per year, or $17.8 per hour.

Call Center Customer Service Representative

Kelly Services

Buffalo, NY โ€ข Remote

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 8 days ago

Job description

Ready to Move Your Career Forward?
Put your career in motion with an exciting new opportunity! Join the Kelly® Professional & Industrial team as a Virtual/Remote Benefits Customer Service Representative supporting a premier client near Buffalo, NY. We’re committed to helping you succeed at every step along the way.
Position Details
  • Title: Virtual/Remote Benefits Customer Service Representative
  • Location: Buffalo, NY (remote, within a 2-hour radius of work location)
  • Pay Rate: $18.00/hour
  • Schedule: Monday through Friday (no weekends), must be available between 6am–6pm with occasional extended hours to 11 pm
Why You’ll Love This Role
  • Enjoy the flexibility of working from home.
  • Be part of a supportive team focused on your development.
  • Earn competitive pay and unlock access to exclusive Kelly perks.
A Day in the Life
As a Benefits Customer Service Representative, you will:
  • Provide compassionate, professional assistance to plan participants via phone, email, and instant messaging.
  • Tailor your communication style to meet the needs of diverse individuals, maintaining professionalism even in challenging interactions.
  • Safeguard confidential information in accordance with HIPAA and data privacy standards.
  • Accurately document calls and case notes with attention to detail.
You’ll Be a Great Fit If You Have:
  • High School Diploma or GED (required)
  • Previous customer service experience (preferred)
  • Strong attention to detail and organizational skills
  • Proficiency in Microsoft Office; ability to navigate multiple computer windows
  • Minimum typing speed of 30 WPM
  • Ability to work effectively in a virtual environment within the specified location radius
Perks & Benefits
  • Fully remote position
  • Competitive hourly pay
  • Exclusive access to Kelly perks & resources
Ready to Apply?
Bring your enthusiasm—discover what’s next for your career with Kelly!
 
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.