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Internship Remote Chat Support Jobs in Washington

APA

Internships at APA - APA Publishing

Washington, DC · On-site +1

Support the programs and projects of the APA Publishing, focusing on books * Assist with tasks for ... Remote work interns may not work from the following states or U.S. territories: Alaska, Arkansas ...

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Internship Remote Chat Support information

What is an internship remote chat support?

An Internship Remote Chat Support position is an entry-level role where interns assist customers or clients via online chat platforms from a remote location. The primary responsibilities include responding to inquiries, troubleshooting issues, and providing information about products or services in real-time. This position is ideal for gaining customer service experience, improving communication skills, and learning how to handle various support scenarios, all while working from home. Interns typically receive guidance and training from supervisors or experienced support agents. The role may also involve documenting interactions and escalating complex issues to higher-level staff.

What are the key skills and qualifications needed to thrive as an internship remote chat support?

To thrive as an Internship Remote Chat Support, you need strong written communication skills, attention to detail, and a basic understanding of customer service principles, often supported by a high school diploma or ongoing college education. Familiarity with live chat platforms, CRM systems, and ticketing tools such as Zendesk or Intercom is typically expected. Patience, active listening, and problem-solving skills help you stand out by ensuring positive and efficient customer interactions. These skills are vital to provide timely, accurate support and maintain customer satisfaction in a remote, digital environment.

What are some common challenges faced in a remote chat support internship, and how can I overcome them?

One common challenge in a remote chat support internship is maintaining clear and professional communication despite not interacting face-to-face. Interns may also encounter difficulties managing multiple chats simultaneously, especially during peak times. To overcome these challenges, it's important to develop strong written communication skills, stay organized, and utilize available resources or templates provided by your team. Regular check-ins with supervisors and active participation in team meetings can also help you stay connected and receive feedback for improvement.

What is the difference between Internship Remote Chat Support vs Customer Service Representative?

AspectInternship Remote Chat SupportCustomer Service Representative
CredentialsMinimal; often students or entry-levelHigh school diploma or equivalent; some roles may require experience
Work EnvironmentRemote, online chat platformRemote or in-office, phone and chat support
Employer & Industry UsageTech, e-commerce, service sectorsRetail, telecom, finance, various industries
Search & Comparison IntentEntry-level, training, internship opportunitiesCustomer support, client interaction, full-time roles

Internship Remote Chat Support typically involves entry-level, temporary roles focused on online chat assistance, often for students or those seeking experience. Customer Service Representatives may handle multiple communication channels and often work in full-time positions. Both roles are essential for customer engagement but differ mainly in experience level, duration, and scope of responsibilities.

What are the most commonly searched types of Remote Chat Support jobs in Washington?

The most popular types of Remote Chat Support jobs in Washington are:

What are popular job titles related to Internship Remote Chat Support jobs in Washington?

For Internship Remote Chat Support jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Internship Remote Chat Support jobs in Washington look for?

The top searched job categories for Internship Remote Chat Support jobs in Washington are:

What cities in Washington are hiring for Internship Remote Chat Support jobs?

Cities in Washington with the most Internship Remote Chat Support job openings:

Internship Remote Chat Support jobs near you
Infographic showing various Internship Remote Chat Support job openings in Washington as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Internships at APA - APA Publishing

APA

Washington, DC • On-site, Remote

Part-time

Re-posted 13 days ago

Job description

Though this position has been filled for the time being, applications are still being accepted and will be considered for future seasons.

APA Publishing Intern

About the Office

The APA Publishing is a major division of the American Psychological Association. One of the primary objectives when psychologists established APA in 1892 was the exchange of scientific information. Its annual meeting was the first component of knowledge dissemination; later, in 1927, the association added journals, an abstract periodical, then books, and finally databases.

The book program, which began in the mid-1950’s with the publication of occasional books, now publishes an average of 75 books each year. Perhaps the most widely known is the Publication Manual of the American Psychological Association®, now in its sixth edition.

APA Books®, the largest imprint, has more than 900 books in print that are selected to meet the needs of APA's diverse membership of scholars, clinicians, researchers, and students. Included in this imprint is a growing list of reference titles such as the APA Dictionary of Psychology (and its abridged and collegiate derivatives), and a distinguished series of multi-volume handbooks investigating core areas in psychology.

The APA Psychotherapy Video Series includes a substantial number of training videos. The APA LifeTools® imprint specializes in self-help books designed to make psychological science available to the mass market.

Magination Press ®, APA’s children’s book imprint, publishes storybooks, workbooks and educational books to help children and the adults in their lives deal with a wide variety of challenges and concerns.

Requirements

The responsibilities and expectations of interns are to:

  • Support the programs and projects of the APA Publishing, focusing on books
  • Assist with tasks for APA’s publishing marketing team
  • Attend department meetings
  • Write marketing copy and press releases
  • Conduct research for various projects
  • Data entry
  • Other projects as assigned.

 Professional Advancement

Through hands-on experience, you will have the opportunity to develop:

  • Excellent writing, communication and organizational skills
  • Better understanding of the publishing industry and how it works
  • Event planning and marketing expertise
  • Connections with peers and professionals both in the field of psychology and in book publishing
  • A greater understanding of your career goals and how you can attain them

Job Location - Remote: APA internships may be considered for remote work eligibility as defined in APA’s Flexible Work Policy and are subject to approval. Remote work interns may not work from the following states or U.S. territories: Alaska, Arkansas, California, Colorado, Guam, Hawaii, Iowa, Louisiana, Mississippi, Montana, Nebraska, New York, North Dakota, Ohio, Puerto Rico, Rhode Island, U.S. Virgin Islands, Washington, Wyoming.

To apply for our internship program, click on the “Apply Now” button. APA requests a cover letter, resume, and a writing sample as attachments with all applications. Please note that due to the high volume of applications, we request that students combine all application materials into one document (i.e. PDF) before submitting their application. Please note that we are not able to acknowledge each applicant; only those applicants selected for an interview will be contacted by the hiring manager. If you have any questions, please email internship@apa.org. 

The American Psychological Association is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, marital status, personal appearance, familial status, family responsibilities, matriculation, political affiliation, genetic information, protected veteran status, or any other characteristic protected under applicable federal, state, or local law.

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