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Internship Phone Operator Jobs in Utah (NOW HIRING)

Oak St. Health

Grad Pharmacist

Taylorsville, UT · On-site

$15.75 - $19.50/hr

... Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

Oak St. Health

Grad Pharmacist

South Jordan, UT · On-site

$16 - $19.75/hr

... Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

Oak St. Health

Grad Pharmacist

Sandy, UT · On-site

$16 - $19.75/hr

... Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

Oak St. Health

Grad Pharmacist

Orem, UT · On-site

$14.50 - $18/hr

... Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

CVS Health

Grad Pharmacist

West Valley City, UT · On-site

$16 - $20/hr

... Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

CVS Health

Grad Pharmacist

Sandy, UT · On-site

$16 - $19.75/hr

... Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

CVS Health

Grad Pharmacist

West Jordan, UT

$15.75 - $19.25/hr

... Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

CVS Health

Grad Pharmacist

Orem, UT · On-site

$14.50 - $18/hr

... Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

CVS Health

Grad Pharmacist

South Jordan, UT · On-site

$16 - $19.75/hr

... Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

CVS Health

Grad Pharmacist

Sandy, UT · On-site

$16 - $19.75/hr

... Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

CVS Health

Grad Pharmacist

West Jordan, UT · On-site

$15.75 - $19.50/hr

... Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

CVS Health

Grad Pharmacist

Orem, UT · On-site

$14.50 - $18/hr

... Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

CVS Health

Grad Pharmacist

South Jordan, UT · On-site

$16 - $19.75/hr

... Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand ... Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts ...

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All JobsPhone Operator JobsInternship Phone Operator JobsInternship Phone Operator Jobs in Utah

Internship Phone Operator information

What is an internship phone operator?

Internship Phone Operators are individuals, typically students or recent graduates, who work temporarily in organizations to handle incoming and outgoing phone calls. Their main responsibilities include answering inquiries, directing calls to appropriate departments, taking messages, and providing basic information about the company. This role helps interns develop communication, organizational, and customer service skills, and offers exposure to professional work environments. Internship Phone Operators often receive training to use phone systems and manage sensitive information appropriately.

How to become an internship phone operator?

To become an internship phone operator, candidates typically need good communication skills, a friendly demeanor, and basic computer proficiency. Some positions may require a high school diploma or equivalent, and training is often provided on the job to familiarize interns with phone systems and customer service protocols.

What are the key skills and qualifications needed to thrive as an internship phone operator, and why are they important?

To thrive as an Internship Phone Operator, you need strong verbal communication skills, a professional phone manner, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with multi-line phone systems, call logging software, and office productivity tools is typically required. Active listening, patience, and a customer-focused attitude are valuable soft skills that set candidates apart. These skills and qualities are crucial for providing excellent service, handling inquiries efficiently, and maintaining a positive organizational image.

What are some common challenges faced by internship phone operators, and how can they be managed effectively?

Internship Phone Operators often encounter challenges such as handling high call volumes, managing difficult or upset callers, and multitasking between calls and administrative tasks. To manage these effectively, it's important to develop strong communication skills, remain calm under pressure, and follow established call-handling protocols. Most teams provide training and support, and interns are encouraged to ask for guidance from supervisors or experienced colleagues when faced with unfamiliar situations.

What is the difference between Internship Phone Operator vs Customer Service Representative?

AspectInternship Phone OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; internship experienceHigh school diploma or higher; relevant certifications optional
Work EnvironmentCall centers, office settings, temporary rolesCall centers, retail, office settings, permanent roles
Industry UsageCommon in telecommunications, hospitality, healthcareWidespread across various industries including retail, tech, finance
Search & ComparisonOften searched by students or entry-level job seekersMore general, broader search for customer support roles

Internship Phone Operators typically focus on temporary, entry-level call handling during internships, often requiring minimal experience. Customer Service Representatives usually hold permanent roles with broader responsibilities across industries. Both roles involve communication skills but differ mainly in employment status and experience level.

What are the most commonly searched types of Phone Operator jobs in Utah? The most popular types of Phone Operator jobs in Utah are:
Internship Phone Operator jobs near you

Tier 1 Helpdesk Technician

Intermountain Farmers Association (IFA)

Salt Lake City, UT • On-site

$19.25 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Intermountain Farmers Association rating

6.2

Company rating: 6.2 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

INTERMOUNTAIN FARMERS ASSOCIATION, a regional agricultural cooperative, is seeking qualified and experienced individuals to fill the position of Tier 1 Helpdesk Technician at the IFA Corporate Office in Salt Lake City, Utah.
Responsibilities
  • Serve as the first point of contact for technical support requests via phone, email, and ticketing system.
  • Diagnose, troubleshoot, and resolve basic technical issues related to desktop computers, laptops, mobile devices, printers, point of sale peripherals, and software applications.
  • Assist users with password resets, account access with multi-factor authentication, and basic network connectivity problems.
  • Install, configure, and deploy new IT equipment and software as directed.
  • Accurately record, update, and document all support requests and resolutions in the IT ticketing system.
  • Escalate complex or unresolved issues to Tier 2 support or other appropriate teams when necessary.
  • Contribute to the internal knowledge base by creating and updating support documentation.
  • Maintain a high level of customer service and follow up with users to ensure timely resolution and satisfaction.

Qualifications
  • Education: High school diploma or GED required. An associate's degree in Information Technology or a related field is preferred.
  • Experience: 0-2 years of experience in an IT support or helpdesk environment is required; internships count.
  • Technical Skills:
    • Familiarity with Windows 10/11 operating systems.
    • Proficiency with Microsoft Office Suite or Microsoft 365.
    • Experience with a ticketing system (e.g., ServiceNow, Jira).
    • Basic knowledge of Active Directory and Microsoft 365 Admin Center for password resets and user account management.
    • Understanding of basic networking concepts.
  • Soft Skills:
    • Exceptional communication skills, both written and verbal.
    • Excellent problem-solving and analytical abilities.
    • Strong customer service orientation and a patient, professional demeanor.
    • Ability to work effectively both independently and as part of a team.
    • Detail-oriented with the ability to manage multiple priorities in a fast-paced environment.

Bonus qualifications
  • CompTIA A+ or other relevant technical certifications.
  • Experience with remote support tools (Atera, Splashtop, Anydesk, etc.).

BENEFITS: This is a full-time position that includes a comprehensive benefits package including medical and dental insurance, vision reimbursement plan, generous 401K matching, life insurance, long-term disability, vacation and sick time, paid holidays, employee discounts on store purchases as well many other incredible benefits.
IFA is an Equal Opportunity Employer

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