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Internship Information Technology Infrastructure Jobs in Indiana

Dir. IT Infrastructure

Westfield, IN ยท On-site

$120 - $150/hr

Develop and execute IT infrastructure strategies aligned with global business objectives and growth plans. Drive adoption of automation, cloud solutions, and emerging technologies to enhance ...

Baccalaureate Degree in Computer Science/Technology * 5 years of infrastructure and network ... For further information, please review the Know Your Rights notice from the Department of Labor.

IT Infrastructure Intern

Butler, IN ยท On-site

$33K - $45K/yr

Company Description The IT Intern - Infrastructure supports the Information Technology department by assisting the Global Infrastructure team in providing first-level technical support for Fortune ...

Requirement/Must Have: * 10+ years in IT, with 3+ years in a Technical or Infrastructure Architect role, preferably within the Insurance (L&A) domain. * Deep understanding of server management ...

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Internship Information Technology Infrastructure information

What does an internship in Information Technology Infrastructure involve?

An Internship in Information Technology Infrastructure typically involves assisting IT teams with the setup, maintenance, and support of hardware, software, networks, and servers within an organization. Interns may help with troubleshooting technical issues, monitoring network performance, and implementing security protocols. This hands-on experience provides valuable exposure to real-world IT environments and the foundational systems that support business operations. Interns often gain practical skills in areas like system administration, network configuration, and technical support.

What types of projects and responsibilities can I expect during an internship in Information Technology Infrastructure?

As an Information Technology Infrastructure intern, you can expect to work on a variety of projects such as assisting with network setup and maintenance, troubleshooting hardware and software issues, and supporting routine system upgrades. You may also help monitor system performance, contribute to documentation, and collaborate with IT staff on security and backup procedures. Interns often have the opportunity to shadow experienced professionals, gaining hands-on experience with real-world infrastructure challenges and learning industry best practices in a supportive team environment.

What are the key skills and qualifications needed to thrive as an Information Technology Infrastructure intern, and why are they important?

To thrive as an Information Technology Infrastructure Intern, you need a foundational understanding of computer networks, operating systems, and hardware, usually supported by coursework or a related degree program. Familiarity with tools like Windows Server, Linux, basic networking equipment, and ticketing systems is often required. Strong problem-solving abilities, attention to detail, and effective communication skills help interns stand out in this role. These competencies are critical for efficiently supporting IT operations, troubleshooting issues, and contributing to the stability and security of organizational technology systems.

What is the difference between Internship Information Technology Infrastructure vs Network Technician?

AspectInternship Information Technology InfrastructureNetwork Technician
CredentialsTypically pursuing or holding an associate's or bachelor's degree in IT or related fieldOften requires certifications like CompTIA Network+ or Cisco CCNA
Work EnvironmentInternship setting, assisting with infrastructure setup, maintenance, and supportHands-on technical work in network setup, troubleshooting, and maintenance
Industry UsageUsed by companies to train interns in IT infrastructure conceptsCommonly employed in organizations to manage and troubleshoot networks

Internship Information Technology Infrastructure focuses on training interns in broad IT infrastructure concepts, while Network Technicians perform specific network-related tasks. Both roles require technical knowledge, but internships are more educational, whereas technicians handle operational responsibilities.

What are the most commonly searched types of Information Technology Infrastructure jobs in Indiana?

The most popular types of Information Technology Infrastructure jobs in Indiana are:

What cities in Indiana are hiring for Internship Information Technology Infrastructure jobs?

Cities in Indiana with the most Internship Information Technology Infrastructure job openings:

Intern IT Infrastructure

Purdue Federal Credit Union

West Lafayette, IN โ€ข On-site

$13.50 - $18/hr

Part-time

Posted 6 days ago


Job description

The IT Infrastructure Intern provides entry-level technical support while gaining hands-on experience across Service Desk operations, infrastructure systems, and cybersecurity. Under the guidance of the IT Infrastructure team, the intern assists with resolving end-user technology issues, supporting hardware and software deployments, maintaining documentation, and contributing to infrastructure and security initiatives.
Purdue Federal Credit Union is dedicated to fostering the academic and professional growth of interns by providing valuable hands-on experience through active involvement in meaningful projects and a structured, mentored learning environment. Interns have the opportunity to enhance their skills and contribute to the credit union's success.
Duties and Responsibilities (Essential Functions):
Service Desk and End User Support
  • Respond to and triage incoming end-user support requests through the Help Desk system, email, and telephone in a professional and courteous manner.
  • Perform first-level troubleshooting for hardware, software, and peripheral issues and escalate tickets according to established procedures.
  • Provide desktop-level support including software installation, upgrades, system configuration, and hardware setup.
  • Gather detailed problem information from end users and clearly document issues and resolutions.
  • Schedule and coordinate support sessions with appropriate IT team members when advanced assistance is required.
Systems, Hardware, and Asset Management
  • Install, configure, and deploy desktop equipment and peripherals including computers, printers, and related accessories.
  • Maintain accurate IT asset inventory records, including lifecycle status, manufacturer, model, and serial numbers.
  • Perform routine system health checks and assist with maintenance activities under supervision.
  • Prepare retired or obsolete equipment for salvage or disposal in accordance with IT and security standards.
Cybersecurity and Infrastructure Exposure
  • Assist with cybersecurity-related projects and tasks supporting the Information Security and Infrastructure teams.
  • Support efforts to maintain secure systems and networks by following established security controls, procedures, and best practices.
  • Escalate potential security, business continuity, or system availability concerns to appropriate team members.
  • Gain exposure to networking, storage, and infrastructure concepts through hands-on learning and guided assignments.
Documentation, Ticketing, and Process Support
  • Accurately document Help Desk activity, including user information, issue details, troubleshooting steps, and resolutions.
  • Track and update tickets throughout the problem-solving lifecycle using designated IT service management tools.
  • Utilize knowledge bases, software updates, drivers, and online resources to support issue resolution.
  • Assist with maintaining and improving documentation related to IT processes, procedures, and end-user support.
Learning, Collaboration, and Professional Development
  • Participate in a structured and mentored learning environment to build foundational knowledge across IT Infrastructure disciplines.
  • Learn and apply new technologies, tools, and processes used by the Credit Union.
  • Collaborate with IT team members on projects and daily activities while demonstrating accountability, curiosity, and professionalism.
  • Support recommendations for end-user training opportunities in partnership with Corporate Training Services when appropriate.
Additional Requirements:
  • Foundational understanding of computer hardware, operating systems, and common software applications.
  • Basic familiarity with Service Desk or customer support concepts.
  • Interest in infrastructure, networking, cybersecurity, or IT operations.
  • Ability to follow troubleshooting procedures, document work accurately, and escalate issues appropriately.
  • Strong attention to detail and ability to manage multiple tasks.
  • Effective verbal and written communication skills.
  • Proficiency with Microsoft Office applications.
  • Commitment to confidentiality, data security, and organizational policies.
  • Exposure to CompTIA A+ or Network+ concepts preferred.
  • Familiarity with imaging or software deployment tools such as SCCM preferred.
  • Awareness of collaboration tools including Teams, Zoom, and Slack.
  • Basic understanding of software and system lifecycle concepts.
  • Ability to communicate professionally with employees, members, vendors, and business contacts.
  • Ability to demonstrate the core values of honesty, integrity, mutual respect, pride, and ownership.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.