Job DescriptionWorkday Job Profile:Ecommerce Analytics Analyst
Business/Posting Title:Ecommerce Analytics Analyst
TheEcommerce AnalyticsAnalyst supports Advance Auto Parts' eCommerce business by delivering actionable insights that improveassortment health, customer experience, and operational performanceacross digital channels. This role partners closely with Ecommerce Strategy, Merchandising, and Operations leaders to measure performance, diagnose friction, and inform decisions across theendtoendcustomer journey.
The analyst plays a critical role in enablingdatadrivenprioritization by building dashboards, analyzing experiments, and connecting customer behavior to outcomes such as conversion, availability, fulfillment confidence, andcosttoservefor both DIY and Professional customers.
- Analyze eCommerce performance across key metrics including traffic, conversion, item transactability, availability, fulfillment speed, and customer promise accuracy
- Support weekly and monthly business reviews by preparing insights, variance analysis, and performance narratives tied to merchandising and operational priorities
- Build and maintain dashboards that track assortment health, item readiness, availability gaps, blocked items, and fulfillment outcomes
- Partner with Ecommerce Strategy and Operations teams to measure the impact of initiatives focused on digital friction removal,fastpromiseexpansion, and item readiness improvements
- Support experimentation and testing by analyzing hypotheses, sizing opportunities, and measuring test outcomes against defined success metrics
- Conductdeepdiveanalyses to identify root causes of customer friction, revenue loss, or operational underperformance (e.g.,outofstocks, promise defects, fulfillment misses)
- Collaborate with Technology and Data teams to ensure accurate instrumentation and data capture across browse, PDP, cart, checkout, andpostpurchaseflows
- Provideadhocanalysis to support category strategy, assortment decisions, and vendor discussions
- Help standardize definitions, metrics, and reporting logic to ensure consistency and trust in eCommerce performance data
Location & Work Availability:
This position isHybrid (4 days in office, 1 day remote), based at our corporate headquarters inRaleigh, North Carolina.
Strong analytical mindset with the ability to translate data into clear, actionable insights
Understanding of eCommerce funnels, merchandising metrics, and omnichannel customer behavior
Experience working with large datasets and dashboards to support operational and business decisionmaking
Strong communication skills with the ability to present findings tonontechnicalstakeholders
Certifications, Experience, and Education:
Experience:
- 2-4 years of experience in eCommerce analytics, digital analytics, business intelligence, or related fields
- Experience analyzing conversion funnels, availability,inventoryrelatedmetrics, or fulfillment performance preferred
- Proficiency with SQL, BI tools (e.g., Tableau, Power BI, Looker), and Excel required
- Preferred experience working in retail, eCommerce, or omnichannel environments
Education:
- Bachelor's degree in Analytics, Business, Economics, Statistics, Computer Science, or related field required
We believe in supporting our Team Members and those they love through comprehensive health & wellness benefits.
Learn more here: https://jobs.advanceautoparts.com/us/en/benefits
Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installer anddoityourselfcustomers. As of January 3, 2026, Advanceoperated4,305 storesprimarily within the United States, withadditionallocations in Canada, PuertoRicoand the U.S. Virgin Islands. The Company also served809 independently owned Carquest branded storesacross these locations in addition to Mexico and various Caribbean islands.
Additionalinformation about Advance, including employment opportunities, customer services, and online shopping for parts, accessories, and other offerings can be found atwww.AdvanceAutoParts.com.Advance Auto Parts is anEqual Opportunity Employerand does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state, or local protected status.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws.
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