1

Internship Cyber Security Help Desk Jobs in Plano, TX

Service Desk Analyst 1

Mckinney, TX · On-site

$19 - $26/hr

... better help to serve each of them when the need arises. Customer service will be an important ... We serve over 1,000 clients across industries with services including managed IT, cybersecurity, ...

Service Desk Analyst 1

Mckinney, TX · On-site

$19 - $26/hr

... better help to serve each of them when the need arises. Customer service will be an important ... We serve over 1,000 clients across industries with services including managed IT, cybersecurity, ...

Service Desk Analyst 1 - Overnight

Mckinney, TX · On-site

$19 - $26/hr

... better help to serve each of them when the need arises. Customer service will be an important ... We serve over 1,000 clients across industries with services including managed IT, cybersecurity, ...

Service Desk Analyst 1 - Overnight

Mckinney, TX · On-site

$19 - $26/hr

... better help to serve each of them when the need arises. Customer service will be an important ... We serve over 1,000 clients across industries with services including managed IT, cybersecurity, ...

IT Summer Intern

Coppell, TX · On-site

$13.75 - $18.50/hr

This internship is an excellent opportunity for a student interested in information technology, retail systems, point-of-sale (POS) technology, help desk support, and systems administration. This ...

IT Summer Intern

Coppell, TX · On-site

$13.75 - $18.50/hr

This internship is an excellent opportunity for a student interested in information technology, retail systems, point-of-sale (POS) technology, help desk support, and systems administration. This ...

IT Summer Intern

Coppell, TX

$13.75 - $18.50/hr

This internship is an excellent opportunity for a student interested in information technology, retail systems, point-of-sale (POS) technology, help desk support, and systems administration. This ...

Cybersecurity Intern

Irving, TX · On-site

$14.50 - $19.25/hr

This internship offers hands-on exposure to two critical areas of modern IT: Artificial ... Help document AI workflows, assumptions, outcomes, and lessons learned * Gain hands-on experience ...

Oversee the day-to-day operations of the help desk, ensuring efficient ticket handling and ... Understanding of cybersecurity best practices * Good verbal and written communication skills * Must ...

Oversee the day-to-day operations of the help desk, ensuring efficient ticket handling and ... Understanding of cybersecurity best practices * Good verbal and written communication skills * Must ...

next page

Showing results 1-20

Internship Cyber Security Help Desk information

See Plano, TX salary details

$10

$19

$25

How much do internship cyber security help desk jobs pay per hour?

As of May 28, 2026, the average hourly pay for internship cyber security help desk in Plano, TX is $19.47, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $21.39 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Internship Cyber Security Help Desk, and why are they important?

To thrive as an Internship Cyber Security Help Desk, you need a basic understanding of computer networks, operating systems, and cybersecurity principles, often supported by coursework or entry-level certifications like CompTIA Security+. Familiarity with ticketing systems, antivirus software, network monitoring tools, and remote desktop applications is typical for the role. Strong problem-solving abilities, attention to detail, and effective communication skills help interns resolve issues efficiently and support end-users. These skills and qualities are crucial for maintaining organizational security, providing timely technical support, and building a foundation for a career in cybersecurity.

What types of tasks and responsibilities can I expect as an intern on a Cyber Security Help Desk team?

As an intern on a Cyber Security Help Desk team, you can expect to assist with responding to security-related support requests, troubleshooting user issues related to access, malware, and phishing attempts, and escalating more complex incidents to senior analysts. You'll likely help monitor security tools and alerts, document incident reports, and support end-users in following security best practices. This role offers valuable hands-on experience in real-time threat response and provides an opportunity to learn from experienced cybersecurity professionals within a collaborative team environment.

What does an Internship Cyber Security Help Desk role involve?

An Internship Cyber Security Help Desk position typically involves assisting with the identification, troubleshooting, and resolution of security-related issues within an organization. Interns in this role help monitor networks for security threats, respond to incidents, and provide support to users experiencing security concerns such as phishing or malware. They also learn about cybersecurity policies, tools, and best practices, gaining hands-on experience while supporting the IT security team. This role is ideal for those looking to start a career in cybersecurity, as it provides foundational knowledge and exposure to real-world security challenges.

What is the difference between Internship Cyber Security Help Desk vs Cyber Security Analyst Intern?

AspectInternship Cyber Security Help DeskCyber Security Analyst Intern
Required CredentialsBasic IT certifications, knowledge of security fundamentalsRelevant certifications like CompTIA Security+ or CEH, some security coursework
Work EnvironmentHelp desk support, troubleshooting user issues, ticket managementSecurity analysis, monitoring networks, vulnerability assessments
Employer & Industry UsageIT departments, managed service providers, security firmsSecurity teams within organizations, cybersecurity consulting firms
Search & Comparison IntentEntry-level support roles, basic cybersecurity supportSecurity analysis, threat detection, and mitigation roles

Internship Cyber Security Help Desk roles focus on providing technical support, troubleshooting, and assisting with security-related user issues. Cyber Security Analyst Intern positions involve more in-depth security monitoring, analysis, and vulnerability assessment. Both roles serve as entry points into cybersecurity but differ in responsibilities and skill requirements.

What are the most commonly searched types of Cyber Security Help Desk jobs in Plano, TX? The most popular types of Cyber Security Help Desk jobs in Plano, TX are:
What are popular job titles related to Internship Cyber Security Help Desk jobs in Plano, TX? For Internship Cyber Security Help Desk jobs in Plano, TX, the most frequently searched job titles are:
What job categories do people searching Internship Cyber Security Help Desk jobs in Plano, TX look for? The top searched job categories for Internship Cyber Security Help Desk jobs in Plano, TX are:
What cities near Plano, TX are hiring for Internship Cyber Security Help Desk jobs? Cities near Plano, TX with the most Internship Cyber Security Help Desk job openings:

Infrastructure/Cyber Security Engineer

Swoon Technology Resources LLC

Fort Worth, TX • On-site

$100K - $130K/yr

Full-time

Posted 12 days ago


Job description

Location: Fort Worth,Texas
Expected Start Date: Jun 8, 2026
Salary: $100,000 - $130,000
About the Company
Join a century-old, U.S.-based manufacturing leader recognized as one of the top producers in its industry. Known for exceptional stability, extremely low turnover, and a genuinely people-first culture, this organization offers long-term security alongside meaningful technical challenge. The IT team is small, tight-knit, and highly collaborative - leadership intentionally hires for personality, curiosity, and teamwork over titles or narrow specialization.
The Opportunity
This is a high-impact role for a versatile infrastructure and security engineer who thrives in a lean, hands-on environment. You will be a core contributor to a major cybersecurity modernization initiative - including Zero Trust architecture adoption, MFA rollout, endpoint security, and policy implementation - while supporting day-to-day networking, systems, and infrastructure operations across two manufacturing sites.
The team operates with an innovation mindset. Engineers participate in dedicated research time to explore new technologies, evaluate solutions, and propose improvements. Leadership is looking for someone who brings ideas, follows through on implementations, and can operate independently without heavy oversight.
Key Responsibilities
  • Lead and execute cybersecurity modernization projects including Zero Trust architecture, MFA implementation, password policy enforcement, and endpoint security improvements
  • Implement and manage network security tooling including token-based authentication, network scanning, and cybersecurity policy rollout per organizational directives
  • Manage and support core infrastructure: Microsoft Hyper-V, VEEAM backup and recovery, SentinelOne EDR, and Windows server environments
  • Support and expand site-to-site VPN connectivity, including an active build-out between California and Georgia manufacturing locations
  • Administer network hardware including Netgear switches, firewalls, and routers across approximately 225 endpoints
  • Research, evaluate, and recommend technology solutions - including a potential migration from an on-premises help desk to a cloud-based platform
  • Provide infrastructure support coverage and contribute across networking, systems, and security as priorities shift
  • Travel quarterly to support site expansion; increased Georgia visits anticipated July-September

Major Initiative: Cybersecurity Modernization
The organization's parent company has issued a comprehensive cybersecurity policy requiring significant technical implementation. You will take ownership of translating this policy into action, including:
  • Zero Trust architecture planning and phased deployment
  • Multi-factor authentication (MFA) rollout across users and systems
  • Password complexity and credential hygiene enforcement
  • Endpoint security platform management and modernization
  • Network scanning, vulnerability assessment, and remediation
  • Token-based authentication implementation
  • Security policy documentation with a focus on minimizing user disruption

Leadership understands this is an evolving space and wants someone willing to explore, test, and learn through implementation - not just execute a defined playbook.
Required Qualifications
  • 3-7 years in a generalist infrastructure, networking, or systems engineering role
  • Hands-on experience with networking fundamentals: firewalls, routers, switches, VLANs, and VPNs
  • Working knowledge of cybersecurity tools and concepts: endpoint protection, MFA, Zero Trust principles, network scanning
  • Experience with Windows server administration and virtualization (Hyper-V strongly preferred)
  • Familiarity with backup and disaster recovery platforms (VEEAM experience a significant plus)
  • Exposure to Linux server environments (preferred, not required)
  • Demonstrated ability to work independently: research solutions, test implementations, and present recommendations
  • Strong communication skills and a collaborative, team-oriented mindset

Ideal Candidate Background
This role is best suited for a "Swiss Army knife" engineer - someone who has worn many hats and is comfortable moving between networking, security, and systems responsibilities. Ideal backgrounds include:
  • Smaller or mid-size companies with lean IT teams
  • Manufacturing, nonprofit, or startup environments
  • Roles where one person owned networking, systems, and security together

This is not the right fit for candidates from large enterprise IT organizations with highly specialized, siloed engineering functions. The environment demands adaptability, curiosity, and a genuine appetite for ownership.
What We're Looking For
  • Self-motivated and research-oriented - you find answers before asking
  • Comfortable with ambiguity and willing to test new technologies
  • Hands-on and implementation-focused - you see projects through to completion
  • A team player who contributes across multiple areas without needing a defined lane
  • Someone who brings ideas to the table and follows through on them
  • A curious learner who stays current with evolving security and infrastructure trends