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Internship Customer Service Manufacturing Jobs (NOW HIRING)

jbpco

Customer Service Representative

Bishopville, SC · On-site

$14 - $19/hr

Customer Service Representative Bishopville, SC JOB SUMMARY The Customer Service Representative acts as a liaison between manufacturing operations and the customer to ensure accurate order processing ...

Techniplas

Customer Service Manager

Mishawaka, IN · On-site

S.-based manufacturing partner with four Great Lakes facilities delivering precision, speed, and ... The Customer Service Manager leads the Customer Services team and develops/supports a consistent ...

Techniplas

Customer Service Manager

Mishawaka, IN · On-site

S.-based manufacturing partner with four Great Lakes facilities delivering precision, speed, and ... The Customer Service Manager leads the Customer Services team and develops/supports a consistent ...

avalign

Manufacturing Engineer

Fort Wayne, IN

$72K - $92K/yr

Collaborate with cross-functional teams (customer service, manufacturing, quality, scheduling, purchasing) to develop and coordinate new product introductions and sustain existing products. * Act as ...

Customer Service Manager

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Customer Success Specialist

Roselle, IL · On-site

$52K - $60K/yr

... manufacturer and distributor of premium audio products that has been delivering innovative ... You will play a key role in ensuring customers receive excellent service and support throughout the ...

Confidental

CSR-Manufacturing

Corona, CA · On-site

$25 - $27/hr

Job Overview We are seeking a detail-oriented and customer-focused Customer Service Representative (CSR) to support our metal manufacturing operations. This role serves as the primary point of ...

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Internship Customer Service Manufacturing information

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How much do internship customer service manufacturing jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for internship customer service manufacturing in the United States is $19.25, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.39 per hour, depending on experience, location, and employer.

What is the difference between Internship Customer Service Manufacturing vs Customer Service Representative Manufacturing?

AspectInternship Customer Service ManufacturingCustomer Service Representative Manufacturing
CredentialsHigh school diploma or ongoing education, no formal certification requiredHigh school diploma; some roles prefer certifications in customer service or related fields
Work EnvironmentEntry-level, training-focused, often in manufacturing facilities or officesCustomer-facing, call centers, or office settings within manufacturing companies
Employer & Industry UsageInternship positions for students or entry-level candidates in manufacturing companiesFull-time or part-time roles in manufacturing firms providing customer support

Internship Customer Service Manufacturing roles are typically temporary, training-focused positions aimed at gaining industry experience, while Customer Service Representative Manufacturing roles are ongoing positions involving direct customer interaction and support. Both roles require good communication skills, but internships often do not require prior experience, whereas representatives may need some customer service background.

What cities are hiring for Internship Customer Service Manufacturing jobs? Cities with the most Internship Customer Service Manufacturing job openings:
What are the most commonly searched types of Customer Service Manufacturing jobs? The most popular types of Customer Service Manufacturing jobs are:
What states have the most Internship Customer Service Manufacturing jobs? States with the most job openings for Internship Customer Service Manufacturing jobs include:
Internship Customer Service Manufacturing jobs near you

Manager, Customer Service

Apex Tool Group

Lexington, SC

Full-time

Re-posted 2 days ago

Apex Tool Group rating

8.1

Company rating: 8.1 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

152nd of 487 rated machine equipment manufacturers

Job description

The Blueprint (Role Profile)

The Manager, NAPT Customer Service leads the North American Power Tools customer service function, including the Customer Service Supervisor and Customer Service Representatives, and is accountable for a responsive, accurate, and consistent customer experience across order management, inquiries, escalations, and cross-functional service needs.

This role balances daily operational leadership with process improvement, team development, and customer experience execution. The Manager partners closely with Sales, Operations, Distribution, Finance, IT, and Product Management, and uses KPIs, customer feedback, and continuous improvement practices to drive accountability, strengthen team performance, and improve service delivery.

The Build (Responsibilities)
  • Lead the NAPT Customer Service function, providing direction, coaching, and performance management for the Customer Service Supervisor and CSR team.
  • Oversee order support, customer inquiries, escalations, and issue resolution; serve as the key escalation point for complex matters.
  • Partner with Sales, Operations, Distribution, Finance, IT, and Product Management to remove barriers and improve the customer experience.
  • Use KPIs, Voice of Customer insights, and service trends to drive improvements in responsiveness, order accuracy, backlog management, and customer satisfaction.
  • Lead corrective action for recurring service issues, including root cause analysis, countermeasure development, and follow-through.
  • Drive process improvement and system adoption; prepare the team for change through communication, training, and documentation.
  • Coach and develop the Supervisor and CSR team; support onboarding, cross-training, and succession planning.
The Toolbox (Qualifications)
  • Bachelor's degree in Business, Supply Chain, Operations, or a related field; equivalent experience considered.
  • 7+ years in customer service, order management, or related business operations, with strong understanding of order-to-cash processes and service metrics.
  • 3+ years of people leadership, preferably in customer service, manufacturing, distribution, or B2B; experience leading through frontline supervisors preferred.
  • Working knowledge of ERP, CRM, and reporting tools; SAP experience preferred.
  • Demonstrated ability to lead process improvement, corrective action, and change adoption using KPIs and performance data.
  • Strong communication, coaching, and stakeholder management skills; proficient in Microsoft Office; able to travel occasionally as needed.

What Apex Tool Group employees say

Pay

Benefits

Hours and flexibility

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