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Internship Customer Review Jobs (NOW HIRING)

Origin

US Customer Success Manager

Brooklyn, NY · On-site

The role leads a team of Site Deployment Interns / Engineers on the ground in the US, and ensures ... Run weekly, monthly, and quarterly client reviews (written reports + in-person meetings) to keep ...

MSI Mold Builders

Internship

Cedar Rapids, IA · On-site

$20/hr

Our customers rely on us to design and build various types of steel and aluminum molds for ... In subsequent years, the reviews will occur every 90 days. * Provide exposure and opportunity for ...

Northland Telephone

Internship

Utica, NY · On-site

$17/hr

Applications are reviewed to determine if Northland can provide an opportunity that matches the ... Recognize impactful skills customer services approach to interacting with customer. * Identify full ...

Balance Claims LLC

Paid Internship

Indianapolis, IN · On-site

$30K - $36K/yr

Review incoming information for completeness at a high level and assist in routing tasks ... Experience working with CRM systems and project management workflows * Understanding of how ...

Balance Claims

Paid Internship

Indianapolis, IN · On-site

$30K - $36K/yr

Review incoming information for completeness at a high level and assist in routing tasks ... Experience working with CRM systems and project management workflows * Understanding of how ...

MSI Mold Builders

CNC Internship

Cedar Rapids, IA · On-site

$20/hr

Our customers rely on us to design and build various types of steel and aluminum molds for ... In subsequent years, the reviews will occur every 90 days. * Provide exposure and opportunity for ...

MSI Mold Builders

CNC Internship

Cedar Rapids, IA · On-site

Our customers rely on us to design and build various types of steel and aluminum molds for ... In subsequent years, the reviews will occur every 90 days. * Provide exposure and opportunity for ...

Unico Group Inc

Internship

Lincoln, NE · On-site

Review and audit current policies * Assist in research and preparation for client presentations ... Passionate about helping clients and providing excellent customer service. * Active listening ...

UNICO Group Inc

Internship

Lincoln, NE · On-site

Review and audit current policies * Assist in research and preparation for client presentations ... Passionate about helping clients and providing excellent customer service. * Active listening ...

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Internship Customer Review information

What are the key skills and qualifications needed to thrive as an Internship Customer Review specialist, and why are they important?

To thrive as an Internship Customer Review specialist, you need strong analytical skills, attention to detail, and a background in business, marketing, or communications. Familiarity with review management platforms, CRM systems, and data analysis tools is typically required. Excellent written communication, active listening, and adaptability help interns effectively address customer feedback and collaborate with teams. These skills ensure accurate analysis of customer sentiments and contribute to improved service and brand reputation.

What types of projects or tasks can an intern expect to work on in a Customer Review internship?

As a Customer Review intern, you will typically be involved in monitoring and analyzing customer feedback across various platforms, assisting in compiling reports on customer sentiment, and helping to identify trends or recurring issues. You may also participate in responding to customer reviews under supervision, collaborating with the customer support and marketing teams to address concerns or highlight positive feedback. This role offers hands-on experience in understanding customer experience, data analysis, and cross-functional communication, all of which are valuable skills for future roles in customer relations or marketing.

What is an Internship Customer Review?

An Internship Customer Review is an evaluation or feedback provided by customers or clients regarding the performance and service of interns within a company. These reviews help organizations assess the impact interns have on customer satisfaction, service quality, and overall business operations. They can provide valuable insights into how well interns interact with customers and contribute to the company’s goals. Such reviews are often used to improve internship programs and guide interns’ professional development.

What is the difference between Internship Customer Review vs Customer Service Representative?

AspectInternship Customer ReviewCustomer Service Representative
Required CredentialsTypically students or entry-level, no formal certification neededHigh school diploma or equivalent, some roles may require training
Work EnvironmentInternship setting, often in offices or retail environmentsCustomer-facing roles in various industries, including retail, call centers
Employer & Industry UsageUsed by companies to gather feedback from interns or early-career individualsCommon in retail, telecom, hospitality, and service sectors

In summary, Internship Customer Review focuses on gathering feedback from interns about their experience, often in a learning environment, while Customer Service Representative involves direct interaction with customers to resolve issues and provide support. Both roles are essential in customer-focused industries but differ in experience level and responsibilities.

What cities are hiring for Internship Customer Review jobs? Cities with the most Internship Customer Review job openings:
What are the most commonly searched types of Customer Review jobs? The most popular types of Customer Review jobs are:
What states have the most Internship Customer Review jobs? States with the most job openings for Internship Customer Review jobs include:
Internship Customer Review jobs near you
US Customer Success Manager

US Customer Success Manager

Origin

Brooklyn, NY • On-site

Full-time

Posted 24 days ago

Job description

About Origin
Origin (previously 10xConstruction) is building general-purpose autonomous robots for US construction to tackle rising costs, safety risks, and labour shortages. Our modular, multi-trade platform combines purpose-built hardware with real-time site intelligence to navigate complex environments and execute tasks with precision. Trained in high-fidelity simulation and already deployed on live sites, our robots deliver 5x faster execution, 250%+ margin expansion, and significant cost savings. Join India's most talent-dense robotics team consisting of individuals from IITs, Stanford, UCLA, etc.
About the role
The US Customer Success Manager owns the full deployment lifecycle of Origin's drywall finishing construction robot - from first assembly and commissioning through live site operations, operator training, customer reporting, and account expansion. The role leads a team of Site Deployment Interns / Engineers on the ground in the US, and ensures every robot is deployed safely, operates reliably, and delivers measurable value to the customer. The Customer Success Manager builds the operational systems, documentation, and support structures that allow Origin to scale robot deployments predictably and repeatably across US construction sites, driving ≥ 90% customer retention and on-time project delivery.
Key Responsibilities
  • Lead and develop a team of Site Deployment team in the US - hire, and coach them through live customer deployments.
  • Build the operator training program and certification framework - Robot Operator Guide, Technician / Forward Deployment Guide (FAQ + structured troubleshooting), and trainer certification criteria.
  • Own the end-to-end site readiness process for every customer engagement - site readiness checklist completed before robot arrival.
  • Maintain a standardized deployment timeline document for every engagement, covering setup, operation, and teardown.
  • Ensure site safety induction is completed by every Robot operator before accessing any construction site - enforce PPE, exclusion zones, and GC safety protocols.
  • Operate as the primary on-call escalation for live deployments - track issues and bugs from robot operations, follow the escalation matrix, and drive query resolution against an on-call first-response SLA.
  • Deliver a structured Deployment Performance Report after every engagement covering: time taken, area coverage, expected vs. delivered quality, rework rate, and human vs. robot contribution.
  • Run weekly, monthly, and quarterly client reviews (written reports + in-person meetings) to keep customers updated on project status.
  • Obtain customer sign-off at the conclusion of every deployment; collect structured feedback and translate it into formal product / process requirements for the engineering team.
  • Close the customer feedback loop - inform customers when their input has resulted in a product or process change.
  • Operate a robot scheduling system that prevents conflicts across concurrent deployments and tracks fleet utilization for resource planning.
  • Maintain zero unlogged safety incidents or near-misses across all deployments; ensure 100% of incidents and near-misses are reported within the required window.
  • Partner with internal teams to drive seamless deployments, rapid issue resolution, and measurable account expansion.

Required Qualifications and Skills
  • Bachelor's degree in Construction Management, Civil / Structural Engineering, Mechanical Engineering, or a closely related field - through a degree program, trade school, or equivalent hands-on field experience.
  • 4-6 years of experience in customer success, field service, deployment engineering, or operations - ideally with construction equipment, automation, or robotics in the US market.
  • Strong working knowledge of US construction sites - site safety protocols, PPE, GC / sub-contractor dynamics, and working around other trades on active jobs.
  • Customer-facing professionalism - can represent Origin in a customer review, conduct a deployment debrief, and manage expectations clearly and calmly.
  • Structured documentation skills - produces clear, consistent logs, reports, and checklists that others can use.
  • Working knowledge of drywall finishing (finish levels L0-L5 per GA-214, joint types, compound types, sanding technique) OR demonstrated ability to ramp on a construction trade quickly.
  • Available for active US site work, often 5 days/week during deployments, with flexible start times aligned to construction crew schedules.
  • Comfortable with on-call responsibility for live deployments; willing to travel to customer sites across the US during ramp.

Preferred Experiences
  • Direct trade experience in drywall installation, taping, finishing, or painting - professionally or through academic program fieldwork.
  • Prior experience training or supervising construction workers or tradespeople in new processes or tools.
  • Familiarity with NYC construction workflow - DOB permits, GC / sub relationships, union vs non-union dynamics, and project scheduling on high-rise residential and commercial jobs.
  • Experience in a customer-facing role at an early-stage hardware or robotics company - comfortable wearing multiple hats.
  • Experience scaling operational processes - documentation, checklists, escalation matrices, training certifications.

Preferred Skills
  • Customer success / account management
  • Standard Operating Procedure (SOP) and training material creation
  • Construction site safety management (OSHA awareness preferred)
  • Drywall finishing technique and quality assessment
  • Cross-functional collaboration with Operations, sales, and quality teams
  • Clear, structured written communication and reporting

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