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Internship Connectwise Jobs in Boston, MA (NOW HIRING)

Atlas Technica, LLC

Team Lead

Boston, MA · On-site

$90 - $120/hr

Supervise and support a team of Junior Systems Engineers and Interns. * Serve as an escalation ... Experience using the ConnectWise suite of products. * Experience supporting workloads within ...

Atlas Technica

Team Lead

Boston, MA · On-site +1

Supervise and support a team of Junior Systems Engineers and Interns. * Serve as an escalation ... Experience using the ConnectWise suite of products. * Experience supporting workloads within ...

Atlas Technica

Team Lead

Boston, MA · On-site +1

Supervise and support a team of Junior Systems Engineers and Interns. * Serve as an escalation ... Experience using the ConnectWise suite of products. * Experience supporting workloads within ...

Atlas Technica

Team Lead (Remote)

Boston, MA · Remote

Supervise and support a team of Junior Systems Engineers and Interns. * Serve as an escalation ... Experience using the ConnectWise suite of products. * Experience supporting workloads within ...

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Internship Connectwise information

See Boston, MA salary details

$9

$16

$23

How much do internship connectwise jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for internship connectwise in Boston, MA is $16.89, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $19.09 per hour, depending on experience, location, and employer.

What is an internship at ConnectWise?

An Internship at ConnectWise is a temporary position designed for students or recent graduates to gain practical work experience in the technology industry. Interns at ConnectWise typically work on real projects alongside experienced professionals, allowing them to develop technical and professional skills. The internship may cover areas such as software development, IT support, business operations, or marketing, depending on the student's interests and the company's needs. Participants often have opportunities to network, receive mentorship, and potentially transition into full-time roles after graduation.

What types of projects and responsibilities can I expect as an intern at ConnectWise?

As an intern at ConnectWise, you can expect to work on a variety of meaningful projects that align with your field of study, such as software development, IT support, business analysis, or marketing. Interns often collaborate closely with full-time team members, gaining hands-on experience with real-world tasks, participating in team meetings, and contributing to ongoing projects. You’ll have opportunities to learn industry best practices, receive mentorship from experienced professionals, and develop skills that are valuable for future career growth. The work environment at ConnectWise encourages learning and innovation, making it an excellent place to launch your career.

What are the key skills and qualifications needed to thrive as an intern at ConnectWise, and why are they important?

To thrive as an intern at ConnectWise, you typically need a foundational understanding of information technology or business principles, supported by relevant coursework or a related degree track. Familiarity with ConnectWise software suites, ticketing systems, and common business tools like Microsoft Office is often required. Strong problem-solving, communication, and adaptability help interns excel in dynamic team environments. These skills and qualifications are crucial for contributing effectively to projects, learning quickly, and preparing for potential full-time opportunities.

What is the difference between Internship Connectwise vs Internship Service Desk Technician?

AspectInternship ConnectwiseInternship Service Desk Technician
Required CredentialsBasic IT certifications, familiarity with ConnectWise platformIT certifications, help desk or support certifications
Work EnvironmentIT service management, software supportHelp desk, technical support
Employer & Industry UsageManaged service providers, IT firmsIT support companies, corporate IT departments
Search & Comparison IntentUnderstanding platform-specific internshipsEntry-level tech support roles

Internship Connectwise focuses on gaining experience with the ConnectWise platform used in IT service management, while Internship Service Desk Technician emphasizes general help desk support skills. Both roles prepare interns for entry-level IT positions but differ in platform specialization and work environment.

What are popular job titles related to Internship Connectwise jobs in Boston, MA?

For Internship Connectwise jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Internship Connectwise jobs in Boston, MA look for?

The top searched job categories for Internship Connectwise jobs in Boston, MA are:

Internship Connectwise jobs near you
Infographic showing various Internship Connectwise job openings in Boston, MA as of June 2026, with employment types broken down into 2% As Needed, 70% Full Time, and 28% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,126 per year, or $16.9 per hour.

Team Lead

Boston, MA • On-site

Atlas Technica, LLC
IT Services • 1 - 10 employees
Learn more about Atlas Technica, LLCexternal

$90 - $120/hr

Other

PTO

This job post has expired today. Applications are no longer accepted.

Job description

Position Name: Team Lead
Reports to: Client Technology Manager
Department: Support
Location: Open to Boston, MA or Stamford, CT
Type: Full-Time, Exempt

About Atlas Technica

Atlas Technica’s mission is to shoulder IT management, user support, and cybersecurity for our clients, which include hedge funds and other investment firms. Founded in 2016, we have grown year over year through our uncompromising focus on service.

We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our core values, thrive in and contribute to this environment, and consistently put the customer first.

Atlas Technica offers competitive compensation, comprehensive benefits, and great perks to our global team. We strive to maintain a professional yet friendly environment while supporting the professional development and career growth of our team members. Join Atlas Technica today!

Position Overview

We are seeking a Team Lead to join our rapidly growing Support department. This technical and supervisory role is responsible for leading a team of Junior Systems Engineers and Interns while supporting their performance, development, and day-to-day work.

The Team Lead will serve as an escalation point, provide technical guidance, oversee client-facing projects, and help strengthen the processes and services delivered by Atlas Technica. This role offers strong career development opportunities for an experienced IT professional who enjoys leading people, solving technical challenges, and supporting clients.

Responsibilities
  • Supervise and support a team of Junior Systems Engineers and Interns.
  • Serve as an escalation point for technical and nontechnical issues affecting the team.
  • Provide ongoing mentoring, coaching, and technical training.
  • Deliver clear and constructive feedback while managing employee performance and development.
  • Conduct regular one-on-one meetings and annual performance reviews for team members.
  • Review and approve paid time off requests and manage team time-entry requirements.
  • Own technical projects and provide oversight, guidance, recommended solutions, and consultative services to clients.
  • Manage the day-to-day relationship for a designated subset of clients in partnership with the managing Client Technology Manager.
  • Assist with client escalations and ensure issues are addressed appropriately.
  • Attend and actively participate in client meetings.
  • Participate in on-call escalation rotations.
  • Contribute to organizational initiatives designed to improve processes, technology, and service delivery for Atlas Technica and its clients.
Requirements

The ideal candidate will have at least two years of people-management experience and five years of professional IT experience in desktop support, systems engineering, systems administration, or a related technical function.

Additional qualifications include:

  • Experience providing end-user and desktop support for Microsoft Windows, Microsoft Office, desktop computers, and mobile devices.
  • Strong verbal and written communication skills.
  • Experience supporting a primarily Microsoft 365 environment, including:
    • Exchange Online
    • SharePoint Online
    • Microsoft Intune
    • Microsoft Entra ID/Azure Active Directory
    • Microsoft Teams
  • Knowledge of Microsoft Windows Server platforms, Active Directory, and Group Policy.
  • Familiarity with Citrix XenApp or a similar application-delivery platform.
  • Experience supporting Sophos or a similar endpoint threat-management solution.
  • Basic understanding of virtualization platforms such as VMware or Hyper‑V.
  • Understanding of networking concepts and technologies, including:
    • TCP/IP
    • LAN, DMZ, and WAN environments
    • DHCP and DNS
    • Routing and switching
    • Firewalls
  • Experience working in a managed service provider environment.
  • Demonstrated ability to lead, coach, and develop technical team members.
  • Strong ownership, judgment, accountability, and follow-through.
Desirable Qualities
  • Experience supporting clients within the financial services or alternative investment industries.
  • Familiarity with financial market applications such as Bloomberg, Thomson Reuters, FactSet, or Capital IQ.
  • Significant experience working in a managed service provider environment.
  • Experience using the ConnectWise suite of products.
  • Experience supporting workloads within Microsoft Azure or Amazon Web Services.
  • Experience with platforms and vendors such as:
    • Google Workspace
    • Box
    • Dropbox
    • Duo
    • Okta
    • AirWatch
  • Experience supporting Citrix XenApp or similar products.
  • Experience with cybersecurity solutions such as:
    • Carbon Black
    • Cylance
    • CrowdStrike
    • CyberHat
    • SentinelOne
  • Experience with Mimecast or other email security gateway solutions, such as Cisco IronPort or Proofpoint.
  • Advanced knowledge of storage and virtualization platforms, including:
    • Nimble
    • Pure Storage
    • NetApp
    • Dell EMC
    • VMware
    • Hyper‑V
    • Citrix Hypervisor/XenServer
Equal Employment Opportunity

Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, age, protected veteran status, disability status, or any other characteristic protected by applicable law.

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