ZipRecruiter

Log In

1

Internship Call Center Billing Jobs (NOW HIRING)

Monument Health

Call Center Specialist

Rapid City, SD · On-site

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 ... Verify insurance coverage and assist with billing questions. * Provide accurate information about ...

City of Amarillo, Texas

CALL CENTER AGENT

Amarillo, TX · On-site

$13.75 - $18/hr

Utility Billing REPORTS TO: Call Center Supervisor/ Utility Billing Manager SUPERVISORY WORK: SUMMARY Under the direct supervision of the Call Center Supervisor, a Call Center Agent is an individual ...

New

City of Amarillo Texas

CALL CENTER AGENT

Amarillo, TX · On-site

$13.75 - $18/hr

Utility Billing REPORTS TO: Call Center Supervisor/ Utility Billing Manager SUPERVISORY WORK: SUMMARY Under the direct supervision of the Call Center Supervisor, a Call Center Agent is an individual ...

TECO

Call Center Rep/Sr. Call Center Rep

Albuquerque, NM · On-site

$48K - $60K/yr

The Call Center Rep position pays between $43,040 and $53,800, and the Senior Call Center Rep ... Answers inbound phone calls from customers regarding billing inquiries and audits, account ...

New

TECO

Call Center Rep/Sr. Call Center Rep

Albuquerque, NM · On-site

$48K - $60K/yr

The Call Center Rep position pays between $43,040 and $53,800, and the Senior Call Center Rep ... Answers inbound phone calls from customers regarding billing inquiries and audits, account ...

previous pagenext page

Showing results 21-40

All JobsCall Center Billing JobsInternship Call Center Billing Jobs

Internship Call Center Billing information

What cities are hiring for Internship Call Center Billing jobs? Cities with the most Internship Call Center Billing job openings:
What are the most commonly searched types of Call Center Billing jobs? The most popular types of Call Center Billing jobs are:
What states have the most Internship Call Center Billing jobs? States with the most job openings for Internship Call Center Billing jobs include:
Internship Call Center Billing jobs near you

Call Center Specialist

Monument Health

Rapid City, SD • On-site

$17.79 - $21.58/hr

Full-time

Re-posted 22 days ago

Monument Health (South Dakota) rating

6.2

Company rating: 6.2 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

699th of 887 rated healthcare providers

Job description

Current Employees:

If you are a current Monument Health employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career"icon on your homepage.

Primary Location

Rapid City, SD USA

Department

CS Patient Call Center

Scheduled Weekly Hours

40Starting Pay Rate Range $17.79 - $21.58Call Center Specialist I $17.79-$20.45, Call Center Specialist II $18.77-$21.58

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

The Call Center Specialist serves as the first point of contact for patients, families, and providers. This role ensures accurate information, empathetic communication, and efficient resolution of inquiries related to appointments, insurance, billing, and healthcare services. Opportunity for performance-based bonuses tied to quality, efficiency, and patient satisfaction metrics. This position reports to the Call Center Supervisor(s).

Job Description

Essential Functions:

  • Answer inbound calls and respond to patient inquiries with professionalism and empathy.

  • Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems.

  • Verify insurance coverage and assist with billing questions.

  • Provide accurate information about healthcare services, policies, and procedures.

  • Document all interactions in compliance with HIPAA and organizational standards.

  • De-escalate complex issues for resolution.

  • Support outbound call campaigns (appointment reminders, follow-ups, patient satisfaction surveys).

  • Maintain performance metrics including call handling time, quality assurance, abandonment rates, and patient satisfaction scores.

  • Apply a systemic perspective to problem-solving, recognizing how call center operations impact patient care, compliance, and organizational efficiency.

  • All other duties as assigned.

Additional Requirements

Required:

Education - High School Diploma/GED Equivalent

Preferred:

Work Experience - 1-3 years Call Center Experience

Physical Requirements:
Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Possible exposure to blood, bodily fluids, or tissues.

Job Category

Revenue Cycle

Job Family

Registration and Scheduling

Shift

Requires the ability to work assigned schedules and hours as determined by the department

Employee Type

Regular
15 Corporate Services Division

Make a difference. Every day.

MonumentHealthis an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

What Monument Health (South Dakota) employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply