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Internship Call Center Billing Jobs (NOW HIRING)

millenniumsoft

Call Center Executive

Stuart, FL · On-site

$14 - $17.75/hr

Call Center experience is preferred ... Some medical billing or insurance is very helpful. * Paid training is provided. We are looking for ...

hr360

Call Center Agent

San Francisco, CA

$17.75 - $23.25/hr

The Call Center is a comprehensive initiative designed to streamline customer communication ... Documents billing notes and general medical appointment reminders on the appointment screen, as ...

millenniumsoft

Call Center Executive

Stuart, FL · On-site

$14 - $17.75/hr

Call Center experience is preferred ... Some medical billing or insurance is very helpful. * Paid training is provided. We are looking for ...

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Call Center Lead

Call Center Lead

Morton Comprehensive Health Services

Tulsa, OK • On-site

Full-time

Posted 7 days ago

Job description

  • Ensure call center staff are fully trained in all aspects of scheduling for the various service disciplines in courteous and professional manner.
  • Assists Front Office Billing Director with hiring of Call Center Representatives.
  • Be a contact for Call Center staff regarding Morton policies and procedures as well as Front Office policy and procedures as it relates to their job duties.
  • Assists Front Office Director with updates in Call Center training manuals, reference materials, and department staff daily/monthly schedule.
  • Motivate the Call Center team to achieve performance goals, deliver high quality customer service and to prevent problematic mistakes or issues.
  • Assists with patient transportation scheduling and driver dispatch.
  • Monitors call queues to ensure calls are being answered timely by Call Center representatives and they are managing their time effectively.
  • Compiles weekly/monthly call reports for Call Center representatives to analyze their performance levels.
  • Set team performance goals.

Job Qualifications:

  • High School Diploma / GED required.
  • Previous call center experience required
  • 2-3 Years of work experience at Morton Comprehensive Health Services preferred
    • Associates degree preferred.
    • Bilingual English/Spanish preferred.
    • Ability to work in a fast-paced environment.
    • Proficiency with Microsoft Office products – Outlook, Excel, and Word.
    • Know commonly used concepts, practices, and procedures in an ambulatory health center environment.
    • Proper phone etiquette knowledge and skills.
    • Ability to work independently as well as part of a team.
    • Demonstrated ability to work effectively with staff and the public.
    • Good oral and written communication skills.
    • Ability to multi-task and manage multiple projects
    • Professional appearance and demeanor
    • Required to maintain a high level of confidentiality.
      This position has been deemed a” Safety-Sensitive” position; therefore, Morton reserves the right to refuse to hire an applicant or may terminate an employee in a “Safety-Sensitive Position” who tests positive for medical marijuana even if he/she has a valid medical marijuana license.