Internship App Store Optimization Jobs (NOW HIRING)

Job Summary:
RingCentral is a global leader in agentic voice AI-powered business communications. They are seeking a Senior Product Manager for the AI Receptionist to own the product vision and strategy for a mobile and desktop application, focusing on enhancing user experience and driving engagement for solopreneurs.
Responsibilities:
• Own the end-to-end product vision, strategy, and roadmap for the AI Receptionist standalone mobile and desktop application.
• Define the solopreneur user journey from first download through activation, daily use, and retention — balancing simplicity with power.
• Identify and prioritize features that drive app store growth, ratings, and organic discovery, partnering with marketing and design.
• Ensure a seamless, consumer-grade experience across iOS, Android, and desktop, upholding RingCentral’s standard of “work as one from any location, on any device.”
• Own the app store go-to-market strategy: pricing tiers, free trial flows, in-app upgrade prompts, and subscription billing via App Store and Google Play.
• Drive conversion optimization across the freemium-to-paid funnel, using data and experimentation to improve activation rates.
• Partner with finance and legal teams on compliance with App Store billing policies, regional pricing, and tax requirements.
• Track and respond to app store reviews, ratings trends, and competitive positioning in the app marketplace.
• Define intelligent AIR agent behaviors tailored to solopreneur use cases: call answering, lead capture, appointment scheduling, and business hours management.
• Design intuitive setup and configuration flows that allow a non-technical solopreneur to go from download to live AI receptionist in minutes.
• Optimize voice and notification experiences for mobile-first contexts, applying principles of accessibility, tone, and natural dialog design.
• Collaborate with the AI Skills & Capabilities Sr. PM to bring new AI features to mobile surfaces as a first-class experience.
• Define and own the KPIs for mobile: DAU/MAU, activation rate, retention curves, churn, App Store rating, and subscription conversion.
• Leverage interaction data, behavioral analytics, and funnel analysis to inform product iterations and prioritization.
• Partner with design and research teams to run qualitative studies, usability tests, and A/B experiments.
• Drive continuous optimization of onboarding, core flows, and push notification strategies to maximize engagement.
• Partner closely with other PMs on mobile feature work affecting the broader AIR product surface.
• Work with engineering, design, data science, and marketing to ship high-quality experiences on aggressive timelines.
• Serve as the voice of the solopreneur customer in roadmap and planning discussions with leadership.
• Align with the broader RingCentral platform teams on shared infrastructure, auth, billing, and analytics capabilities.
Qualifications:
Required:
• Bachelor’s degree in Computer Science, Business, HCI, or a related field; equivalent practical experience welcomed.
• 5+ years of product management experience, with at least 2 years owning a consumer or prosumer mobile app (iOS and/or Android).
• Experience with App Store and Google Play distribution, including in-app purchases, subscription models, and store optimization.
• Strong consumer UX instincts — you know what 'delightful' feels like and can translate it into crisp product requirements.
• Proven ability to define and track product KPIs, run A/B experiments, and make data-informed decisions.
• Excellent communication and stakeholder management skills; comfortable presenting to executives and influencing cross-functionally.
Preferred:
• Familiarity with AI-powered products or conversational assistants is a strong plus.
• Bonus: experience in SMB or solopreneur markets, or with freemium-to-paid conversion at scale.
Company:
RingCentral provides cloud business communications and contact center software for calling, messaging, video, and meetings. Founded in 2003, the company is headquartered in Belmont, USA, with a team of 5001-10000 employees. The company is currently Late Stage.