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Bertram Communications

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Field Service Technician

Random Lake, WI · On-site

$18 - $24/hr

Field Service Technician - Wireless Internet (WISP) Company: Bertram Communications LLC Locations ... provider in Wisconsin. We don't just install internet; we bridge the digital divide for our ...

Bertram Communications

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Field Service Technician

Sheboygan, WI · On-site

$18 - $24/hr

Field Service Technician - Wireless Internet (WISP) Company: Bertram Communications LLC Locations ... provider in Wisconsin. We don't just install internet; we bridge the digital divide for our ...

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Bertram Communications

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Field Service Technician

Sheboygan, WI · On-site

$18 - $24/hr

Field Service Technician - Wireless Internet (WISP) Company: Bertram Communications LLC Locations ... provider in Wisconsin. We don't just install internet; we bridge the digital divide for our ...

New

Bertram Communications

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Field Service Technician

Grafton, WI · On-site

$18 - $24/hr

Field Service Technician - Wireless Internet (WISP) Company: Bertram Communications LLC Locations ... provider in Wisconsin. We don't just install internet; we bridge the digital divide for our ...

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NEOGOV - Test

1SQAutosend

Los Angeles, TX

$10.25 - $12.75/hr

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Surf Internet

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We believe high-speed, reliable internet service is the great equalizer. We're on a mission to transform the future of our region by building an unparalleled network and providing world- class ...

Resound Networks LLC

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Pampa, TX · On-site

$16 - $18/hr

Resound Networks LLC. is a growing wireless internet service provider (WISP) that is servicing cities throughout Texas, New Mexico and soon to be more! We are looking for a driven individual to join ...

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As of Jun 7, 2026, the average hourly pay for internet service provider in the United States is $18.91, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $25.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Internet Service Provider, and why are they important?

To succeed as an Internet Service Provider (ISP) professional, you need expertise in networking, telecommunications, and IT infrastructure, often supported by degrees in computer science or certifications like Cisco CCNA. Familiarity with network management tools, fiber optic technologies, and customer support systems is essential. Strong problem-solving, communication, and customer service skills help address technical issues and ensure client satisfaction. These abilities are crucial for maintaining reliable service delivery, troubleshooting network problems, and supporting customer needs in a competitive market.

What are some common challenges faced by technicians working for an Internet Service Provider (ISP)?

Technicians at ISPs often encounter challenges such as troubleshooting complex connectivity issues, managing high volumes of customer requests, and keeping up with rapidly evolving technology standards. They frequently work in the field, which may involve varied weather conditions and travel between client locations. Effective communication skills are crucial, as technicians need to explain technical solutions to customers and collaborate with network engineers and support teams to resolve escalated issues.

What is an Internet Service Provider (ISP)?

An Internet Service Provider (ISP) is a company or organization that provides individuals and businesses with access to the internet. ISPs offer various types of connections, such as broadband, DSL, fiber optic, or satellite, depending on your location and needs. They may also provide additional services like email accounts, web hosting, and customer support. ISPs act as the gateway between your device and the global internet, enabling you to browse websites, stream media, and use online services.
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Field Service Technician

Field Service Technician

Bertram Communications

Random Lake, WI • On-site

$18 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

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Job description

Job Title: Field Service Technician - Wireless Internet (WISP)

Company: Bertram Communications LLC

Locations: Random Lake, WI, (moving to downtown Sheboygan, WI) in 2026 | Shawano, WI

Employment Type: Full-Time

Compensation: $18.00 - $24.00 per hour (Starting pay based on experience)

Benefits: Medical, Dental, Vision, 401(k) Match, PTO, Paid Training

The Opportunity

Are you a hands-on professional who loves working outdoors and isn't afraid of heights? Join Bertram Communications, the fastest-growing wireless provider in Wisconsin. We don’t just install internet; we bridge the digital divide for our neighbors in underserved communities.

Why Join the Bertram Team?

  • Paid Technical Training: No telecom experience? No problem. We provide full onsite training.
  • Comprehensive Benefits: 85% of health premiums paid by the company; 100% of dental/vision covered.
  • Retirement Security: 401(k) with a 4% company match.
  • Career Growth: We promote from within—today’s technician is tomorrow’s Field Lead or Tower Climber.
  • The Outdoors is Your Office: Skip the cubicle and enjoy the best views in Wisconsin from rooftops and silos.

What You’ll Do

As a Field Service Technician, you are the face of our company and the hero who brings high-speed connectivity to our customers.

  • Installation: Set up high-speed wireless equipment (dishes and radios) on residential and commercial rooftops.
  • Cabling: Run and secure ethernet lines from the outdoor equipment to the indoor router.
  • Technical Setup: Align radios for peak signal performance and configure basic home Wi-Fi networks.
  • Troubleshooting: Diagnose connectivity issues and perform equipment maintenance to ensure a 5-star customer experience.

What We’re Looking For

  • Comfort with Heights: You must be confident working on ladders and rooftops (up to 30 feet).
  • Mechanical Aptitude: Experience with power tools and basic hand tools is required.
  • Backgrounds: Experience in Roofing, Siding, Satellite Install (Dish/DirecTV), or Construction is a huge plus!
  • Tech Savvy: Familiarity with basic networking (IP addresses, routers) or a strong willingness to learn.
  • Reliability: Valid Driver’s License and a clean driving record (you will operate a company vehicle).
  • Grit: Ability to work outdoors in all types of Wisconsin weather.

About Bertram Communications

Founded in 2003 and based in Random Lake, we are a forward-thinking WISP (Wireless Internet Service Provider) dedicated to dependable service. We pride ourselves on a hardworking, team-oriented environment where every employee helps improve the lives of our community members.

Apply today to start your career in the high-demand field of Telecommunications!

Company Description

Founded in 2003 and based in Random Lake, we are a forward-thinking WISP (Wireless Internet Service Provider) dedicated to dependable service. We pride ourselves on a hardworking, team-oriented environment where every employee helps improve the lives of our community members.