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Internet Service Provider Jobs (NOW HIRING)

Internet Support Specialist - Bilingual

$17.50 - $22.50/hr

A Day in the Life as an Bilingual Internet Support Specialist A Bilingual Internet Support ... Provide a consistently high level of service to existing IdeaTek customers * Collaborate with ...

Internet Support Specialist - Bilingual

Wichita, KS · On-site

$15.25 - $19.75/hr

A Day in the Life as an Bilingual Internet Support Specialist A Bilingual Internet Support ... Provide a consistently high level of service to existing IdeaTek customers * Collaborate with ...

Internet Support Specialist - Bilingual

Buhler, KS · On-site

$14.75 - $19/hr

A Day in the Life as an Bilingual Internet Support Specialist A Bilingual Internet Support ... Provide a consistently high level of service to existing IdeaTek customers * Collaborate with ...

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... services. No experience? No problem--we provide paid training and promote based on performance. What You'll Earn * Paid training * Performance pay after training * Top installers earn $1,500+ per ...

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Be Seen First

... services. No experience? No problem--we provide paid training and promote based on performance. What You'll Earn * Paid training * Performance pay after training * Top installers earn $1,500+ per ...

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1SQAutosend

Los Angeles, TX · On-site

$10.25 - $12.75/hr

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Internet Service Provider information

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How much do internet service provider jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for internet service provider in the United States is $18.91, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $25.96 per hour, depending on experience, location, and employer.

How much do internet service providers make?

Internet service providers (ISPs) typically generate revenue through subscription fees for internet access, with profits varying based on customer base, infrastructure costs, and market competition. Salaries for ISP employees, such as network technicians or customer service representatives, generally range from $40,000 to $80,000 annually, depending on experience and location.

What are the key skills and qualifications needed to thrive as an Internet Service Provider, and why are they important?

To succeed as an Internet Service Provider (ISP) professional, you need expertise in networking, telecommunications, and IT infrastructure, often supported by degrees in computer science or certifications like Cisco CCNA. Familiarity with network management tools, fiber optic technologies, and customer support systems is essential. Strong problem-solving, communication, and customer service skills help address technical issues and ensure client satisfaction. These abilities are crucial for maintaining reliable service delivery, troubleshooting network problems, and supporting customer needs in a competitive market.

What are some common challenges faced by technicians working for an Internet Service Provider (ISP)?

Technicians at ISPs often encounter challenges such as troubleshooting complex connectivity issues, managing high volumes of customer requests, and keeping up with rapidly evolving technology standards. They frequently work in the field, which may involve varied weather conditions and travel between client locations. Effective communication skills are crucial, as technicians need to explain technical solutions to customers and collaborate with network engineers and support teams to resolve escalated issues.

How can I make $2000 a week working from home?

An Internet Service Provider professional can increase earnings by offering specialized services such as network setup, troubleshooting, or consulting remotely, often requiring technical skills and certifications. Building a client base through online platforms or freelance marketplaces can help reach higher income levels, but consistent $2000 weekly income typically requires multiple clients or high-value contracts.

How can I become an internet service provider?

Becoming an internet service provider (ISP) involves obtaining the necessary licenses and permits, investing in infrastructure such as servers and network equipment, and establishing agreements with backbone providers. It also requires technical knowledge of networking, regulatory compliance, and often significant capital investment to build and maintain the network infrastructure.

What jobs pay 4000 a week without a degree?

In the internet service provider industry, roles such as sales managers, network technicians, or installation supervisors can sometimes earn around $4,000 weekly through commissions, bonuses, or overtime, especially with experience and specialized skills. These positions often require technical knowledge, certifications, or strong sales abilities but may not always require a college degree. High earnings typically depend on performance, location, and the company's compensation structure.

What is an Internet Service Provider (ISP)?

An Internet Service Provider (ISP) is a company or organization that provides individuals and businesses with access to the internet. ISPs offer various types of connections, such as broadband, DSL, fiber optic, or satellite, depending on your location and needs. They may also provide additional services like email accounts, web hosting, and customer support. ISPs act as the gateway between your device and the global internet, enabling you to browse websites, stream media, and use online services.
More about Internet Service Provider jobs
What cities are hiring for Internet Service Provider jobs? Cities with the most Internet Service Provider job openings:
What states have the most Internet Service Provider jobs? States with the most job openings for Internet Service Provider jobs include:
What job categories do people searching Internet Service Provider jobs look for? The top searched job categories for Internet Service Provider jobs are:
Infographic showing various Internet Service Provider job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 17% Part Time, 1% Temporary, and 11% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $39,333 per year, or $18.9 per hour.
Internet Support Specialist - Bilingual

Internet Support Specialist - Bilingual

IdeaTek

Remote

$17.50 - $22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 24 days ago


Job description

Job Type
Full-time
Description
We're small-town techies and Kansans at heart, committed to helping our communities thrive through fast, reliable internet. We didn't start broadband to build a business-we built a business to bring broadband to Kansans. When you call us, you'll reach a real, local person who cares.
We offer an inspiring environment with meaningful work, where employees are encouraged to think creatively and deliver exceptional service.
A Day in the Life as an Bilingual Internet Support Specialist
A Bilingual Internet Support Specialist spends the day supporting customers by listening to their needs and providing meaningful solutions through troubleshooting IdeaTek's wireless, fiber internet, and phone services. They deliver exceptional customer service with empathy, patience, and kindness, ensuring customers feel supported every step of the way.
Throughout the day, they partner with internal teams to resolve issues efficiently, identify recurring themes, and share recommendations for process improvements. Proactive follow-up with customers helps ensure solutions are complete and expectations are exceeded.
Location:
This position offers work location flexibility (remote/hybrid) if you live in Kansas, Oklahoma, Missouri, Florida, Tennessee or Arizona. Our offices are located in Wichita, Buhler and Fowler Kansas.
What You'll Do
Key responsibilities include:
  • Troubleshoot wireless, fiber internet, and phone services to resolve customer issues accurately and efficiently
  • Provide a consistently high level of service to existing IdeaTek customers
  • Collaborate with internal teams to ensure timely resolutions and positive customer outcomes
  • Identify trends or recurring issues and share insights to support process improvements
  • Proactively follow up to confirm issues are resolved and expectations are met
  • Demonstrate empathy, patience, and professionalism in every customer interaction

What We're Looking For
To be considered for this role, you'll need the following required qualifications:
  • Experience in a customer service role (such as call center, help desk, or high-volume support), with a strong aptitude for technical troubleshooting.
  • Availability to work M-F 8a-5p during training and then 9a-6p as the regular work schedule, with occasional weekend coverage as needed.
  • Ability to work effectively in a collaborative, team-oriented environment
  • Fluent in Spanish and English

What Will Help You Stand Out
  • Previous experience in a technical support, help desk, or internet service provider (ISP) environment
  • Familiarity with CRM, ticketing, or customer support systems
  • Experience explaining technical concepts in a clear, customer-friendly way

Desired Attributes
Beyond the qualifications, these attributes are what make someone a great fit for our team:
  • Strong problem-solving skills with a genuine desire to find solutions
  • Demonstrated ability to think creatively when helping others
  • High attention to detail with a focus on accuracy and follow-through
  • Commitment to delivering service that consistently exceeds expectations

Why Join IdeaTek?
IdeaTek is a cutting-edge telecommunications company dedicated to bringing fast, reliable internet to underserved communities. We're a passionate team of innovators and problem-solvers committed to making a difference in the lives of our customers. At IdeaTek, we value our employees and foster a culture of collaboration, growth, and community involvement.
A few of the key ways we strive to make employees feel valued include:
  • Competitive pay + bonus potential
  • Medical, dental, vision, life, and 401k with match
  • Free coaching/counseling for employees & families
  • Free internet service (if available in your area) or internet reimbursement
  • Tuition reimbursement for personal and professional growth
  • Community engagement opportunities
  • Culture that values results, effort, and integrity

Our Core Values
  • We are Trustworthy - We build confidence through transparency, follow-through, and dependability.
  • We count on Big Thinkers - We don't just imagine the future-we create it with bold, actionable ideas.
  • We have a Resilient Spirit - We embrace challenges, bounce back from setbacks, and keep striving for more.
  • We stand on Belief - We believe everyone deserves access to technology that helps them learn, grow, and thrive.
  • We foster Connectedness - Our work goes beyond broadband-we build real connections within our team and our communities.
  • We drive Innovation - We're always looking for ways to improve and redefine what's possible.

If you're ready to make an impact and grow your career with IdeaTek, we'd love to hear from you. Apply today!
This role is not eligible for Visa sponsorship.
This role is not eligible for relocation.
Salary and benefits commensurate with experience.
Equal Opportunity Employer.
This employer uses E-Verify.