Field Service Technician
Resound Networks
Do you enjoy working both indoors and outdoors, staying active, and interacting with people? Are you looking for a role where you have independence, control over your success, and the opportunity to grow? Do you take pride in solving problems and delivering a great customer experience?
If so, Resound Networks is looking for you.
Resound Networks is a rapidly growing Internet Service Provider (ISP) serving cities and rural communities across multiple states. We are a team-driven organization focused on one mission: Get customers connected and keep customers connected.
We are seeking a motivated and reliable Field Service Technician to join our team. This role is critical to our success and directly impacts customer satisfaction every day.
What You Should Know Up Front
No experience required — we will train you
This is not an office or IT desk job
This role is physically demanding and requires working outdoors in various weather conditions
You must be willing to work hard, stay active, and continuously learn
If you’re looking for a desk job, this is not the role.
If you’re looking for a career where you can grow and take ownership, this is it.
Schedule
Wednesday – Saturday (4/10 schedule)
This schedule may evolve over time based on business needs
Overtime may be available based on workload but is not guaranteed
What You’ll Do
Install internet service for new customers and complete all required documentation
Perform service calls to troubleshoot and resolve customer issues
Conduct site surveys to determine optimal installation solutions
Educate customers on Wi-Fi performance and best practices for their home
Ensure all work meets Resound quality and safety standards
Maintain company equipment, tools, and inventory
Complete jobs efficiently while delivering a high-quality customer experience
What We’re Looking For
Strong work ethic and willingness to learn
Ability to work independently and stay accountable
Customer-focused mindset with strong communication skills
Basic computer knowledge
Problem-solving and troubleshooting ability
Good judgment and decision-making skills
Ability to work in indoor and outdoor environments
Preferred Experience (Not Required)
Cable, telecom, or low-voltage experience
General labor, construction, or maintenance background
Military or field service experience
Customer service experience
Why Resound Networks?
Paid training — no experience needed
Clear path for growth and advancement
A fast-growing company with long-term career potential
A team that values accountability, quality, and performance
If you’re ready to work hard, learn a valuable skillset, and build a career—not just get a job—we want to hear from you.
Company Description
Resound Networks LLC is a growing internet service provider (ISP) serving over 500 communities across 8 states. Resound offers reliable and affordable high-speed internet services to residential and business customers. We are looking for a dynamic individual to join our growing team.