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Internet Customer Service Jobs in Georgia (NOW HIRING)

Hennessy Auto Group

Customer Service Representative

Atlanta, GA · On-site

$15.75 - $21.25/hr

Respond to Internet Lead Service Requests. * Ensure quality customer service through professionalism and timely responses. * Serve as liaison between customers and the service department. * Assist in ...

Cintas

Customer Service Representative

Suwanee, GA · On-site

$15 - $20.25/hr

Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet * Experience with ... and services that help keep their customers' facilities and employees clean, safe, and looking ...

Cintas

Customer Service Representative

Suwanee, GA · On-site

$15 - $20.25/hr

Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet * Experience with ... and services that help keep their customers' facilities and employees clean, safe, and looking ...

Smurfit Westrock

Coord, Customer Service

Smyrna, GA · On-site

$17.50 - $23/hr

General Information Job ID ATR64096 Posting Job Title Coord, Customer Service Locations GA Smyrna ... internet effectively. * Ability to collaborate effectively with cross-functional teams. * Basic ...

Westrock

Coord, Customer Service

Smyrna, GA · On-site

$17.50 - $23/hr

General Information Job ID ATR64096 Posting Job Title Coord, Customer Service Locations GA Smyrna ... internet effectively. * Ability to collaborate effectively with cross-functional teams. * Basic ...

NISSAN MORROW LLC

BDC SALES

Morrow, GA · On-site

$14.25 - $19/hr

Contact Customers using scripts to schedule appointments for Sales and Service. * Confirm scheduled ... Contact Internet Customers via email and phone to schedule an appointment. * Follow up on Internet ...

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How much do internet customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for internet customer service in Georgia is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.64 per hour, depending on experience, location, and employer.

What is an internet customer service representative?

An Internet Customer Service representative is a professional who assists customers online through channels such as email, live chat, and social media. Their primary responsibilities include answering inquiries, resolving issues, processing orders, and providing information about products or services. They play a crucial role in ensuring customer satisfaction and maintaining a positive brand image for companies that do business online. These representatives must have strong communication skills and be comfortable with technology to effectively help customers in a digital environment.

How does an internet customer service representative typically collaborate with other departments to resolve customer issues?

Internet Customer Service representatives often work closely with technical support, billing, and sales teams to address a wide variety of customer concerns. When a customer's issue goes beyond general troubleshooting, representatives escalate the case to specialized departments or coordinate with team members to find a timely solution. Effective communication and clear documentation are essential to ensure a seamless handoff and resolution process. This cross-functional collaboration not only helps resolve customer issues efficiently but also provides valuable insight into common pain points, which can lead to service improvements.

What are the key skills and qualifications needed to thrive as an internet customer service representative, and why are they important?

To thrive as an Internet Customer Service Representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is commonly required. Patience, active listening, and a positive attitude are essential soft skills that help build rapport with customers and resolve issues efficiently. These competencies are vital for delivering high-quality service, maintaining customer satisfaction, and supporting business reputation in a digital environment.

What are popular job titles related to Internet Customer Service jobs in Georgia?

For Internet Customer Service jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Internet Customer Service jobs in Georgia look for?

The top searched job categories for Internet Customer Service jobs in Georgia are:

Internet Customer Service jobs near you
Infographic showing various Internet Customer Service job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,013 per year, or $15.9 per hour.

Customer Service Representative

Hennessy Auto Group

Atlanta, GA • On-site

$15.75 - $21.25/hr

Full-time

Re-posted 7 days ago

Job description

The CSR at Hennessy Collision of Atlanta contacts all leads from multiple sources to set service appointments and follows up with customers to ensure an excellent customer experience. This role plays a large role in ensuring a smooth and excellent customer service experience with our service department.
What you'll do:
  • Manage a high volume of customer inquiries by phone, email, text and chat.
  • Respond to Internet Lead Service Requests.
  • Ensure quality customer service through professionalism and timely responses.
  • Serve as liaison between customers and the service department.
  • Assist in generating daily reports and logs as requested by management
  • Assist in generating daily reports and logs as requested by management.t and accurate..
  • Maintain a current knowledge of coupons, direct mail pieces and all service advertising sent out by the manufacturer.
  • Follow up with "No Show" Customers.
  • Confirm daily appointments.
  • Follow up with all service customers to ensure they are happy with their service experience.
  • Meet daily guidelines given in regards to set appointments, shows, and outbound calls.
  • Contact customer based on current marketing incentives and recommended services for vehicles.
  • All other duties as assigned.

Hennessy is proud to serve our community with a set of core values which guide our daily decisions and actions. They are:
  • Accountability - We take ownership of our words, actions, results, and commitments.
  • Teamwork - We are better when we work together.
  • Kindness - We show compassion and care for others.
  • Grit - We have the heart and determination to see it through.
  • Integrity - We are trustworthy, honest, and do what's right.
  • Curiosity - We ask questions to seek understanding.

Requirements
What we expect:
  • Maintain a valid Georgia driver's license with an acceptable driving record
  • Submit to a background and drug screen
  • Ability to build rapport with clients with a friendly but professional demeanor
  • Excellent phone, organization, written and oral skills
  • Proficient with Microsoft Word, Excel and outlook
  • Motivated and a positive attitude
  • Call Center Experience preferred
  • Dealership Experience preferred

We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN & passing drug test at a certified testing facility). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.

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