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International Chat Jobs (NOW HIRING)

Victaulic

International Account Coordinator

Easton, PA · On-site

Customer Care International Account Coordinator LOCATION : Customer Care, Commerce Park REPORTS TO ... Perform quote and order processing, handle all telephone, email, and/or chat inquiries ensuring the ...

City and County of Denver

$32 - $36/hr

... web chat, airport paging, email, and social media. Additionally, provides support at concourse and terminal information booths, the international arrivals facility, and other public areas of the ...

Denver

$32 - $36/hr

... web chat, airport paging, email, and social media. Additionally, provides support at concourse and terminal information booths, the international arrivals facility, and other public areas of the ...

Denver Int'l. Airport

$32 - $36/hr

... web chat, airport paging, email, and social media. Additionally, provides support at concourse and terminal information booths, the international arrivals facility, and other public areas of the ...

Expand International

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Customer Service Representative (CSR)

Stratford, CT · On-site

$21 - $23/hr

Expand International of America, Inc. About Us: At Expand International, we thrive in a fast-paced ... Engage with customers via phone, email, chat, exuding energy and enthusiasm, while providing ...

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How much do international chat jobs pay per year?

As of Jun 15, 2026, the average yearly pay for international chat in the United States is $53,212.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,000.00 and $63,000.00 per year, depending on experience, location, and employer.

What is an International Chat job?

An International Chat job involves communicating with customers from different countries via online chat platforms. Responsibilities typically include answering inquiries, resolving issues, and providing support in real time. Strong typing skills, proficiency in multiple languages (if required), and excellent customer service abilities are essential. This role is often found in industries like customer support, e-commerce, and tech services, allowing businesses to assist global clients efficiently.

What are some common challenges faced by International Chat Support Specialists?

International Chat Support Specialists often navigate challenges such as language barriers, cultural differences, and varying time zones when communicating with customers from around the world. Additionally, handling multiple chat conversations simultaneously while ensuring accuracy and professionalism can require excellent multitasking and organizational skills. Many professionals in this role find success by proactively learning about different cultures and continuously improving their language proficiency. The fast-paced nature of chat support means adaptability and quick problem-solving abilities are essential for providing timely, high-quality service.

What are the key skills and qualifications needed to thrive in the International Chat position, and why are they important?

To thrive as an International Chat Support Specialist, you need strong written communication skills in multiple languages, proficiency in customer service, and relevant educational background or experience. Familiarity with customer relationship management (CRM) platforms, chat support software, and multilingual typing tools is highly valued. Cultural sensitivity, patience, and the ability to multitask efficiently are standout soft skills in this position. These qualifications are crucial for providing high-quality, real-time support to a diverse, global customer base through live chat channels.

More about International Chat jobs
What are the most commonly searched types of International Chat jobs? The most popular types of International Chat jobs are:
What job categories do people searching International Chat jobs look for? The top searched job categories for International Chat jobs are:
International Chat jobs near you

Customer Service Advisor - Email and Chat - Onsite Greenville, SC

Transcom Limited

Greenville, SC

$17/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Transcom rating

5.5

Company rating: 5.5 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

368th of 428 rated business services

Job description

General Information
Location
Greenville, SC
Job ID
11551
Job Category
Customer Service Representative (CSR)
Language Requirement
English
Description & requirements
Description
Are you a great communicator?
Are you able to effectively communicate through chat and email?
Do you love helping people and sharing your knowledge?
Do you want to grow your career with a company that rewards your hard work?
What's in it for YOU!
  • $17.00 per hour, starting pay rate
  • Monthly performance-based incentives, potential
  • Onsite in our Greenville, SC office
  • Position as a Transcom employee (not an independent contractor)
  • Paid Vacation
  • Pay options to meet your needs: Daily Pay, Bi-Weekly Pay, Direct Deposit, and Pay Cards
  • Health Benefits for you and your family, including medical, dental, vision
  • 401(k) Investment options with employer match opportunities
  • Employee Assistance Program
  • Ability to develop your skills and grow your career
  • An opportunity to work for a company passionate about people
  • Career advancement
Join our Transcom Family as a Chat and Email Customer Service Agent at our Greenville, SC location!
In this full-time employee role, you'll support our client's customers with answering questions about their insurance benefits and billing issues using chat, email, and voice.
What we are looking for:
We've got an exciting career opportunity for you, if you can:
  • Provide patience and empathy to callers that need support
  • Effortlessly engage with callers, actively listen, analyze their need, and provide superior service
  • Comfortably navigate multiple applications to research solutions
  • Multitask in systems while patiently providing step-by-step instructions with a focus on accuracy and timeliness
  • Calmly provide conflict resolution and navigate frustrated customer situations with an aptitude for service-orientation and social perceptiveness
  • Work independently with discipline and motivation to succeed in a call center environment where you work onsite
  • Work in a highly structured environment with strict adherence to your assigned full-time schedule supporting high-volume chat, email, and voice calls from customers
  • Work at a desk, wearing an approved wired headset for the duration of a full-time schedule in order to talk to customers in a high-volume, fast-paced, and sometimes stressful environment
Requirements
The following items are mandatory pre-employment requirements and/or skills that are required to be successful in this role. The skills listed are skills that must be used daily and for a prolonged period of time, up to the full duration of your scheduled shift.
  • At least 18 years or older
  • High School Diploma, or equivalent
  • Able to successfully pass a criminal background check
  • Reasonable driving distance to the Greenville, SC site
  • Able to work onsite at 650 Executive Center Dr. Greenville, SC 29615
  • Able to work a full-time work week, with overtime opportunities, as needed
  • Able to maintain 100% strict adherence to the assigned schedule
  • Able to work a variety of shifts influenced by current business needs (including evenings, weekends, and holidays)
  • Able to work full-time hours, with reliable attendance, as outlined in the assigned schedule
  • Strong computer knowledge, including ability to accurately type at least 25 wpm
  • Excellent English written and verbal communication skills
  • Courteous and friendly with a high level of professionalism
  • Willingness to follow procedures and adhere to policies
  • Able to communicate information and ideas so others will understand and able to exchange accurate information in these situations
  • Able to multitask applications while talking to multiple customers in chat, via email, or on the phone
  • Able to thrive in a fast-paced, time-pressured, dynamic work environment taking back-to-back calls, chats, and emails
  • Able to actively listen to customer needs and demonstrate empathy - this includes having problem sensitivity - solve customer problems and be sensitive to others while doing it
  • Highly adept at working with a high frequency of conflict situations, as well as upset customers
  • Ability to work in an environment where you must sit, reach, communicate (verbally and electronically), type, read, multitask, and concentrate in a prolonged setting
  • Able to use your hands to handle, control, or feel objects, tools, or controls
  • Previous call center experience, preferred
  • Experience with healthcare, insurance, and billing support, preferred

Location On-site
This role is located at: 650 Executive Center Dr. Greenville, SC 29615.
What Life at Transcom is like!
Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents. We are 30,000+ customer experience specialists at over 90 contact centers across 28 countries, delivering services in 33 languages to international brands in various industry verticals.
At Transcom, we're relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That's just how we are at Transcom. Here we care, and root for each other. You're included, just as you are, from day one. And with the right mindset, there's no end to how far we can go together.
We are the voice of our clients. We are Transcom.
We are passionate about people and look forward to meeting you!

What Transcom employees say

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