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Intern Technical Support Engineer 3 Jobs (NOW HIRING)

Vivotek USA Inc

Technical Support Engineer

San Jose, CA

$60K - $70K/yr

Technical Support Engineer Job Overview: We are seeking a Technical Support Engineer. To build strong relations and provide support as needed for our existing and new customers and make our business ...

Assa Abloy

Technical Support Engineer

Austin, TX · On-site

An Amazing Career Opportunity for a Technical Support Engineer!! Location: Austin, Texas Job ID ... A minimum of three years in progressively responsible technical positions. * Demonstrated expertise ...

Securiti.ai

Technical Support Engineer

Concord, NC

We are looking for Technical Support Engineers for our global customer success organization to provide post-sales technical support to Securiti customers. Securiti has been widely recognized as an ...

ORS Partners

Support Engineer III

Malvern, PA

The Support Engineer III (Sr. Technical Support Analyst) is a member of the Client Support Organization and reports to a Sr. Support Manager. The Support Engineer III handles Tier 3-4 technical ...

Fortinet

Technical Support Engineer

Sunnyvale, CA

$88K - $107K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet

Technical Support Engineer

Sunnyvale, CA

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet

Technical Support Engineer

Sunnyvale, CA

$88K - $107K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet

Technical Support Engineer

Sunnyvale, CA

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Kalepa

Technical Support Engineer

OR · Remote

$85K - $135K/yr

USA (Remote) Kalepa is looking for an exceptional Technical Support Engineer with 3-5 years of experience in B2B SaaS technical support, customer-facing engineering, or a similar customer-facing ...

10Beauty

Technical Support Engineer

Burlington, MA · On-site

$100K - $115K/yr

Participate in weekend support coverage as part of the regular schedule (Wednesday-Sunday on retail hours) What You Have: * 3+ years of experience in technical support, support engineering, technical ...

Keyfactor, Inc.

Technical Support Engineer

OR · Remote

Bachelor's degree or equivalent practical experience. * 3+ years of hands-on technical support or engineering experience in a customer-facing environment. * Proven ability to manage multiple customer ...

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As of Jun 7, 2026, the average hourly pay for intern technical support engineer 3 in the United States is $19.31, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.91 per hour, depending on experience, location, and employer.
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Technical Support Engineer

Vivotek USA Inc

San Jose, CA

$60K - $70K/yr

Full-time

Medical, Retirement

Posted yesterday

Job description

VIVOTEK USA Inc. (TAIEX: 3454), founded in Taiwan in 2000, is a global, technology-driven IP surveillance solutions provider that aims to provide the most trusted intelligent surveillance solutions to society. Due to the company’s expansive technological capabilities in image, audio and AI, system integrators count on VIVOTEK to address end users’ needs for intelligent security, control, and management solutions. The company specializes in IP cameras, video management software, and edge AI video analytics. VIVOTEK has formed strategic alliances worldwide and works with over 180 authorized distributors across more than one hundred countries, with regional offices in U.S., Netherlands, India, Mexico, and Japan. In 2017, the company joined Delta Group, a global leader in power and thermal management solutions, to serve as the security and intelligence core for the Delta Building Automation Business.

Job Title: Technical Support Engineer

Job Overview: We are seeking a Technical Support Engineer. To build strong relations and provide support as needed for our existing and new customers and make our business grow. Providing customers with good services is the core philosophy and within our gene. The individual will support the team with the customer’s technical issues via phone call, e-mail, remote session or on-site support. Technical Support Engineer is responsible for handling advanced technical issues, or cases in critical situations. They may take over cases from junior support engineer.

Responsibilities:

  • Responsible for handling advanced technical issues including but not limited in hardware, software and cloud.
  • Assist junior support engineer to troubleshooting
  • Understanding how customers are using our product, what is their system architecture and propose solutions to optimize customer’s system.
  • Creating/maintaining knowledge base/how to article/instruction for the product, to provide better customer to the customer.
  • Take customer satisfaction as a priority, support TSE team leader review and improve support processes to enhance efficiency and effectiveness.
  • Other duties as assigned.

Qualifications:

  • 5+ years of experience in CCTV/video security equipment industry
  • Bachelor’s degree in computer programming, audio/visual or related field.
  • Excellent technical experience of higher-end CCTV, Access Control systems, VSaaS, VMS and other security equipment
  • Excellent customer-centric mindset with problem-solving abilities.
  • With accountability, follow up items until it is complete.
  • With accountability, follow up items until it is complete.
  • Position requires to be onsite.
  • Additional duties relating to the job may be added at the Manager’s discretionary.

Benefits:

  • Comprehensive training and ongoing professional development opportunities.
  • Health insurance, retirement plans, and other benefits.
  • Opportunities for career advancement and growth within the company.
  • Positive and collaborative work environment with a supportive team culture.

If you are passionate about being technical and enjoy building relations with customers, we encourage you to apply for this exciting opportunity to join our dynamic team. Please submit your resume outlining your relevant experience and why you are a great fit for this role. We look forward to hearing from you!

Apply