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At NorthBay Health, this internship opportunity is classified as a temporary opportunity for 8-12 weeks, in the Marketing / Community Service department. It is designed to be a learning and exposure opportunity for the intern in a real-life working environment. The intern will have to opportunity to meet, interact, observe and be exposed to real-life business situations as well as contribute to a work product. Under the supervision of a mentor, the Intern will interact with staff in the department, spending time with each major area and observing what and how work is performed. The intern will also participate in activities and initiatives related to operations practice, supporting strategic initiatives as they relate to continuity of service, compliance, regulatory and professional standards, fostering collaborative interdisciplinary relationships as well as offering support for strategic service line needs. Additional duties will be assigned to the Intern based on level of understanding of practice management responsibilities. 

                                                PRIMARY JOB DUTIES

1. Be open to observation, learning and following operation's workers and management.

2. Be willing to share knowledge and experiences with those around you.

3. Assists with projects and may participate in work-groups.

4. Assists on some work assignments.

5. Attends meetings as requested.

6. May be asked to do a presentation to department team or leader at the end of internship, learnings, and key takeaways from experience.

7. Performs other duties as assigned.

Interpersonal Skills and Values

Demonstrates NorthBay Health's True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care.

Why NorthBay Health

NorthBay Health is an independent, nonprofit health system serving the Napa, Solano, and Yolo County regions. We are expanding access to care across our communities through two acute-care hospitals, including a Level II Trauma Center and a Level III NICU maternity unit, along with a cancer center, urgent care locations, and a growing network of primary and specialty care clinics.

We provide advanced services in cardiovascular care, neuroscience, orthopedics, surgery, and outpatient specialties. NorthBay Health is nationally recognized for quality care, including Magnet with Distinction designation for nursing and multiple U.S. News and World Report high performing recognitions.

We are committed to being the trusted healthcare partner of choice and offer an environment where employees can grow, contribute meaningfully, and support the health of our communities.

NorthBay Health Benefits Options

NorthBay Health offers a comprehensive benefits package based on established eligibility requirements. Benefits may include medical, dental, and vision insurance, life, disability, and long-term care coverage, paid time off including vacation, sick leave, holidays, and bereavement, a 403(b) retirement plan with employer match, education reimbursement for eligible roles, professional development and training programs, Employee Assistance Program, wellness programs, recognition programs, shift differentials, and market-based compensation review and increases subject to approval and organizational performance.

Compensation Structure

NorthBay Health uses a structured compensation framework. Staff-level positions use a step-based system (Steps 1-5) based on years of directly related experience, with Step 5 representing 20 or more years of experience in the role. Manager level and above positions are paid a fixed annual base salary and are eligible for a variable incentive compensation plan. Physician compensation is structured based on specialty and role requirements.

Remote Work Disclosure

NorthBay Health is primarily an onsite organization due to the nature of healthcare. Some roles may allow hybrid or remote work based on business needs.

Remote work is not supported in Washington, Ohio, Wyoming, North Dakota, Puerto Rico, the U.S. Virgin Islands, or outside of the United States.

Notice to Recruitment Agencies

NorthBay Health utilizes a managed service provider (MSP) for agency partnerships and is not currently engaging external recruiting firms outside of established agreements. We do not accept unsolicited resumes or third-party candidate submissions. Please do not contact NorthBay Health employees, leaders, physicians, or hiring managers regarding recruitment or job postings.

More Information

Visit NorthBay Health Careers for recruitment FAQs and additional information.

1. Education: Enrolled and have completed a minimum of one year, or completion of a Baccalaureate Degree in Healthcare Administration, or Business Administration Management is preferred. 

 2.       Experience:  None required.

 3.       Skills: Proficiency in Microsoft Word, Excel, and Outlook requires excellent oral and written communication skills required. Must be well organized, be able to set priorities, work independently as an effective team member.  Demonstrates effective time management skills. Must have critical thinking skills and be open to learning. Individual must be highly collaborative, be willing to assume new responsibilities as needed, accept accountability, build effective relationships, and operate effectively under pressure.  Confidence, integrity, skilled communications, and a sense of humor are also essential.  Maintains the utmost confidentiality related to items from the work setting. Appearance is professional. 

 4.       Interpersonal Skills:  Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence. 

 5.     Hours of Work:  Monday through Friday, variable according to business needs. Determined by manager.