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Intern Call Center Representative Jobs in Washington

Advantia Health

Call Center Representative

Washington, DC · On-site

$19 - $23/hr

Reiter, Hill & Johnson is seeking a full-time Call Center Representative for our Chevy Chase, MD location. This role will be responsible for greeting, registering and scheduling patients while ...

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Intern Call Center Representative information

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How much do intern call center representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for intern call center representative in Washington is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.45 and $19.61 per hour, depending on experience, location, and employer.

Can you work remotely as an intern call center representative?

Intern call center representatives can often work remotely, depending on the company's policies and the nature of the role. Remote work typically requires good communication skills, a reliable internet connection, and familiarity with call center software. Availability for remote work varies by employer and position requirements.

How do you get an intern call center representative job with no experience?

To secure an intern call center representative position with no experience, focus on developing strong communication and customer service skills, and highlight any relevant coursework or volunteer work on your resume. Entry-level roles often require a positive attitude, basic computer skills, and the ability to learn quickly, making internships accessible to beginners. Applying to companies that offer training programs or internships designed for students or entry-level candidates can improve your chances.

What does an intern call center representative do?

An Intern Call Center Representative supports the operations of a call center by assisting customers over the phone, answering questions, and resolving basic issues. They are typically responsible for handling inquiries, providing information about products or services, and escalating more complex issues to senior staff. Interns in this role learn effective communication skills, customer service best practices, and gain hands-on experience in a fast-paced environment. This position often serves as an entry point for those interested in a career in customer service or related fields.

What can an intern call center representative expect in terms of training and mentorship during their internship?

Intern Call Center Representatives typically receive structured training that covers company policies, customer service best practices, and software tools used for handling calls. Most call centers pair interns with experienced agents or supervisors who provide on-the-job guidance, feedback, and support. This mentorship helps interns develop communication skills, learn effective problem-solving techniques, and gradually take on more complex customer inquiries. Regular check-ins and performance reviews are common, ensuring interns are supported as they build confidence and competence in the role.

What are the key skills and qualifications needed to thrive as an intern call center representative, and why are they important?

To thrive as an Intern Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer applications is typically expected. Active listening, patience, and a customer-focused attitude are essential soft skills that set top performers apart. These competencies are crucial for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive company image.

What are the most commonly searched types of Call Center Representative jobs in Washington?

The most popular types of Call Center Representative jobs in Washington are:

Intern Call Center Representative jobs near you

Lead Call Center Representative

Advantia Health

Chevy Chase, MD

$23 - $24/hr

Full-time

Re-posted 28 days ago

Job description

Reiter, Hill & Johnson is seeking a full-time Lead Call Center Representative for our Chevy Chase, Mayland office. This role will be responsible for greeting, registering and scheduling patients while working closely with practice providers and staff to ensure an exceptional patient experience. Reiter, Hill & Johnson has 3 office locations in Chevy Chase, MD, Falls Church, VA, and Washington, D.C. The hours for this role would be a Monday-Friday position with the hours of 7:45 a.m.- 4:30 p.m.

Job Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

  • Works directly under the Call Center Supervisor's supervision.
  • Oversees and monitors the call center operations when the Supervisor is unavailable.
  • Provides answers and guidance to staff with appointment schedule changes/conflicts.
  • Serves as a liaison for any/all patient situations, including upset and dissatisfied patients.
  • Oversees new hire training.
  • Assists with reports and other projects.

Qualifications:

  • High school diploma or GED required; Associate's degree preferred.
  • Minimum two (2) years of experience in a customer support role held in a medical/clinical office setting.
  • Experience with EMR, computerized scheduling and registration systems including Athena, Greenway and Phreesia.
  • Strong phone and verbal communication skills along with active listening.
  • Customer focus and adaptability to different personality types.
  • Ability to multitask, set priorities, and manage time effectively.
  • Able to occasionally travel during the work week.

About Reiter, Hill & Johnson:

Reiter, Hill & Johnson is a comprehensive obstetrics and gynecology practice with fourteen physicians, four nurse practitioners, a team of excellent sonographers, a large support staff, and the most-up-to-date equipment. For over forty years we have helped women in the Washington, DC metropolitan area deliver healthy babies and live healthier lives. Reiter, Hill & Johnson provides medical and surgical care focused on women's reproductive systems including preventative well woman care, pregnancy and prenatal care, childbirth, screening and treatment of disease, family planning, and menopause. Learn more at: www.rhjn-obgyn.com.

About Advantia Health:

To provide the highest quality patient care available, Reiter, Hill & Johnson is partnered with Advantia Health. Advantia is transforming healthcare for all women - setting a higher standard of care and convenience while reducing unnecessary costs. Compassion and value inspire everything we do. We take time to listen, answer questions completely, and offer helpful technology between visits so that our patients are empowered and at ease. Alongside coordinated care, Advantia is pioneering care models that align incentives with the best interests of women and their families.

Please note: Advantia Health is dedicated to providing unparalleled healthcare to our customers by employing the most highly-qualified individuals. If you are selected for further consideration, you will be subject to a background investigation. COVID-19 and Flu vaccination is a required condition of employment.

Advantia Health is an Equal Opportunity Employer that is committed to global diversity: It is a place where good people want to work, and customers want to continue to engage in EOE M/F/D/V.

Employment Type: FULL_TIME

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