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Intern Call Center Representative Jobs in Washington

ROCS Grad Staffing

Be Seen First

Call Center Representative

Rockville, MD · On-site

$24 - $28/hr

A Call Center Representative plays a key role in customer service by handling inbound or outbound calls to assist customers. Here's a general for this role: Job Title: Call Center Representative Job ...

ROCS Grad Staffing

Call Center Representative

Rockville, MD · On-site

$16.25 - $20.50/hr

A Call Center Representative plays a key role in customer service by handling inbound or outbound calls to assist customers. Here's a general for this role: Job Title: Call Center Representative Job ...

Virginia Heart

Call Center Representative

Fairfax, VA · On-site

$19 - $23/hr

At Virginia Heart, we are looking for a Patient Services Representative who provides superior ... The Patient Services Specialist Office Scheduler works within our Patient Services Center (Call ...

Neighborhood Health

Call Center Representative

Alexandria, VA · On-site

$17 - $21.25/hr

Under the supervision of the Patient Access Manager in conjunction with the Call Center Lead, receive calls from patients and help them with their appointment needs. Promoting ANHSI services by ...

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All JobsIntern Call Center Representative JobsIntern Call Center Representative Jobs in Washington

Intern Call Center Representative information

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How much do intern call center representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for intern call center representative in Washington is $18.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.45 and $19.61 per hour, depending on experience, location, and employer.

Can you work remotely as an intern call center representative?

Intern call center representatives can often work remotely, depending on the company's policies and the nature of the role. Remote work typically requires good communication skills, a reliable internet connection, and familiarity with call center software. Availability for remote work varies by employer and position requirements.

How do you get an intern call center representative job with no experience?

To secure an intern call center representative position with no experience, focus on developing strong communication and customer service skills, and highlight any relevant coursework or volunteer work on your resume. Entry-level roles often require a positive attitude, basic computer skills, and the ability to learn quickly, making internships accessible to beginners. Applying to companies that offer training programs or internships designed for students or entry-level candidates can improve your chances.

What does an intern call center representative do?

An Intern Call Center Representative supports the operations of a call center by assisting customers over the phone, answering questions, and resolving basic issues. They are typically responsible for handling inquiries, providing information about products or services, and escalating more complex issues to senior staff. Interns in this role learn effective communication skills, customer service best practices, and gain hands-on experience in a fast-paced environment. This position often serves as an entry point for those interested in a career in customer service or related fields.

What can an intern call center representative expect in terms of training and mentorship during their internship?

Intern Call Center Representatives typically receive structured training that covers company policies, customer service best practices, and software tools used for handling calls. Most call centers pair interns with experienced agents or supervisors who provide on-the-job guidance, feedback, and support. This mentorship helps interns develop communication skills, learn effective problem-solving techniques, and gradually take on more complex customer inquiries. Regular check-ins and performance reviews are common, ensuring interns are supported as they build confidence and competence in the role.

What are the key skills and qualifications needed to thrive as an intern call center representative, and why are they important?

To thrive as an Intern Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer applications is typically expected. Active listening, patience, and a customer-focused attitude are essential soft skills that set top performers apart. These competencies are crucial for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive company image.

What are the most commonly searched types of Call Center Representative jobs in Washington?

The most popular types of Call Center Representative jobs in Washington are:

Intern Call Center Representative jobs near you

Call Center Representative

ROCS Grad Staffing

Rockville, MD • On-site

$24 - $28/hr

Full-time

Medical, Dental, Vision

Posted 14 days ago

Be Seen First

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Job description

Job description:


A Call Center Representative plays a key role in customer service by handling inbound or outbound calls to assist customers. Here’s a general job description for this role:


Job Title: Call Center Representative


Job Summary: As a Call Center Representative, you will serve as the first point of contact for customers, providing exceptional customer service through phone, email, or chat. You will be responsible for addressing inquiries, resolving complaints, processing orders, and providing information about the company’s products and services.


Key Responsibilities:


Answer incoming calls and respond to customer inquiries efficiently and professionally.

Provide accurate information regarding products, services, and policies.

Handle and resolve customer complaints in a calm and professional manner.

Assist with order placement, cancellations, returns, and other customer requests.

Escalate unresolved issues to the appropriate department or supervisor.

Document customer interactions, transactions, and follow-up actions.

Maintain a high level of customer satisfaction by providing timely responses and support.

Meet or exceed performance metrics, such as call handling time and customer satisfaction scores.

Stay updated on product and service knowledge to offer the best solutions to customers.

Requirements:


High school diploma or equivalent; some positions may require post-secondary education.

Proven customer service experience, preferably in a call center environment.

Strong communication skills, both verbal and written.

Proficiency in using call center software and CRM systems.

Ability to multitask and handle high call volumes efficiently.

Problem-solving skills and attention to detail.

Patience and the ability to remain calm under pressure.

Flexibility to work shifts, including evenings, weekends, and holidays, as needed.

Preferred Skills:


Bilingual abilities (if applicable to the customer base).

Experience with specific CRM or telephony systems.

Prior experience in the same industry (e.g., tech support, healthcare, retail).