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Intensive Supervision Appearance Program Jobs (NOW HIRING)

The GEO Group

Program Manager, Immigration

Lorton, VA · On-site

$80K/yr

Responsible for operational and financial oversight of an Intensive Supervision Appearance Program (ISAP) office in compliance with contractual obligations. Maintains frequent and timely ...

The GEO Group

Program Manager, Immigration

Lorton, VA · On-site

$80K/yr

Responsible for operational and financial oversight of an Intensive Supervision Appearance Program (ISAP) office in compliance with contractual obligations. Maintains frequent and timely ...

GEO Group

Receptionist Bilingual Spanish

Honolulu, HI

$15.50 - $19.75/hr

Responsibilities Provides administrative and clerical support for an Intensive Supervision Appearance Program (ISAP) office. Primary Duties and Responsibilities: * Greets and communicates with ISAP ...

GEO Group

Receptionist Bilingual Spanish

Minneapolis, MN

$16.50 - $21/hr

Provides administrative and clerical support for an Intensive Supervision Appearance Program (ISAP) office. Primary Duties and Responsibilities: * Greets and communicates with ISAP program ...

GEO Group

Receptionist Bilingual Spanish

Escondido, CA

$16.50 - $21/hr

Responsibilities Provides administrative and clerical support for an Intensive Supervision Appearance Program (ISAP) office. Primary Duties and Responsibilities: * Greets and communicates with ISAP ...

GEO Group

Receptionist Bilingual Spanish

Little Rock, AR

$15 - $19.25/hr

Provides administrative and clerical support for an Intensive Supervision Appearance Program (ISAP) office. Primary Duties and Responsibilities: * Greets and communicates with ISAP program ...

GEO Group

Receptionist Bilingual Spanish

Orlando, FL

$14.75 - $18.75/hr

Responsibilities Provides administrative and clerical support for an Intensive Supervision Appearance Program (ISAP) office. Primary Duties and Responsibilities * Greets and communicates with ISAP ...

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Intensive Supervision Appearance Program information

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How much do intensive supervision appearance program jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for intensive supervision appearance program in the United States is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $28.85 per hour, depending on experience, location, and employer.

What is the Intensive Supervision Appearance Program (ISAP)?

The Intensive Supervision Appearance Program (ISAP) is an alternative to detention program run by U.S. Immigration and Customs Enforcement (ICE) for certain noncitizens who are awaiting immigration court proceedings. ISAP uses a combination of case management, regular check-ins, electronic monitoring (such as GPS ankle bracelets or phone apps), and other tools to ensure participants appear for court dates and comply with immigration requirements. The program aims to reduce detention costs and support compliance while allowing individuals to remain in the community during their immigration process.

What is the difference between Intensive Supervision Appearance Program vs Probation Officer?

AspectIntensive Supervision Appearance ProgramProbation Officer
CredentialsTypically requires a high school diploma or equivalent; some roles may need a bachelor's degreeRequires a bachelor's degree in criminal justice, social work, or related field; often requires certification
Work EnvironmentSupervises offenders in community settings, often with strict monitoring and frequent check-insWorks in offices or court settings, overseeing probationers and coordinating rehabilitation efforts
Employer & IndustryOperated by criminal justice agencies, focusing on offender supervisionEmployed by courts, probation departments, or criminal justice agencies

The Intensive Supervision Appearance Program focuses on closely monitoring offenders through frequent check-ins and strict supervision, often with less formal education requirements. Probation Officers have a broader role in supervising offenders, developing rehabilitation plans, and working within the criminal justice system. Both roles are essential in offender management but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an Intensive Supervision Appearance Program (ISAP) Case Specialist, and why are they important?

To thrive as an ISAP Case Specialist, you need a background in social work, criminal justice, or a related field, along with knowledge of case management principles and immigration processes. Familiarity with case management software, GPS monitoring systems, and secure data handling protocols is typically required. Strong interpersonal communication, cultural sensitivity, and problem-solving abilities help foster trust and compliance among diverse participants. These skills ensure effective supervision, adherence to legal requirements, and the successful support of program participants.

What are some common challenges faced by case specialists in the Intensive Supervision Appearance Program (ISAP)?

Case specialists in the ISAP often encounter challenges such as managing high caseloads, effectively communicating with participants from diverse backgrounds, and ensuring compliance with strict reporting requirements. The role requires keen attention to detail and strong organizational skills to track participant progress and maintain thorough documentation. Additionally, building trust with participants while upholding program guidelines can be demanding but is crucial for successful outcomes.
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Intensive Supervision Appearance Program jobs near you
Infographic showing various Intensive Supervision Appearance Program job openings in the United States as of May 2026, with employment types broken down into 2% Internship, 2% As Needed, 85% Full Time, 4% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $49,701 per year, or $23.9 per hour.
Receptionist Bilingual Spanish

Receptionist Bilingual Spanish

The GEO Group

Escondido, CA • On-site

$20/hr

Full-time

Posted 19 days ago

The GEO Group rating

6.9

Company rating: 6.9 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

15th of 41 rated prisons

Job description

Overview

Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants.


Responsibilities

Summary:

Provides administrative and clerical support for an Intensive Supervision Appearance Program (ISAP) office.

Primary Duties and Responsibilities:

  • Greets and communicates with ISAP program participants, community visitors, agency personnel and general visitors.
  • Ensures that program participants are properly checked in for office visits.
  • Answers the phones and directs calls appropriately.
  • Maintains program participant case records on the computer system by performing data entry.
  • Maintains files and other related documentation.
  • Assists the Program Manager and Case Specialists with case coordination, communication with the contracting agency and routine clerical tasks.
  • Coordinates transportation services for program participants.
  • Performs other duties as assigned.

Qualifications

Minimum Requirements:

  • High School Diploma or GED.
  • At least two (2) years of work experience in a similar position, including experience working with multi-cultural contacts preferred.
  • Ability to pass a federal background check and obtain a suitability determination.
  • United States citizenship required.
  • Must live in the United States three (3) of the last five (5) years (military and study abroad accepted).
  • Bilingual Spanish required.
  • Good computer skills.
  • Effective communication skills with internal and external contacts.
  • Good interpersonal skills. Ability to deal tactfully with the public.
  • Sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies.
  • Ability to deal with multi-cultural contacts with sensitivity.
  • Good organizational skills.
  • Attention to detail.
  • Working knowledge of Microsoft Word, Excel and Outlook.
  • Ability to work with computers and the necessary software typically used by the department.

Working Conditions: Encountered on a regular basis as part of the work this job performs.

  • Typical office environment.
  • Some local travel may be required.
  • Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine.
  • Ability to use hands and fingers to perform data entry.

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