YOUR ROLE
The Supervisor, Integrated Investment is a mid-level leader responsible for overseeing a team of media professionals and ensuring the successful planning, buying, execution, and performance tracking of media campaigns. This role blends tactical media buying expertise with team leadership and client-facing responsibilities. The Supervisor serves as a key liaison between internal teams and external media partners, ensuring operational excellence, strategic alignment, and continual campaign performance improvement.ย
You will lead campaign development, guide junior staff, and provide senior-level support across a portfolio of accounts, while maintaining strong vendor relationships and driving innovation. At XM, it's more than just doing the job, it's about doing things the right way and living our values of Trust, Reason, and Happiness, day in and day out.
This role requires a candidate with proximity to our NYC office. We offer a hybrid work setting with employees working both onsite and from home.ย
RESPONSIBILITIES:
Campaign Tactical Planning & Executionย
- Translate media strategies into actionable investment plans aligned with client goals and audience insights
- Review and fine tune media plan recommendations for Director review
- Review and approve buys, authorizations, and placements created by junior team members
- Ensure all campaigns are executed on time, within budget, and in accordance with client expectations
- Manage the tactical mix of media channels (g., Linear TV, CTV, Digital, Audio, OOH, Social, Programmatic, Influencer, Content, Experiential) depending on campaign needs
- Work with the Planning, Analytics and Biddable team to ensure investments are data-informed and measurable
Client Management & Communication
- Serve as a day-to-day junior-level client contact for all campaign-related issues, optimizations, and strategic discussions
- Lead relevant client presentations and status meetings, articulating campaign performance, investment decisions, and recommendations
- Troubleshoot any campaign issues and provide timely resolutions and updates
- Partner with Planning Teams to align media investment with brand objectives and business KPIs
Vendor & Partner Relationshipsย
- Build and maintain strong relationships with media vendors and platforms
- Lead negotiations for optimal rates, value-adds, sponsorships, and inventory packages
- Stay updated on market conditions, media trends, and opportunities for innovation or test-and-learn campaigns
- Evaluate vendor proposals and recommend new partners or platforms to test
Performance & Reportingย
- Oversee and guide the creation of reporting deliverables by junior team members
- Analyze campaign performance data and extract actionable insights
- Lead post-campaign analyses and work with analytics teams to measure ROI, efficiency, and engagement
- Present learnings and optimization plans to internal stakeholders
ย Media Buy Financial Stewardshipย ย
- Ensure financial accuracy and timeliness in billing, invoicing, and reconciliation processes
- Track and manage campaign budgets, pacing, and forecasts
- Maintain internal documentation and ensure compliance with agency processes and client contracts (Investment Trackers, Pacing, Dashboards, etc)
ย Team Leadership & Developmentย
- Supervise and mentor a team of Assistants and Buyers, providing guidance, feedback, and performance evaluations
- Oversee day-to-day responsibilities of junior staff, ensuring quality control, timeline adherence, and best practices
- Foster a collaborative, inclusive, and growth-oriented team culture
- Participate in training new team and department members
- Act as a resource for problem-solving, workload balancing, and process improvement
ย Qualifications:
- 5 years of agency media planning/buying experience
- Deep understanding of both traditional and digital media channels, pricing models, and performance metrics
- Strong client-service orientation and ability to build trust with senior stakeholders
- Prior experience managing and mentoring junior staff
- Excellent project management, communication, and organizational skills
- Strategic mindset and a passion for media innovation and industry trends
- Proficient in tools like Excel, OneStrata, Nielsen, Comscore, Google Campaign Manager, and Excel; High-level understanding of Social platforms and DSPs
Salary range $80 - $95k. Compensation is determined on the skills, qualifications and tenure of the applicant
This role requires a candidate with proximity to our NYC office. We offer a hybrid work setting with employees working both onsite and from home.ย