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Intake Specialist Jobs in Racine, WI (NOW HIRING)

Rogers Behavioral Health

Intake Specialist

Milwaukee, WI · On-site

$17.50 - $23.50/hr

Intake Specialist The Intake Specialist serves as a patient advocate and facilitates the process that allows for access to life changing care for members of the community. The Intake Specialist is a ...

Rogers Behavioral Health

Intake Specialist

West Allis, WI · On-site

$17.25 - $23.25/hr

The Intake Specialist serves as a patient advocate and facilitates the process that allows for access to life changing care for members of the community. The Intake Specialist is a professional who ...

Rogers Behavioral Health

Intake Specialist

West Allis, WI

$17.25 - $23.25/hr

The Intake Specialist serves as a patient advocate and facilitates the process that allows for access to life changing care for members of the community. The Intake Specialist is a professional who ...

Rogers Behavioral Health

Intake Specialist

West Allis, WI · On-site

$17.25 - $23.25/hr

The Intake Specialist serves as a patient advocate and facilitates the process that allows for access to life changing care for members of the community. The Intake Specialist is a professional who ...

AdaptHealth

Intake Specialist

New Berlin, WI · On-site

$17.50 - $23.25/hr

Intake Specialist Opportunity At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives - beyond the hospital and at home. With ...

AdaptHealth LLC

Intake Specialist

New Berlin, WI · On-site

$17.50 - $23.25/hr

Responsible Environmental Stewardship About the Role Intake Specialist The Intake Specialist plays a vital role in supporting patient access to care by coordinating referrals, reviewing clinical ...

AdaptHealth LLC

Intake Specialist

New Berlin, WI · On-site

$17.50 - $23.25/hr

Responsible Environmental Stewardship About the Role Intake Specialist The Intake Specialist plays a vital role in supporting patient access to care by coordinating referrals, reviewing clinical ...

AdaptHealth LLC

Intake Specialist

New Berlin, WI · On-site

$17.50 - $23.25/hr

Responsible Environmental Stewardship About the Role Intake Specialist The Intake Specialist plays a vital role in supporting patient access to care by coordinating referrals, reviewing clinical ...

AdaptHealth, LLC

Intake Specialist

New Berlin, WI · On-site

$17.50 - $23.25/hr

Responsible Environmental Stewardship About the Role Intake Specialist The Intake Specialist plays a vital role in supporting patient access to care by coordinating referrals, reviewing clinical ...

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All JobsIntake Specialist JobsIntake Specialist Jobs in Racine, WI

Intake Specialist information

See Racine, WI salary details

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How much do intake specialist jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for intake specialist in Racine, WI is $19.51, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.39 per hour, depending on experience, location, and employer.

What is an intake specialist?

An Intake Specialist is a professional who serves as the initial point of contact for clients or patients in various settings such as healthcare, legal, or social services. They are responsible for gathering information, assessing client needs, and ensuring that individuals are directed to the appropriate services or resources. Intake Specialists play a key role in streamlining the process for clients by conducting interviews, completing necessary documentation, and sometimes verifying insurance or eligibility. Their work helps organizations efficiently manage new cases and provide timely assistance to those seeking help.

What is an intake specialist?

An intake specialist works in the medical field to direct a client or patient to the services they need. Intake specialists can work in various industries and workplaces, including hospitals, clinics, mental health facilities, and even law firms. As an intake specialist, your responsibilities include maintaining paperwork on a patient’s medical needs and history and directing them towards the proper facility. You also work with a patient’s family to help inform your understanding of a patient. Other duties include coordinating appointment times for clinical staff. It is your job to maintain documentation of all patient information and acquire referral sources necessary to bill and collect for your services.

What are some common challenges faced by intake specialists during the client onboarding process?

Intake Specialists often encounter challenges such as managing high call volumes, gathering complete and accurate information from clients, and addressing sensitive or urgent client needs efficiently. Balancing empathy with efficiency is key, as you'll frequently interact with individuals in stressful situations. Additionally, collaborating effectively with other departments to ensure smooth handoffs and clear communication can be demanding but is essential for seamless client onboarding.

What are the key skills and qualifications needed to thrive as an intake specialist, and why are they important?

To thrive as an Intake Specialist, you need strong organizational skills, attention to detail, and a background in customer service or social services, often supported by a relevant associate’s or bachelor’s degree. Familiarity with case management software, electronic medical records (EMR), and data entry systems is commonly required. Excellent interpersonal communication, active listening, and problem-solving abilities help Intake Specialists connect with clients and accurately assess their needs. These skills ensure that client information is gathered efficiently and accurately, supporting effective service delivery and a positive client experience.

What is the difference between Intake Specialist vs Medical Secretary?

AspectIntake SpecialistMedical Secretary
Required CredentialsHigh school diploma; some roles may require certification in healthcare or customer serviceHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Employer & Industry UsageHealthcare providers, insurance companiesMedical practices, hospitals, clinics
Primary ResponsibilitiesGathering patient information, scheduling, initial patient contactManaging appointments, handling correspondence, administrative tasks

While both roles work in healthcare settings, an Intake Specialist primarily focuses on collecting patient information and scheduling, whereas a Medical Secretary handles administrative tasks like managing appointments and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, but their specific duties differ.

Is an intake specialist a receptionist?

An intake specialist is a role that involves gathering client information, verifying eligibility, and coordinating initial appointments, often in healthcare or social services settings. While both roles may involve front-desk duties, an intake specialist typically requires specific knowledge of the field and may handle more detailed documentation and communication tasks than a receptionist. The roles can overlap but are generally distinct in responsibilities and skill requirements.

What are the duties of an intake specialist?

An intake specialist is responsible for collecting client information, verifying eligibility, and documenting case details to facilitate service delivery. They often communicate with clients via phone or in person, use data management systems, and ensure accurate and timely processing of intake forms and documentation.
More about Intake Specialist jobs

What job categories do people searching Intake Specialist jobs in Racine, WI look for?

The top searched job categories for Intake Specialist jobs in Racine, WI are:

What cities near Racine, WI are hiring for Intake Specialist jobs?

Cities near Racine, WI with the most Intake Specialist job openings:

Intake Specialist jobs near you
Infographic showing various Intake Specialist job openings in Racine, WI as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $40,590 per year, or $19.5 per hour.

Intake Specialist

Rogers Behavioral Health

Milwaukee, WI • On-site

$17.50 - $23.50/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 3 days ago

Rogers Behavioral Health rating

6.0

Company rating: 6.0 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

748th of 898 rated healthcare providers

Job description

Intake Specialist

The Intake Specialist serves as a patient advocate and facilitates the process that allows for access to life changing care for members of the community. The Intake Specialist is a professional who serves as the first point of contact at the facility for all patients and families seeking services. Intake Specialists work within a collaborative team including physicians, providers, other intake specialists and many other members of a multidisciplinary team. The Intake Specialist gains career experience to develop and progress with a nationally recognized behavioral health leader.

Job Responsibilities:

Welcome patients and caregivers, ensuring a positive and seamless admission process.

Collect, verify, and input medical, insurance, and demographic information with accuracy.

Explain and complete admission paperwork, obtaining required signatures (e.g., patient rights, consent forms).

Register patients and manage documents using the Cerner system.

Conduct safety checks and assist with belongings searches as needed.

Manage patient interactions in crisis situations, maintaining a calm and welcoming environment.

Facilitate unscheduled admissions, including screenings and scheduling in collaboration with Patient Access.

Communicate with multidisciplinary teams to address clinical criteria, documentation, and treatment issues.

Ensure compliance with HIPAA, EMTALA, and other regulatory requirements.

Explain insurance coverage to patients and handle related inquiries.

Provide clear documentation and communicate cases requiring special attention.

Participate in on-call, weekend, and holiday coverage as scheduled.

Other Requirements:

Professional demeanor and adherence to hospital policies.

Knowledge of Joint Commission standards and willingness to participate in training.

Commitment to the mission of Rogers Behavioral Health and patient care excellence.

Schedule: 3-11:30 PM Shift Tuesday - Thursday, Saturday & Sunday every other week.

Recent college graduates who want to pursue a career in mental health are strongly encouraged to apply!

High school diploma or equivalent required. Bachelor's degree preferred.

Mental Health experience preferred.

Computer skills required, including word processing.

Previous experience in insurance, billing preferred.

The System also includes Rogers Behavioral Health Foundation, which supports patient care, programs, and research; and Rogers InHealth, an initiative that works to eliminate the stigma of mental health challenges.

With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:

Health, dental, and vision insurance coverage for you and your family

401(k) retirement plan

Employee share program

Life/disability insurance

Flex spending accounts

Tuition reimbursement

Health and wellness program

Employee assistance program (EAP)

What Rogers Behavioral Health employees say

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