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Intake Representative Jobs in Florida (NOW HIRING)

Conduit Health

Intake Coordinator

Sunrise, FL · On-site

$17.25 - $23.25/hr

Composure and professionalism when representing Conduit in person - whether with a patient who ... Prior DME intake experience or familiarity with HCPCS codes and DME requirements * Experience with ...

Rafaeli Law PLLC

Legal Intake Specialist

Miami, FL

$60K/yr

We are a busy personal injury law firm in Aventura, FL, looking for a Bilingual Legal Intake ... representation with innovative technology and a client-first approach. Our team is driven ...

Affinity Hospice Management LLC

FL

$16.75 - $22.75/hr

Bilingual Preferred SUMMARY Responsible for managing all aspects of the patient intake process ... The above statements are intended to be a representative summary of the major duties and ...

Remer Georges Pierre & Hoogerwoerd

Be Seen First

Intake Specialist

Miami, FL · On-site

$17 - $22.75/hr

We are seeking a full-time Intake Specialist to handle new client inquiries and assess potential ... We are committed to providing strong legal representation for our clients and maintaining a ...

Health at Home

Intake Coordinator

Boynton Beach, FL · On-site

$16.75 - $23/hr

You will represent Health at Home's values, professionalism, and brand in every interaction. Documentation & Systems You will enter and maintain referral, intake, and benefit information in our ...

Timothy D Padgett, PA

Specialist - Intake

Tallahassee, FL · On-site

$16 - $21.50/hr

The firm's practice provides exclusive representation to institutional clients such as lenders ... Monitoring intake queues in several client system and internal systems and ensuring timely ...

ROM Technologies, Inc.

Intake Specialist

Clearwater, FL · On-site

$16.25 - $22/hr

Intake Specialist Department: EVA Reports To: Director of EVA Location / Work Environment: Onsite ... These requirements are representative of those an employee may encounter while performing the job ...

ROM Technologies, Inc.

Intake Specialist

Clearwater, FL · On-site

$20 - $23/hr

Intake Specialist Department: EVA Reports To: Director of EVA Location / Work Environment: Onsite ... These requirements are representative of those an employee may encounter while performing the job ...

KabaFusion

National Intake Trainer

Boca Raton, FL · On-site

$35K - $40K/yr

Directly involved in staff development, process implementation, and sustainability of both for intake, eligibility, and reauthorization representatives. This will be accomplished with cross ...

KabaFusion

National Intake Trainer (Acute)

Orlando, FL · On-site

$35K - $40K/yr

Directly involved in staff development, process implementation, and sustainability of both for intake, eligibility, and reauthorization representatives. This will be accomplished with cross ...

KabaFusion

National Intake Trainer (Acute)

Miami, FL · On-site

$35K - $41K/yr

Directly involved in staff development, process implementation, and sustainability of both for intake, eligibility, and reauthorization representatives. This will be accomplished with cross ...

KabaFusion

National Intake Trainer (Acute)

Boca Raton, FL · On-site

$35K - $40K/yr

Directly involved in staff development, process implementation, and sustainability of both for intake, eligibility, and reauthorization representatives. This will be accomplished with cross ...

Avow Care Services

INTAKE COORDINATOR

Naples, FL · On-site

$19 - $23/hr

Manage and process all incoming referrals and intake data received via platforms such as Focura ... Physical Demands: (The physical demands described here are representative of those that must be met ...

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Showing results 21-40

All JobsIntake Representative JobsIntake Representative Jobs in Florida

Intake Representative information

See Florida salary details

$23.2K

$33.2K

$62.4K

How much do intake representative jobs pay per year?

As of Aug 15, 2026, the average yearly pay for intake representative in Florida is $33,177.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,000.00 and $32,100.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to be an intake representative?

To thrive as an Intake Representative, you need strong organizational skills, attention to detail, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with case management software, electronic records systems, and basic office applications is typically required. Excellent interpersonal communication, active listening, and problem-solving skills help you effectively gather information and assist clients. These abilities ensure accurate data collection, efficient intake processes, and a positive experience for clients seeking services.

What is the difference between Intake Representative vs Customer Service Representative?

AspectIntake RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require certification in healthcare or insuranceHigh school diploma; customer service experience often preferred
Work EnvironmentHealthcare facilities, insurance companies, or social servicesRetail, call centers, or service-oriented businesses
Employer & Industry UsageHealthcare, insurance, social servicesRetail, telecommunications, hospitality
Common Search & Comparison IntentUnderstanding role differences, job requirements, industry contextCustomer interaction, service skills, job duties

Intake Representatives primarily handle initial client or patient intake, verifying information and gathering necessary documentation in healthcare or insurance settings. Customer Service Representatives focus on assisting customers, resolving issues, and providing support across various industries. While both roles involve communication skills, Intake Representatives often work in specialized environments requiring specific knowledge, whereas Customer Service roles are broader and more customer-facing.

What challenges do intake representatives face and how can they manage their workload?

Intake Representatives often encounter periods of high call or inquiry volume, which can be challenging when trying to maintain accuracy and provide excellent customer service. Effective time management, prioritizing urgent cases, and utilizing available technology or workflow tools are helpful strategies. Additionally, clear communication with team members and supervisors can ensure that complex cases receive appropriate attention. Building resilience and maintaining a calm demeanor are also important for managing stress in a fast-paced environment.

What is an intake representative?

Intake Representatives are professionals who serve as the first point of contact for clients or patients seeking services from an organization, such as a healthcare facility, law firm, or social service agency. They are responsible for gathering initial information, assessing client needs, and ensuring that all necessary documentation is completed accurately. Intake Representatives play a crucial role in streamlining the onboarding process, helping clients navigate available services, and directing them to the appropriate departments or specialists. Their work requires strong communication, organizational, and customer service skills.

What are popular job titles related to Intake Representative jobs in Florida?

For Intake Representative jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Intake Representative jobs in Florida look for?

The top searched job categories for Intake Representative jobs in Florida are:

Intake Representative jobs near you
Infographic showing various Intake Representative job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $33,177 per year, or $16 per hour.

Intake Coordinator

Conduit Health

Sunrise, FL • On-site

$17.25 - $23.25/hr

Full-time

Re-posted 23 days ago

Job description

About Conduit Health
Conduit Health is transforming one of the most outdated corners of post-acute care -getting essential medical equipment and supplies into patients' homes. We're the first vertically integrated, AI-powered platform to unite ordering, telehealth, prescriptions, insurance, and fulfillment into one seamless experience. In seconds, case managers and providers can say "yes" to patients who would otherwise wait weeks - while we handle every step behind the scenes.
The Role
As an Intake Coordinator, you'll be on the front lines of getting patients the equipment they need. You'll own the new order intake process end-to-end - pulling orders from provider portals, entering them accurately into our system, running insurance coverage checks, and moving orders through the queue so nothing falls through the cracks.
This is a detail-oriented, process-driven role that requires both speed and accuracy. You'll work closely with our Patient Experience and Clinical Operations teams, and you'll be one of the first people to touch a patient's order - which means your work directly impacts their care.
This role is based full-time at Conduit's Florida storefront location. Standard hours are Monday through Friday, 9:00 AM - 5:00 PM local time. Our Florida office is at the center of our intake operations, and this role is core to making that work.
What You'll Do
  • Order Processing
    • Monitor and retrieve new orders from provider and referral portals or e-mails on a daily basis
    • Enter orders accurately into Conduit's order management system, ensuring all required fields and documentation are complete
    • Run insurance eligibility and coverage checks for incoming orders, identifying any issues or prior authorization requirements upfront
    • Verify patient demographics, insurance information, and prescriptions against source documents
    • Triage and prioritize the order queue, escalating urgent or complex cases to the appropriate team member
    • Follow up on missing or incomplete documentation needed to process orders
    • Coordinate with clinical and patient experience teams to ensure a smooth handoff after intake is complete
    • Maintain accurate records in our systems and flag any data discrepancies
    • Support compliance with HIPAA requirements and internal data handling protocols throughout the intake process
    • Contribute to process improvement efforts as we continue to build and refine our intake workflows
  • Office Oversight:
    • Welcoming patients who visit the storefront in person - volume is low, but when patients do come in, you're the face of Conduit; you'll greet them warmly, understand their needs, and connect them with the right team member to help
    • Maintaining a professional, compliant storefront presence during business hours in accordance with DME supplier standards
    • Serving as the first point of contact in the event of an in-person regulatory audit
    • Ensuring the physical office environment remains organized and professional

What We're Looking For
  • Must have
    • Experience in a healthcare or insurance-related setting - medical billing, prior authorization, insurance verification, front desk at a provider office, or similar
    • Comfort navigating insurance eligibility checks - you understand the basics of how coverage works and can learn DME-specific rules on the job
    • Strong attention to detail: you catch errors before they become problems
    • Comfort working across multiple portals and systems simultaneously - you're a multi-tasker who stays organized under volume
    • Clear, professional written communication for internal coordination and follow-up
    • Ability to work on-site at our Florida office Monday-Friday, 9 AM-5 PM; this is a non-negotiable requirement of the role
    • Composure and professionalism when representing Conduit in person - whether with a patient who walks in or an auditor who shows up unannounced
    • Comfort in a patient-facing setting; you're warm, clear, and calm even when someone comes in frustrated or confused about their order
  • Nice to have:
    • Prior DME intake experience or familiarity with HCPCS codes and DME requirements
    • Experience with Medicare, Medicaid, and/or commercial insurance coverage rules
    • Prior authorization experience - either submitting PAs or understanding when they're required
    • Familiarity with Intercom, HubSpot, or other CRM/support tooling
    • Experience in a high-growth startup or tech-enabled healthcare environment

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