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Intake Representative Jobs in Florida (NOW HIRING)

We are a busy personal injury law firm in Aventura, FL, looking for a Bilingual Legal Intake ... representation with innovative technology and a client-first approach. Our team is driven ...

Specialist - Intake

Tallahassee, FL · On-site

$16 - $21.50/hr

The firm's practice provides exclusive representation to institutional clients such as lenders ... Monitoring intake queues in several client system and internal systems and ensuring timely ...

Intake Specialist

Clearwater, FL · On-site

$20 - $23/hr

Intake Specialist Department: EVA Reports To: Director of EVA Location / Work Environment: Onsite ... These requirements are representative of those an employee may encounter while performing the job ...

National Intake Trainer

Boca Raton, FL · On-site

$35K - $40K/yr

Directly involved in staff development, process implementation, and sustainability of both for intake, eligibility, and reauthorization representatives. This will be accomplished with cross ...

Intake returned signed docs from clients. * Intake all the Client Prep orders. * Intake all ... The essential functions, working conditions and physical demands described above are representative ...

Be Seen First

A one-lawyer firm in downtown Pensacola seeks a Client Intake Coordinator and/or Client Intake ... The firm specializes in representing disabled individuals and assisting them with their claims for ...

Intake Specialist

Middleburg, FL · On-site

$14.75 - $19.75/hr

Tens of thousands of veterans represented * $350M+ in lifetime benefits secured for the people who ... The mission of this role As an Intake Specialist, hours of work would be either 9am - 5pm or 12pm ...

Showing results 21-40

Intake Representative information

See Florida salary details

$23.2K

$33.2K

$62.4K

How much do intake representative jobs pay per year?

As of Sep 6, 2026, the average yearly pay for intake representative in Florida is $33,177.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,000.00 and $32,100.00 per year, depending on experience, location, and employer.

What is an intake representative?

Intake Representatives are professionals who serve as the first point of contact for clients or patients seeking services from an organization, such as a healthcare facility, law firm, or social service agency. They are responsible for gathering initial information, assessing client needs, and ensuring that all necessary documentation is completed accurately. Intake Representatives play a crucial role in streamlining the onboarding process, helping clients navigate available services, and directing them to the appropriate departments or specialists. Their work requires strong communication, organizational, and customer service skills.

What skills and qualifications are needed to be an intake representative?

To thrive as an Intake Representative, you need strong organizational skills, attention to detail, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with case management software, electronic records systems, and basic office applications is typically required. Excellent interpersonal communication, active listening, and problem-solving skills help you effectively gather information and assist clients. These abilities ensure accurate data collection, efficient intake processes, and a positive experience for clients seeking services.

What challenges do intake representatives face and how can they manage their workload?

Intake Representatives often encounter periods of high call or inquiry volume, which can be challenging when trying to maintain accuracy and provide excellent customer service. Effective time management, prioritizing urgent cases, and utilizing available technology or workflow tools are helpful strategies. Additionally, clear communication with team members and supervisors can ensure that complex cases receive appropriate attention. Building resilience and maintaining a calm demeanor are also important for managing stress in a fast-paced environment.

What is the difference between Intake Representative vs Customer Service Representative?

AspectIntake RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require certification in healthcare or insuranceHigh school diploma; customer service experience often preferred
Work EnvironmentHealthcare facilities, insurance companies, or social servicesRetail, call centers, or service-oriented businesses
Employer & Industry UsageHealthcare, insurance, social servicesRetail, telecommunications, hospitality
Common Search & Comparison IntentUnderstanding role differences, job requirements, industry contextCustomer interaction, service skills, job duties

Intake Representatives primarily handle initial client or patient intake, verifying information and gathering necessary documentation in healthcare or insurance settings. Customer Service Representatives focus on assisting customers, resolving issues, and providing support across various industries. While both roles involve communication skills, Intake Representatives often work in specialized environments requiring specific knowledge, whereas Customer Service roles are broader and more customer-facing.

What job categories do people searching Intake Representative jobs in Florida look for?

The top searched job categories for Intake Representative jobs in Florida are:

Infographic showing various Intake Representative job openings in Florida as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 77% Physical, 1% Hybrid, and 22% Remote job distribution, with an average salary of $33,177 per year, or $16 per hour.

Intake Coordinator Hospice

Affinity Care of Sarasota

Sarasota, FL

$17.25 - $23.50/hr

Full-time

Re-posted 14 days ago


Job description

JOB DESCRIPTION SUMMARY

Responsible for managing all aspects of the patient intake process including managing the members of the intake team, establishing and maintaining positive relationships with

customers and referral sources, responding to customer requests and concerns, and managing the insurance verification and authorization processes.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

1. Directs all daily patient referral and intake operations including providing direct oversight of the establishment and implementation of intake policies.

2. Enters referral/patient information into electronic medical record system and other applications as needed.

3. Coordinates with referral sources, marketing and clinical teams to ensure patient transition into hospice care.

4. Ensures compliance with all state, federal, and CHAP referral/intake regulatory requirements.

5. Directs the implementation of improved work methods and procedures to ensure patients are admitted in accordance with

policy.

6. Establishes and maintains positive working relationships with current and potential referral sources.

7. Ensures direct oversight of insurance verification and authorization processes.

8. Maintains comprehensive working knowledge of Continuum Care’s contractual relationships and ensures that patients are admitted according to contract provisions.

9. Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should services not be provided by Continuum

Care.

The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

POSITION QUALIFICATIONS

1. High School Diploma required/ College Degree preferred.

2. Proficient in Google Drive/Sheets/Docs preferred.

3. Minimum of Three (3) years’ experience in health care, preferably in home care operations.

4. Demonstrated ability to supervise and direct professional and administrative personnel.

5. Ability to market aggressively and deal tactfully with customers and the community.

6. Knowledge of corporate business management, governmental regulations, CHAP standards, and private payer practices.

7. Demonstrates good communications, negotiation, and public relations skills.

8. Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.