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Intake Processor Jobs in California (NOW HIRING)

Intake Manager

Yucaipa, CA · On-site

$25/hr

You'll oversee the Intake Team while ensuring families receive timely communication, documentation stays accurate and compliant, and processes continue moving forward. This is a hands-on leadership ...

You'll oversee the Intake Team while ensuring families receive timely communication, documentation stays accurate and compliant, and processes continue moving forward. This is a hands-on leadership ...

Ensure all intake processes comply with state regulations and Regional Center and or Cal AIM requirements. * Relationship Building: Develop and maintain positive relationships with clients, families ...

Qualifications: * Experience with the client intake process in the legal industry or similar environments, preferably * Experience in sales with the ability to communicate persuasively and ...

Ensure all intake processes comply with state regulations and Regional Center and or Cal AIM requirements. * Relationship Building: Develop and maintain positive relationships with clients, families ...

Intake Specialist

Irvine, CA · On-site

$24 - $29/hr

Ensure all intake processes comply with state regulations and Regional Center and or Cal AIM requirements. * Relationship Building: Develop and maintain positive relationships with clients, families ...

Qualifications: * Experience with the client intake process in the legal industry or similar environments, preferably * Experience in sales with the ability to communicate persuasively and ...

Qualifications: * Experience with the client intake process in the legal industry or similar environments, preferably * Experience in sales with the ability to communicate persuasively and ...

You'll oversee the Intake Team while ensuring families receive timely communication, documentation stays accurate and compliant, and processes continue moving forward. This is a hands-on leadership ...

Qualifications: * Experience with the client intake process in the legal industry or similar environments, preferably * Experience in sales with the ability to communicate persuasively and ...

You'll oversee the Intake Team while ensuring families receive timely communication, documentation stays accurate and compliant, and processes continue moving forward. This is a hands‑on leadership ...

Intake Specialist

Irvine, CA · On-site

$24 - $29/hr

Ensure all intake processes comply with state regulations and Regional Center and or Cal AIM requirements. * Relationship Building: Develop and maintain positive relationships with clients, families ...

Employee assistance program Pay Range: $20 - $28/hr Job Type: Full Time or Part Time JOB SUMMARY The Intake Coordinator is responsible for managing all aspects of the patient intake process including ...

Showing results 41-60

Intake Processor information

See California salary details

$11

$20

$31

How much do intake processor jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for intake processor in California is $20.54, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.55 per hour, depending on experience, location, and employer.

What is an intake processor?

Intake Processors are professionals responsible for reviewing, organizing, and entering information from clients or customers into a company's system. They often serve as the first point of contact, collecting necessary documentation and ensuring all required forms are completed accurately. Intake Processors play a key role in streamlining workflows by verifying information and initiating cases or services. Their work is essential in sectors like healthcare, legal, and social services, where accurate data entry and client intake are critical.

What are the key skills and qualifications needed to thrive as an intake processor, and why are they important?

To thrive as an Intake Processor, you need strong organizational skills, attention to detail, and familiarity with basic office procedures, often supported by a high school diploma or equivalent. Proficiency in data entry software, document management systems, and customer relationship management (CRM) tools is typically required. Excellent communication, active listening, and problem-solving abilities help Intake Processors interact effectively with clients and colleagues. These skills ensure accurate data collection, efficient workflow, and positive experiences for clients and team members.

What are some common challenges faced by intake processors, and how can they be managed effectively?

Intake Processors often face challenges such as managing high volumes of applications or documentation, ensuring accuracy under tight deadlines, and dealing with incomplete or unclear submissions. To manage these effectively, strong organizational skills and attention to detail are essential, along with the ability to communicate clearly with applicants and team members to resolve issues quickly. Many organizations provide training and standardized procedures to help Intake Processors handle these challenges efficiently, and teamwork is often emphasized to share the workload and support each other during peak periods.
Infographic showing various Intake Processor job openings in California as of August 2026, with employment types broken down into 2% As Needed, 85% Full Time, 11% Part Time, and 2% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $42,721 per year, or $20.5 per hour.

Intake Manager

Yucaipa, CA • On-site

$25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Location: In-Person | Yucaipa, CA
Schedule: Full-Time | Monday-Friday within operating hours of 8:00 AM-5:00 PM
Classification: Full-Time, Non-Exempt
About Us:
At The Behavior Lab, we believe the family experience begins long before a child's first therapy session. From the first phone call to the first day of services, our Intake Team plays an important role in helping families feel welcomed, informed, and supported.
We provide compassionate, high-quality ABA services to children and families, and we're looking for an experienced Intake Manager who is ready to lead people, strengthen systems, and help families successfully navigate their journey into services.
If you're someone who loves organization, developing people, solving problems, and turning a busy department into a well-oiled machine, this may be the role for you!
About the Role:
The Intake Manager leads the full client intake lifecycle-from initial inquiry and onboarding through service transitions and offboarding. You'll oversee the Intake Team while ensuring families receive timely communication, documentation stays accurate and compliant, and processes continue moving forward.
This is a hands-on leadership position. We're looking for someone who can see the bigger picture while still paying attention to the details: coaching their team, reviewing workflows, jumping in when challenges arise, tracking departmental performance, and continuously looking for ways to make the family experience better.
You'll also collaborate closely with Clinical, Billing, People Operations, and Marketing to help create smooth transitions from inquiry to active services.
Key Responsibilities:
  • Lead, support, and provide daily oversight to the Intake Team
  • Oversee the complete client lifecycle, including inquiries, onboarding, transitions, and offboarding
  • Ensure timely family follow-up and clear, compassionate communication throughout the intake process
  • Monitor Client documents and onboarding, communication logs, funder documentation, and other intake requirements for accuracy and completion
  • Conduct quality assurance audits and ensure client records and service-region data remain current
  • Serve as an escalation point for complex family concerns, documentation barriers, scheduling challenges, and intake-related issues
  • Maintain and improve Intake SOPs, workflows, and systems
  • Track intake KPIs, including inquiry trends, conversion rates, engagement, and outreach outcomes
  • Identify barriers impacting families' ability to begin services and develop solution-focused strategies
  • Partner with Clinical, Billing, People Operations, Marketing, and other departments to support successful client transitions
  • Support community outreach, resource fairs, partnerships, and family engagement initiatives
  • Coach and develop Intake Team members while maintaining accountability, organization, and departmental expectations

What We're Looking For:
We're looking for someone who doesn't just manage tasks - they move things forward.
The right person is comfortable leading a team, following up until something is complete, having accountability conversations when needed, and finding solutions when a process isn't working. You should be equally comfortable supporting a concerned family, coaching an employee, reviewing data, and collaborating with leadership.
Qualifications:
  • Bachelor's degree in a related field preferred
  • Minimum of 2 years of experience in a related field; 3-5 years preferred
  • Previous leadership, intake, operations, healthcare, customer service, or related experience strongly preferred
  • Strong problem-solving and decision-making abilities
  • Excellent communication and relationship-building skills
  • Highly organized with strong project and time-management skills
  • Ability to work independently while keeping leadership and team members informed
  • Comfortable working in a fast-paced environment with changing priorities
  • Strong emotional intelligence and ability to navigate challenging conversations professionally
  • Proficiency with Google Workspace, including Docs, Sheets, Slides, Calendar, and Gmail
  • Ability to coach, motivate, and develop a team while maintaining clear expectations and accountability

Why You'll Love Working With Us:
At The Behavior Lab, you're not just managing an intake department - you're helping shape a family's first experience with our organization.
We believe strong leaders create strong teams, and strong teams create better experiences for the families we serve. You'll have the opportunity to build systems, develop your team, collaborate across departments, and have a voice in how we continue improving and growing.
We celebrate wins, learn from challenges, promote growth from within whenever possible, and want our leaders to feel empowered to bring forward ideas-not simply maintain what's already been done.
Benefits & Perks:
We offer a supportive, growth-oriented work environment with:
Medical, Dental, and Vision Insurance*
401(k) Retirement Plan*
Paid Time Off (PTO)* & Sick Time
Unpaid Time Off (UTO)
Staff Referral Bonuses
Professional Development & Leadership Training
Team Bonding Outings & Staff Appreciation Events
Employee Social Interest Groups & Lab Social Groups
Opportunities for Internal Growth & Advancement
Physical Requirements:
This is primarily an in-person, office-based role requiring extended computer use and the ability to move throughout office and event spaces. Must be able to occasionally lift up to 25 lbs. Local travel may be required for community events and partnership meetings, with occasional evening or weekend events based on organizational needs.
Ready to Lead the First Step in a Family's Journey?
If you're a people-focused leader who loves building strong systems, developing teams, solving problems, and creating positive experiences for families, we'd love to hear from you!
The Behavior Lab is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where everyone feels valued and supported.