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Intake Outreach Worker Jobs (NOW HIRING)

Casa Esperanza, Inc

HIV Outreach/Case Worker

Boston, MA · On-site

$20.75 - $27/hr

The HIV Outreach Worker/Case Manager will ensure the Tu Bienestar program is delivering and ... Tu Bienestar: • Implement and oversee client recruitment/outreach strategies that achieve intake ...

Casa Esperanza, Inc

HIV Outreach/Case Worker

Roxbury, MA · On-site

$20.50 - $26.75/hr

The HIV Outreach Worker/Case Manager will ensure the Tu Bienestar program is delivering and ... Tu Bienestar: · Implement and oversee client recruitment/outreach strategies that achieve intake ...

Aletheia House

Outreach Specialist

Mobile, AL · On-site

The outreach worker leads recruitment and engagement efforts for the Jobs for Vets Gulf Coast HVRP ... maintain accurate intake information and maintain ongoing communication with participants ...

Pride Health

Intake Field RN

Brooklyn, NY

$100K - $135K/yr

This role involves working closely with members, families, physicians, referral sources, and ... Responsibilities Conduct community outreach and meet with potential members in their homes and ...

husadayforce

Intake Worker

New York, NY · On-site

As an Intake Worker, you'll assess all new clients for program eligibility, answer and respond to ... Participating in program outreach by conducting presentations on the Homebase program at various ...

husadayforce

Intake Worker

New York, NY · On-site

As Intake Worker, you'll assess all new clients for program eligibility, answer and respond to ... Participating in program outreach by conducting presentations on the Homebase program at various ...

husadayforce

Intake Worker

New York, NY

As an Intake Worker, you'll assess all new clients for program eligibility, answer and respond to ... Participating in program outreach by conducting presentations on the Homebase program at various ...

husadayforce

Intake Worker

New York, NY · On-site

As Intake Worker, you'll assess all new clients for program eligibility, answer and respond to ... Participating in program outreach by conducting presentations on the Homebase program at various ...

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Intake Outreach Worker information

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How much do intake outreach worker jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for intake outreach worker in the United States is $22.91, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Intake Outreach Worker vs Case Manager?

AspectIntake Outreach WorkerCase Manager
CredentialsHigh school diploma or equivalent; some roles may require certification in outreach or social servicesHigh school diploma; often requires certification or degree in social work or related field
Work EnvironmentCommunity outreach settings, clinics, or social service agenciesSocial service agencies, healthcare facilities, or community organizations
Primary ResponsibilitiesEngaging clients, conducting initial assessments, providing information and resourcesDeveloping care plans, coordinating services, ongoing client support

Intake Outreach Workers focus on engaging clients and conducting initial assessments, often in community settings. Case Managers handle ongoing support and coordinate services for clients. While both roles require social service knowledge, Intake Outreach Workers typically have less formal education requirements and focus on outreach and intake processes, whereas Case Managers often have higher credentials and manage long-term client care.

What is the role of an intake outreach worker?

An intake outreach worker is responsible for engaging with clients to assess their needs, providing information about available services, and guiding them through the intake process. They often work in social services or healthcare settings, utilizing communication and assessment skills to connect individuals with appropriate resources.

What cities are hiring for Intake Outreach Worker jobs?

Cities with the most Intake Outreach Worker job openings:

What states have the most Intake Outreach Worker jobs?

States with the most job openings for Intake Outreach Worker jobs include:

What are popular job titles related to Intake Outreach Worker jobs?

For Intake Outreach Worker jobs, the most frequently searched job titles are:

Infographic showing various Intake Outreach Worker job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 71% Physical, 2% Hybrid, and 27% Remote job distribution, with an average salary of $47,660 per year, or $22.9 per hour.

Intake Scheduling Specialist - Bengali Speaking Preferred

Manhattan, NY • On-site

CareSource
Insurance Services • 1 - 5K employees
Learn more about CareSourceexternal

$41K - $66K/yr

Other

Posted 7 days ago

CareSource rating

7.7

Company rating: 7.7 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

Job Summary:
The Intake Scheduling Specialist processes referrals; explains the program(s) and their benefits to potential enrollees and their families; addresses Medicaid issues of potential enrollees to Entitlement department and timely follows up on their resolution; schedules RNs visits, communicates to referral source about status of referrals; assures accuracy of data entry and demographic updates; provides office assistance to Intake/Outreach department and performs related duties as assigned.
Essential Functions:
  • Process incoming referrals by reviewing documentation for accuracy, completeness, and eligibility, and entering required information into internal systems.
  • Assist with obtaining follow up documentation, including outreach to providers, clients, or vendors to secure missing or updated records required to advance referrals.
  • Schedule appointments efficiently, ensuring proper alignment of client needs, provider availability, and program requirements. Manage and maintain the shared intake inbox, triaging all incoming communication, responding to inquiries, and routing messages to the appropriate team members promptly.
  • Coordinate with external vendors to confirm availability, provide updates, and ensure smooth scheduling workflows.
  • Track and monitor referral statuses, following up proactively to prevent delays and maintain accurate documentation.
  • Support continuous workflow improvement by collaborating with the intake team and identifying opportunities for process optimization.
  • Perform any other job related duties as requested.
Education and Experience:
  • High School or GED required
  • Associates degree preferred
  • Two (2) years experience in healthcare setting preferred
  • Experience in working with scheduling system (EHR/EMR platforms and shared inbox tools (Outlook shared mailboxes) required
  • Bilingual - verbal and communication required
Competencies, Knowledge and Skills:
  • Fluency (speaking, reading, and writing) in multiple languages as determined by needs of business is required
  • High attention to detail when reviewing documents, entering data, and managing schedules.
  • Above average typing speed with strong precision (40 WPM with 98% accuracy), and the ability to quickly learn and navigate various computer systems, tools, and platforms.
  • Professional and clear communication style when interacting with clients, providers, and vendors.
  • Strong customer service mindset, demonstrated through timely and professional responses to inquiries.
  • Strong organizational and time management abilities, with the capacity to manage high volume referrals and competing deadlines.
  • Strong follow through to ensure referrals progress without avoidable delays.
  • Effective problem-solving skills to identify scheduling conflicts, missing information, and process gaps, and to provide practical solutions.
  • Analytical thinking to identify missing information, anticipate scheduling conflicts, and escalate concerns when needed.
  • Adaptability and resilience in fast paced, high-volume environments.
Licensure and Certification:
  • None
Working Conditions:
  • General office environment; may be required to sit or stand for extended periods of time
  • Travel is not typically required

Compensation Range:
$41,200.00 - $66,000.00
CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package.
Compensation Type (hourly/salary):
Hourly
Organization Level Competencies
  • Fostering a Collaborative Workplace Culture
  • Cultivate Partnerships
  • Develop Self and Others
  • Drive Execution
  • Influence Others
  • Pursue Personal Excellence
  • Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.
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