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Intake Officer Jobs in Alabama (NOW HIRING)

... Information Officer (CIO). OIT oversees all major information and communications technology ... intake, workflow, notifications, reporting, CRM tracking) across multiple platforms, from initial ...

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... Information Officer (CIO). OIT oversees all major information and communications technology ... intake, workflow, notifications, reporting, CRM tracking) across multiple platforms, from initial ...

New

Patient Support Specialist

Jasper, AL ยท On-site

$15 - $18.50/hr

... intake and quality assurance at existing and new locations. * Instruct patients/clients in the ... Leadership (CEO/COO). Physical demands associated with these positions generally range from ...

Showing results 21-40

Intake Officer information

See Alabama salary details

$28.1K

$49.1K

$77K

How much do intake officer jobs pay per year?

As of Aug 22, 2026, the average yearly pay for intake officer in Alabama is $49,070.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $57,100.00 per year, depending on experience, location, and employer.

What is an intake officer?

Intake Officers are professionals responsible for the initial assessment and processing of clients, applicants, or cases within organizations such as hospitals, social services, law enforcement, or immigration agencies. They gather essential information, verify documentation, and determine eligibility for services or further action. Intake Officers play a key role in ensuring that individuals receive appropriate support and that cases are handled efficiently from the very beginning. Their work often involves interviewing clients, maintaining records, and coordinating with other staff to facilitate smooth case management.

How does an intake officer typically collaborate with other departments during the client onboarding process?

Intake Officers regularly work closely with departments such as case management, legal, and administration to ensure a smooth onboarding experience for new clients. They gather essential documentation and information, then communicate relevant details to the appropriate teams to facilitate service delivery. This collaborative approach helps prevent delays, ensures compliance, and provides clients with timely support. Clear communication and organizational skills are crucial for Intake Officers to coordinate effectively across multiple teams.

What are the key skills and qualifications needed to thrive as an intake officer, and why are they important?

To thrive as an Intake Officer, you need strong organizational skills, attention to detail, and a background in social services or administration, often supported by a relevant degree or experience. Familiarity with case management software, data entry systems, and client intake procedures is typically required. Excellent interpersonal skills, active listening, and the ability to remain calm under pressure help Intake Officers effectively interact with clients and colleagues. These skills ensure accurate information gathering, efficient processing, and a positive client experience during the intake process.

What is the difference between Intake Officer vs Case Coordinator?

AspectIntake OfficerCase Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in social services or healthcareHigh school diploma; certifications in case management or social work are common
Work EnvironmentOffice settings, healthcare facilities, social service agenciesCommunity organizations, healthcare settings, social service agencies
Employer & Industry UsageGovernment agencies, healthcare providers, social service organizationsNonprofits, healthcare organizations, social service agencies
Common Search & Comparison IntentUnderstanding roles, responsibilities, and qualifications of Intake OfficersComparing case management tasks and responsibilities with Intake Officers

Intake Officers primarily handle initial client assessments and gather information to determine eligibility, while Case Coordinators manage ongoing case plans and support services. Both roles often require similar certifications and work in related environments, but their focus differs: Intake Officers focus on intake processes, whereas Case Coordinators oversee case progress.

How do you become an intake officer?

To become an intake officer, candidates typically need a high school diploma or equivalent, with some roles requiring a bachelor's degree in social work, psychology, or a related field. Relevant skills include strong communication, organizational abilities, and familiarity with case management software; certifications in social services or related areas can also be beneficial. Entry often involves applying through job postings, completing interviews, and sometimes undergoing background checks or training programs.
Infographic showing various Intake Officer job openings in Alabama as of August 2026, with employment types broken down into 74% Full Time, 20% Part Time, and 6% Contract. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $49,070 per year, or $23.6 per hour.

SUSBTANCE ABUSE CLINICAL DIRECTOR

Franklin Primary Health Center, Inc.

Prichard, AL โ€ข On-site

$75 - $110/hr

Other

Posted 14 days ago


Job description

JOB SUMMARY: Under the supervision of the Director of Behavioral Health, the incumbent will manage the day-to-day operations of the Level 1 Outpatient Substance Abuse Program. The incumbent will ensure that the level of care provided is in accordance with the Alabama Department of Mental Health and Joint Commission guidelines.ESSENTIAL FUNCTIONS:Responsible for overseeing the delivery and documentation of clinical services for program clients.Responsible for making a cursory evaluation prior to admission of each client, observing the program's admission and readmission policies.Responsible for the quality and appropriateness of clinical services within the Level 1 Outpatient Substance Abuse Program.Provides annual trainings for Substance Abuse Program staff as required by governing bodies.Conducts comprehensive intake interviews and prepares detailed intake report for each client.Develops and conducts program treatment activities relative to client's treatment plan and his/her achievement of a healthier means of coping with problems.Develops and conducts individual and group counseling and recreational leisure activities, which best meets the needs of clients.Conducts educational lectures and/or audiovisual programs concerning the efforts and consequences of drug addiction.Responsible for making available through referral and consultation additional supportive services in accordance with the needs of the individual client (i.e. Employment, Vocational training, Legal Services, Medical care, etc.)11. Cooperates with Executive Director in maintaining the program.12. Participates in educational programs and in-service meetings.13. Ensures program policies and procedures are in compliance with Alabama Department of Mental Health and Joint Commission standards.14. Perform other similar or related duties as requested or assigned by the Chief Medical Officer.15. Researches grant opportunities for the purpose of developing additional funding resources for both current and proposed services, programs, and administrative operations.16. Assists with monitoring the financial management of grants (e.g. budget preparation, budget adjustments, expenditures, etc.) for the purpose of complying with all program and funding guidelines of awarding organizations.CUSTOMER SATISFACTION REQUIREMENTS: Must provide the very best customer satisfaction to staff, visitors, guests, and patients at all time in a professional and courteous manner. Provide assistance in resolving customer problems relating to program services. Coordinates efforts and interfaces with other departments to resolve problems. Doing things right the first time. Making people feel welcome. Shows respect for each customer. Anticipate customer needs and concerns. Keeps customers informed. Helping and going the extra mile. Respond quickly. Protect privacy and confidentiality. Demonstrate proper telephone etiquette. Take responsibility for handling complaints. Be professional. Taking ownership of your attitude toward Service ExcellenceHEALTH AND SAFETY REQUIREMENTS: The health and safety requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.1. Must adhere to safety regulations, personnel policies and procedures.2. Must receive Safety and Hazardous Communication training annually.PERFORMANCE STANDARDS: Performance will be evaluated by the Program Director or Social Services Director annually wherein a satisfactory overall rating is considered a minimum acceptable level of performance.PRIVACY RULE COMPLIANCE REQUIREMENTS:Adheres to Health Insurance Portability and Accountability Act (HIPAA Privacy Rule) policies and procedures.Must successfully complete Privacy Rule compliance training annually or as revisions are made to the policies and procedures.Must comply with Privacy Rule guidelines by learning to protect FPHC patientโ€™s medical privacy.Must comply with Privacy Rule guidelines by appropriately maintaining our patient information in compliance with national standards.Must comply with Privacy Rule guidelines by providing appropriate security of FPHC patient records.PROTECTED HEALTH INFORMATION (PHI) ACCESS: RESTRICTED- For purposes of HIPAA Compliance there are 4 workforce categories, which define the level of access to PHI that is granted to the incumbent. This position is classified under PRIMARY PROVIDERS and therefore granted UNRESTRICTED access- for the purpose of providing patient care and RESTRICTED access- for other uses and disclosures, to be defined according to the purpose for which use is intended. Use and disclosure must be in accordance with applicable privacy policies and procedures.QUALIFICATIONS:An Individual licensed in the State of AL as a: Professional Counselor; Certified Social Worker; Psychiatric Clinical Nurse Specialist; Psychiatric Nurse Practitioner; Marriage/Family Therapist, Clinical Psychologist, Physician Assistant or Physician.Possess a masterโ€™s degree or above from an accredited college or university in psychology, social work, counseling, psychiatric nursing or other behavioral health area with requisite course work equivalent to that of a degree in counseling, psychology, social work or psychiatric nursing and has successfully completed a clinical practicum and/or an individual with substance abuse counselor certification credential from the Alabama Association of Addiction Counselors, National Association of Alcoholism and Drug Abuse Counselors, Alabama Alcohol and Drug Association or International Certification and Reciprocity Consortium/Alcohol and other Drug Abuse, Inc.At least five (5) years of prevention and treatment experience. Possession of a valid driverโ€™s license and liability insurance with access to a private vehicle for day-to-day job performance. Must possess the ability to work with professionals, paraprofessionals and clients. Possess the skills necessary for providing effective treatment, and the ability to work as a member of the therapeutic team.At least 2 years of supervisory experience, preferred.OTHER QUALIFICATIONS: Strong English communication skills are required. Bilingual and bicultural candidates are encouraged to apply.PHYSICAL/MENTAL DEMANDS:Requires working under stressful conditions or working irregular hours.Must be able to express ideas clearly and concisely; and exercise balanced judgment in evaluating situations and making decisions.Must be able to communicate, written and orally, information to clients and staff.Familiarity with community support systems, health care and human services resources, court and police activities, etc.Good organizational skills and administrative abilities. #J-18808-Ljbffr