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Intake Manager Jobs in Memphis, TN (NOW HIRING)

Tennessee Quality Care

Intake Coordinator

Memphis, TN · On-site

$17.50 - $23.75/hr

Manage assigned referrals from receipt through completion and readiness for scheduling. * Review ... Collaborate with Intake Analysts, clinicians, and scheduling teams to ensure continuity and ...

Addus HomeCare

Intake Coordinator

Memphis, TN

$17.50 - $23.75/hr

Manage assigned referrals from receipt through completion and readiness for scheduling. * Review ... Collaborate with Intake Analysts, clinicians, and scheduling teams to ensure continuity and ...

Addus HomeCare

Intake Coordinator

Memphis, TN

$17.50 - $23.75/hr

Manage assigned referrals from receipt through completion and readiness for scheduling. * Review ... Collaborate with Intake Analysts, clinicians, and scheduling teams to ensure continuity and ...

Douglass & Runger

Intake Specialist

Arlington, TN · On-site

$19 - $22/hr

Intake Specialist Seeking Intake Specialist who loves helping people! If you are interested in ... Maintaining the Firm's CRM and lead tracking spreadsheet to ensure accurate metrics analyzed by the ...

Douglass & Runger

Intake Specialist

Bartlett, TN · On-site

$19 - $22/hr

Seeking Intake Specialist who loves helping people! If you are interested in applying for this ... Firm's CRM and lead tracking spreadsheet to ensure accurate metrics analyzed by the Firm ...

adapthealth

Intake Specialist - Southhaven, MS

Southaven, MS · On-site

$16.75 - $22.25/hr

Intake Specialist AdaptHealth is a premier full-service home medical equipment company in the ... Ability to prioritize and manage multiple tasks * Solid ability to learn new technologies and ...

Mgahomecare

Central Intake Coordinator

Memphis, TN · On-site

$17.50 - $23.75/hr

Central Intake Coordinator Job Overview Duties and Responsibilities * Draft invoice batches for ... Communicate effectively with staff and management. * Appropriately perform all other duties ...

UHS

Intake Assessor-Evenings

Memphis, TN · On-site

$33K - $38K/yr

Experience: Prior intake, assessment, admission and crisis intervention experience with a ... behavior management. Supervision Received: NARC Director, Assistant NARC Director, NARC Shift ...

Youth Villages, Inc

Web Manager

Memphis, TN

Manages and maintains Youth Villages websites, ensuring content is accurate, up to date, and ... Establishes and maintains processes for content intake, prioritization, review, approval, and ...

Morgan & Morgan, P.A.

Case Manager

Memphis, TN · On-site

$19.50 - $25/hr

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business Qualifications * Bachelor's degree (preferred)

Morgan & Morgan, P.A.

Case Manager

Memphis, TN · On-site

$19.50 - $25/hr

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business Qualifications * Bachelor's degree (preferred)

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Intake Manager information

See Memphis, TN salary details

$34.5K

$65K

$106.4K

How much do intake manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for intake manager in Memphis, TN is $65,026.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,600.00 and $76,700.00 per year, depending on experience, location, and employer.

What is an intake manager?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.

What does an intake manager do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What skills and qualifications are needed to be an intake manager?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What challenges do intake managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

More about Intake Manager jobs

What are the most commonly searched types of Intake jobs in Memphis, TN?

The most popular types of Intake jobs in Memphis, TN are:

What are popular job titles related to Intake Manager jobs in Memphis, TN?

For Intake Manager jobs in Memphis, TN, the most frequently searched job titles are:

What job categories do people searching Intake Manager jobs in Memphis, TN look for?

The top searched job categories for Intake Manager jobs in Memphis, TN are:

What cities near Memphis, TN are hiring for Intake Manager jobs?

Cities near Memphis, TN with the most Intake Manager job openings:

Intake Manager jobs near you
Infographic showing various Intake Manager job openings in Memphis, TN as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $59,751 per year, or $28.7 per hour.

Intake Coordinator

Tennessee Quality Care

Memphis, TN • On-site

$17.50 - $23.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

Job description

Transform Lives as a Full-Time Home Health Intake Coordinator - Bartlett, TN
Hours Need: Monday-Friday 8am-5pm CST
The Home Health Intake Coordinator is responsible for managing referrals from intake through completion, ensuring all required documentation is collected, reviewed, and properly processed for timely patient admission during their assigned shift, weekdays or weekends. This role serves as a critical link between referral sources, patients, clinicians, and internal scheduling teams to ensure a seamless transition into care.
We offer:
  • Great culture and team atmosphere
  • Comprehensive benefits (medical, dental, vision, life/AD&D, disability)
  • 401(k) retirement plan with a generous company match
  • Generous time off accruals
  • Paid holidays
  • Tuition Reimbursement
  • Employee Referral Program
  • Merit Increases
  • Employee Discount Programs
  • Work/life balance

What You'll Do:
  • Manage assigned referrals from receipt through completion and readiness for scheduling.
  • Review incoming referrals for completeness, accuracy, and eligibility in accordance with home health guidelines.
  • Ensure all required documentation is obtained from referral portals and external sources for a complete referral package.
  • Review clinical documentation to confirm it meets regulatory and organizational requirements.
  • Upload and organize clinical records in the appropriate systems.
  • Follow established processes to obtain missing or incomplete documentation in a timely manner.
  • Verify that the ordering physician (MD) will sign required MD orders prior to admission.
  • Perform welcome calls to patients and/or caregivers, providing information about services and setting expectations.
  • Assign appropriate disciplines (e.g., skilled nursing, therapy services) to each referral based on clinical needs and physician orders.
  • Communicate with scheduling staff to notify when referrals are complete and ready for visit scheduling.
  • Provide explanation of benefits to patients, families, and community contacts.
  • Monitor referral progress and ensure timely processing to avoid delays in care.
  • Enter delay notes in the system for referrals not submitted for scheduling within expected timeframes, including explanation and follow-up actions.
  • Proactively follow up on outstanding items to ensure referrals move efficiently toward admission.
  • Serve as a liaison between referral sources, patients, physicians, and internal teams.
  • Maintain clear and consistent communication regarding referral status and outstanding requirements.
  • Collaborate with Intake Analysts, clinicians, and scheduling teams to ensure continuity and efficiency.
  • Maintain accurate and detailed records of referral activity, communication, and status updates.
  • Ensure all referral documentation is properly filed and accessible for auditing and compliance purposes.
  • Abides by all regulations, policies, procedures and standards.
  • Perform other duties as assigned.

Qualifications:
  • High school diploma or equivalent required; associate or bachelor's degree preferred.
  • Prior experience in home health intake, healthcare coordination, or patient access preferred.
  • Knowledge of home health regulations, documentation standards, and Medicare guidelines is a plus.
  • Strong organizational skills and attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple referrals simultaneously in a fast-paced environment.
  • Proficiency in EMR systems and Microsoft Office applications.
  • Strong attention to detail and accuracy.
  • Effective multitasking and time management.
  • Customer-focused communication skills.
  • Problem-solving and critical thinking.
  • Ability to work collaboratively across teams.
  • Accountability and follow-through.
  • Valid driver's license and proof of insurance are required.
Ready to Make a Difference?
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Text to Apply: Text 11620to 334-518-4376
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