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Intake Coordinator Psychotherapy Jobs (NOW HIRING)

Aviva Psychology Services

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Intake Coordinator

Boston, MA · Remote

$55K - $65K/yr

The Intake Coordinator plays a vital role in assessing fit with prospective patients and ensuring a ... owned psychotherapy practice consisting of 20 dedicated psychologists and psychology trainees ...

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... assessment, and psychotherapy - to support people wherever they are in life. Through this ... We are seeking an Intake Access Coordinator to serve as the first point of contact for prospective ...

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Intake Therapist

Detroit, MI · On-site

$34K - $40K/yr

POSITION SUMMARY The Intake Therapist is part of a comprehensive service team that provides ... psychotherapy, case management, and coordination of services to best promote overall health ...

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As of Sep 11, 2026, the average hourly pay for intake coordinator psychotherapy in the United States is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.56 per hour, depending on experience, location, and employer.

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Infographic showing various Intake Coordinator Psychotherapy job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 84% Full Time, and 15% Part Time. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $44,160 per year, or $21.2 per hour.

Intake Coordinator

Boston, MA • Remote

Aviva Psychology Services
Offices of Mental Health Practitioners • 1 - 10 employees
Learn more about Aviva Psychology Servicesexternal

$55K - $65K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 25 days ago

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Job description

We are seeking a psychologically-minded, flexible, and empathic team member to serve as the Intake Coordinator with excellent interpersonal skills and the ability to be responsive, clear, validating and assertive as needed with a wide range of personality types and prospective clients. 


The Intake Coordinator plays a vital role in assessing fit with prospective patients and ensuring a positive and organized entry point for all fitting new members of our practice. It involves a balance of client-facing support, behind-the-scenes administrative and data entry tasks, and ongoing collaboration with clinical and administrative staff at Aviva. The Intake Coordinator is the first point of contact for new clients and will determine fit with our team and  guide clients from initial outreach to scheduling their first session. 


This role is currently part-time, with the potential to become full-time in the future based on business needs and performance. While hours for part-time work will be determined collaboratively with the prospective employee, the position requires availability during the business hours of 9 AM to 5 PM. The role is fully remote, with the option to work hybrid in our Boston or  Northampton, MA offices. 


Qualities of an ideal candidate:

  • Psychologically minded and clinically intuitive
  • Empathetic and emotionally mature
  • Strong interpersonal and relationship-building skills
  • Assertive, adaptable, and quick-thinking
  • Organized and detail-oriented
  • Able to multitask and manage competing priorities effectively
  • Self-motivated with a strong work ethic and growth mindset
  • Collaborative, professional, and dependable
  • Clinical training and/or background in psychology is ideal but not essential 


Responsibilities

Intake & Client Communication

  • Manage all incoming inquiries from prospective clients via phone, email, or web form.
  • Provide timely, clear, and compassionate communication to individuals seeking care.
  • Serve as a confident and kind leader for clients through 20-minute structured phone consultations to assess fit with practice and facilitate assignments or refer-outs as fitting.
  • Efficiently integrate information to make quick decisions to facilitate clinical fit based on client needs and clinicians’ interests/skills.
  • Use outstanding clinical intuition to feel confident both making and communicating decisions about clinical fit to clients, staff, and clinicians. 
  • Support clients in understanding practice policies and procedures.
  • Be highly responsive  to  client and staff questions and clinical assignments. Consistently track and follow up until loops are closed.

Administrative & Billing Tasks

  • Perform data entry into the electronic health record (Simple Practice) for client intake and billing purposes.
  • Verify insurance benefits for new and existing clients.
  • Support the Administrative Coordinator and leadership with additional projects and tasks as needed.

Team Collaboration

  • Get to know clinical staff well to facilitate fitting client assignments. Attend weekly  staff meetings and break out rooms  to learn different staff members’ clinical and interpersonal styles. 
  • Work closely with clinicians to ensure smooth onboarding and continuity of care for clients.
  • Identify and escalate complex issues to appropriate team members.
  • Communicate effectively and maintain professional boundaries.


To apply: 

  • Send your resume and a brief cover letter telling us why you’re interested in the role.
  • Applications will be reviewed on a rolling basis. Following an initial review of applications, selected candidates will be invited to a brief introductory conversation to assess mutual fit before moving forward in the interview process

Company Description

Aviva Psychology Services, a psychologist owned psychotherapy practice consisting of 20 dedicated psychologists and psychology trainees providing individual and group therapy to diverse clients in the state of Massachusetts.