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Intake Coordinator Behavioral Health Jobs (NOW HIRING)

Responsibilities Intake Coordinator- RN/ Social Work- Behavioral Health Horizon health is seeking an intake coordinator to join our team at Reid Hospital & Health Care Services in Richmond, IN. The ...

Responsibilities Intake Coordinator- RN/ Social Work- Behavioral Health Horizon health is seeking an intake coordinator to join our team at Reid Hospital & Health Care Services in Richmond, IN. The ...

Responsibilities Intake Coordinator- RN/ Social Work- Behavioral Health Horizon health is seeking a clinical assessment coordinator to join our team at Ashtabula Regional Medical Center in Ashtabula ...

Responsibilities Intake Coordinator- RN/ Social Work- Behavioral Health Horizon health is seeking a clinical assessment coordinator to join our team at Ashtabula Regional Medical Center in Ashtabula ...

Responsibilities Intake Coordinator- RN/ Social Work- Behavioral Health Horizon health is seeking a clinical assessment coordinator to join our team at Ashtabula Regional Medical Center in Ashtabula ...

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Intake Coordinator Behavioral Health information

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How much do intake coordinator behavioral health jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for intake coordinator behavioral health in the United States is $26.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $31.73 per hour, depending on experience, location, and employer.

What does an intake coordinator in behavioral health do?

An Intake Coordinator in Behavioral Health is responsible for managing the initial contact with clients seeking mental health or substance use services. They assess client needs, gather relevant personal and medical information, and determine the appropriate level of care or service. Intake Coordinators also schedule appointments, verify insurance, and ensure all necessary documentation is completed. Their role is crucial in helping clients start treatment smoothly and efficiently.

How does an intake coordinator in behavioral health typically collaborate with clinical and administrative teams during the patient onboarding process?

As an Intake Coordinator in Behavioral Health, you’ll work closely with both clinical staff (such as therapists, psychiatrists, and nurses) and administrative teams to ensure a smooth intake process for new patients. Your responsibilities include gathering patient information, verifying insurance, and scheduling initial assessments. Effective communication and coordination are key, as you will relay important details to clinicians and help patients navigate the system. This collaborative environment helps ensure patients receive timely and appropriate care while meeting regulatory and organizational standards.

What are the key skills and qualifications needed to thrive as an intake coordinator in behavioral health, and why are they important?

To thrive as an Intake Coordinator in Behavioral Health, you need a solid understanding of mental health services, intake processes, and strong organizational skills, often supported by a degree in psychology, social work, or a related field. Familiarity with electronic health record (EHR) systems, intake software, and sometimes certification in mental health or case management is typically required. Excellent communication, empathy, and problem-solving abilities help build rapport with clients and efficiently coordinate care. These skills ensure accurate client assessment, smooth intake operations, and effective support for both patients and clinical teams.

What is the difference between Intake Coordinator Behavioral Health vs Mental Health Case Manager?

AspectIntake Coordinator Behavioral HealthMental Health Case Manager
CredentialsTypically requires a high school diploma or associate degree; certifications like CPR or mental health-related certifications are commonUsually requires a bachelor's degree in social work, psychology, or related field; licensure or certification may be preferred
Work EnvironmentHealthcare facilities, mental health clinics, outpatient centersCommunity agencies, hospitals, outpatient clinics
Job FocusInitial patient intake, scheduling, insurance verification, data collectionOngoing support, care coordination, treatment planning

While both roles involve working with mental health clients, the Intake Coordinator Behavioral Health primarily handles the initial intake process, including scheduling and documentation. In contrast, the Mental Health Case Manager focuses on ongoing support and coordinating care after intake. Understanding these differences helps clarify career paths and employer expectations in behavioral health settings.

Is an intake coordinator behavioral health job stressful?

An intake coordinator in behavioral health may experience stress due to managing multiple client cases, documentation requirements, and coordinating care under time constraints. The role often involves emotional resilience and strong communication skills to handle sensitive situations effectively.

What cities are hiring for Intake Coordinator Behavioral Health jobs?

Cities with the most Intake Coordinator Behavioral Health job openings:

What states have the most Intake Coordinator Behavioral Health jobs?

States with the most job openings for Intake Coordinator Behavioral Health jobs include:

What are popular job titles related to Intake Coordinator Behavioral Health jobs?

For Intake Coordinator Behavioral Health jobs, the most frequently searched job titles are:

Intake Coordinator- Behavioral Health

Richmond, IN • On-site

UHS
Health Care and Social Assistance • 10K+ employees

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted just now


Key responsibilities

  • Responds to intake calls and completes admission paperwork.

  • Facilitates groups, family and individual sessions and completes all necessary documentation.

  • Schedules assessments, meetings, and appointments, and communicates with referral sources.


Universal Health Services rating

6.8

Company rating: 6.8 out of 10

Based on 255 frontline employees who took The Breakroom Quiz


Job description

Responsibilities
Intake Coordinator- RN/ Social Work- Behavioral Health
Horizon health is seeking an intake coordinator to join our team at Reid Hospital & Health Care Services in Richmond, IN. The Intake assessor, in conjunction with the Behavioral Health Program Director may coordinate the referral development and pre-admission patient assessment process and provide clinical assessments for potential clients.
Responsibilities:
  • Responds to intake calls and completes admission paperwork. Assessments will be completed by RN, LPC or LMSW
  • Facilitates groups, family and individual sessions and completing all necessary documentation
  • Schedules Unit assessments, meetings and appointments as appropriate
  • Utilizes assessment tools including, but not limited to Geriatric Depression Scale, Zung, SLUMS, alcohol screening tool(s) under authorization/supervision of RN, LPC or LMSW
  • Communicates with referral sources including, family members, legal system, psychiatrists, primary care physicians, and other treatment facilities.
  • Maintains schedule for filing court paperwork and hearings. Works closely with court personnel to maintain good relationships
  • Participates as an active member of the interdisciplinary team
  • Maintains compliance with state and federal confidentiality laws as well as upholding our Horizon's confidentiality policies and procedures.
  • Identifies areas needing improvement and utilizes the facility performance improvement process. Actively participates in department processes as requested
  • Enters required data into HorizonPlus system and generates monthly reports to track and trend referral, admission and discharge data.
  • Assists in submission of reports and requests for documents from various regulatory agencies; re: PA Dept. of Health, CAP and Joint Commission
  • Prepares and disseminates monthly reports and completes required follow up on activities on behalf of the Director. Prepares and submits all operational tasks/documentation (census report, PIORS) as required by the corporate offices
  • Other duties as assigned

Benefit Highlights for full-time positions:
  • Competitive Compensation
  • Excellent Medical, Dental, Vision, and Prescription Drug Plan
  • 401(K) with company match and discounted stock plan
  • Long and Short-term Disability
  • Flexible Spending Accounts; Healthcare Savings Account
  • Life Insurance
  • Career development opportunities within the company
  • Tuition Assistance
  • Rewarding work environment - Enjoy going to work every day!

Who we are & where you can make a difference:
Quality care is our passion; improving lives is our reward. Horizon Health, a subsidiary of Universal Health Services, is a leading behavioral services management company. Horizon Health Behavioral Health Services has been leading the way in partnering with hospitals to manage their behavioral health programs for over 40 years. With an unparalleled breadth of services, Horizon Health has singular expertise in behavioral health conditions and comprehensive care settings. Whether it involves the planning, development and implementation of a new behavioral health service line, or the successful management of an existing behavioral health service, Horizon Health has extensive expertise in successfully addressing concerns unique to hospital-based programs.
For more information on this position, email Oscar Hernandez, Horizon Health, Senior Executive Recruiter at Oscar.Hernandez2@horizonhealth.com
Qualifications
  • A Bachelor's Degree from an accredited college with a major in chemical dependency, psychology, social work, counseling, nursing or other related field is preferred; and/or
  • A Master's Degree or above from an accredited college with a major in chemical dependency, psychology, social work, counseling, nursing or other related field which includes a practicum in a health or human service agency is preferred
  • Minimum three years' of experience in a similar position and/or industry

EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
Avoid and Report Recruitment Scams
We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.
If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

What Universal Health Services employees say

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About Universal Health Services

Sourced by ZipRecruiter

Universal Health Services (UHS) is a major player in the healthcare industry, based in King of Prussia, Pennsylvania, U.S. Founded in 1978, UHS offers hospital and healthcare services. Their diverse services range from acute care hospitals, behavioral health facilities and ambulatory centers nationwide. The company's mission of enhancing the health and well-being of their patients is reflected in their commitment to 'Helping Individuals Live Longer, Healthier and Happier Lives'. Universal Health Services' consistent growth and success in their industry have been recognized on numerous occasions, including being ranked amongst the Fortune 500 list of largest companies.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

King of Prussia, PA, US