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Intake Case Manager Jobs in Milwaukee, WI (NOW HIRING)

Intake Specialist

Milwaukee, WI ยท On-site

$17.50 - $23.50/hr

Intake Specialist Hupy and Abraham, a personal injury law firm headquartered in Milwaukee, WI, is ... Gathering facts from potential clients and entering them into the Firm's case management software

Intake Specialist

Milwaukee, WI ยท On-site

$21/hr

The Intake Specialist is responsible for screening potential new client calls and completing the ... Gathering facts from potential clients and entering them into the Firm's case management software

Intake Worker (3rd Shift)

Milwaukee, WI ยท On-site

$15.07 - $18.84/hr

The Intake Worker will provide support to the Social Services Director by providing supervision and ... refer to case manager as appropriate. * Provide de-escalation and crisis response. * Answers ...

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Intake Case Manager information

See Milwaukee, WI salary details

$14

$24

$36

How much do intake case manager jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for intake case manager in Milwaukee, WI is $24.86, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $30.53 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be an intake case manager?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What challenges do intake case managers face when handling multiple client cases?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What is an intake case manager?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.
What are popular job titles related to Intake Case Manager jobs in Milwaukee, WI? For Intake Case Manager jobs in Milwaukee, WI, the most frequently searched job titles are:
What job categories do people searching Intake Case Manager jobs in Milwaukee, WI look for? The top searched job categories for Intake Case Manager jobs in Milwaukee, WI are:
Infographic showing various Intake Case Manager job openings in Milwaukee, WI as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 10% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $51,699 per year, or $24.9 per hour.

$41K - $43K/yr

Full-time

Re-posted 21 days ago


Job description

The Community Action Coalition for South Central Wisconsin is a tri-county non-profit organization serving the counties of Dane, Jefferson and Waukesha that works in a coordinated and comprehensive manner to develop and implement community-driven programs and services that will make a critical difference in the lives of low-income families and individuals, that will advance the revitalization of low-income communities, and that will ultimately provide empowerment of low-income families and individuals in rural and urban areas.
The Case Manager I provides direct support to individuals and families seeking assistance through Community Action Coalition programs. This role focuses on intake, assessment, service planning, and connecting participants with community resources. Case Manager I is an entry to mid-level position designed for individuals who are developing their professional expertise in client services.