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Case Management Assistant Jobs in Milwaukee, WI (NOW HIRING)

NRG MGMT LLC

Case Manager

Germantown, WI · On-site

$21 - $27/hr

Provide case management services and support client needs. * Assist clients with accessing community resources and support services. * Enforce program rules and expectations while maintaining a ...

TNAA TotalMed RN

Travel RN Case Manager

Racine, WI · On-site

Case Management * Discipline: RN * Duration: 12 weeks * 40 hours per week * Shift: 8 hours, days ... They offer local and travel jobs and match caregivers with the right organization to assist both ...

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Milwaukee Rescue Mission

Case Worker

Milwaukee, WI

$23.68 - $26.18/hr

CASE WORKER - PART-TIME Joy House - Milwaukee Rescue Mission Division for Women amp; Children. The ... * Assist manager in administering corrective actions with guests * Periodically assist with ...

Centers for Independence

FSET Case Manager

Milwaukee, WI · On-site

$19.75 - $25.25/hr

... full case management assistance * Work with customers on a regular basis to meet and achieve ... Exhibit considerable programmatic knowledge and assist customers in multiple phases of the ...

Centers for Independence

Case Manager I - TCM

Milwaukee, WI

$19.75 - $25.25/hr

Provide psychosocial rehabilitation, symptom monitoring & management and supportive counseling to ... Provide treatment related education and liaison with client's family. * Assist client in securing ...

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Case Management Assistant information

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How much do case management assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for case management assistant in Milwaukee, WI is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $24.13 per hour, depending on experience, location, and employer.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

How much does a case management assistant make?

The average salary for a case management assistant in Florida is around $35,000 to $45,000 per year, depending on experience, certifications, and the specific employer. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. Salaries can also vary based on the work environment and workload.
More about Case Management Assistant jobs

What are the most commonly searched types of Case Management jobs in Milwaukee, WI?

The most popular types of Case Management jobs in Milwaukee, WI are:

What are popular job titles related to Case Management Assistant jobs in Milwaukee, WI?

For Case Management Assistant jobs in Milwaukee, WI, the most frequently searched job titles are:

What job categories do people searching Case Management Assistant jobs in Milwaukee, WI look for?

The top searched job categories for Case Management Assistant jobs in Milwaukee, WI are:

What cities near Milwaukee, WI are hiring for Case Management Assistant jobs?

Cities near Milwaukee, WI with the most Case Management Assistant job openings:

Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Milwaukee, WI as of August 2026, with employment types broken down into 2% Internship, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 92% In-person, 4% Hybrid, and 4% Remote job distribution, with an average salary of $43,564 per year, or $20.9 per hour.

Case Manager

NRG MGMT LLC

Germantown, WI • On-site

$21 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Case Manager

Engage Wellness
Wisconsin
$45,000–$55,000 per year, depending on experience

About the Role

Engage Wellness is seeking a compassionate and reliable Case Manager to support adults participating in our behavioral health and recovery programs. The Case Manager plays a vital role in creating a safe, supportive, and structured environment while helping clients successfully engage in treatment and recovery services.

Responsibilities
  • Monitor client participation and progress throughout daily programming.
  • Provide case management services and support client needs.
  • Assist clients with accessing community resources and support services.
  • Enforce program rules and expectations while maintaining a positive therapeutic environment.
  • Help resolve conflicts and provide supportive guidance to clients.
  • Facilitate educational, motivational, and recovery-focused groups.
  • Monitor on-site AA/NA meetings and assist with recovery programming.
  • Transport clients to scheduled activities or coordinate transportation as needed.
  • Communicate concerns, incidents, and client progress with the treatment team.
  • Maintain accurate documentation and client confidentiality.
  • Comply with all agency policies, procedures, and safety standards.
  • Perform other duties as assigned.
Education
  • Some college coursework preferred.
  • Human Services, Psychology, Social Work, Sociology, or related fields are a plus.
Experience
  • At least six (6) months of experience in Human Services or a related field preferred.
  • Previous experience in mental health, substance use treatment, addiction recovery, counseling, case management, or other behavioral health settings is strongly preferred.
Certifications
  • CPR certification required within 90 days of hire.
  • Valid driver's license with a good driving record preferred.
What We're Looking For
  • Strong communication and interpersonal skills.
  • Ability to work effectively with adults in recovery and behavioral health programs.
  • Professionalism, empathy, and a client-centered approach.
  • Strong organizational and documentation skills.
  • Ability to work independently and as part of a multidisciplinary team.
Benefits
  • 401(k) with Company Match
  • Health, Dental, and Vision Insurance
  • Life Insurance
  • Paid Time Off (PTO)
  • Tuition Reimbursement
  • Professional Development Assistance
Work Environment
  • Primarily indoor, temperature-controlled setting.
  • Regular use of computers, phones, and office equipment.
  • Position may require transporting clients and participating in client activities.
  • Medium to high level of interaction with individuals experiencing behavioral health and substance use challenges.
Apply Today

If you are passionate about helping adults achieve stability, recovery, and personal growth, we encourage you to apply for the Case Manager position with Engage Wellness.

Join our team and make a difference in the lives of those we serve every day.

Apply